Smart Move, LLC - A Local Bailey Moving Company
Bailey, NC / Moving services within 60 miles
Booked on 16,465 moves through HireAHelper
4,266 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
Bailey, NC / Moving services within 60 miles
Booked on 16,465 moves through HireAHelper
4,266 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
One of Bailey's Favorite Moving Companies
A Note from HireAHelper
We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!
Relocation with Smart Move, LLC
Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.
Steve U
So awesome and super fast! Amazing movers best I've ever had
Marc D
The two guys that arrived were very nice and on time. They called ahead, were extremely polite and asked all the questions they needed to know to get things done. They were cautious, timely and worked well together. I would recommend these two guys to anyone needing help moving. Thank you.
Howard P
This was a relatively inexperienced team of 4 who had no strategy to deal with a service elevator that was available to them only. The were 1/2 hour late after calling me saying they were a few minutes away. It took them 2 hours to unload a 16 ft truck that was loaded in 11/2 hours. When unsupervised the less experienced members were slow and had difficulty carrying heavier objects. A job that should have taken 4 hours according to the supervisor I called sharing my concern took them 6 hours. After leaving messages for 3 days I spoke with this supervisor who, after haggling, agreed to reimburse 1 hour.. I feel that I’m entitled to another reimbursed hour.
A prior unloading crew of 3 with this company handled a much bigger truck with many more heavier items.
presented them selves. One from the 4th floor apartment to the elevator then the elevator to the 7th floor apartment. After the move when we spoke on the phone you explained that the crew did not struggle with any pieces. It just seemed as the job took longer then it should. When we unloaded your truck into the 4th floor apartment we just moved you out of it took 3 crew members 3 hours to unload the truck into the 4th floor apartment. This time it took 6 hours to unload 1 truck drive to a separate location wrap/prep the furniture and then move it to a another apartment. When we spoke on the phone the final time I explained that this was definitely at least 5 hour job (with out driving to separate locations) not only did the crew unload a truck to a 3rd floor apartment they then followed you and did a complete load unload of a separate apartment at a separate facility. Thank you for choosing Smart Move we appreciate all feed back to help critique our way to the next level!
Khadijah N
They was young and needed supervision
I felt bad for them
Kathleen A
A M A Z I N G, moving is such an awful thing and these guys exceeded my expectations. They arrived on time, ready to work, asked for some instructions and followed anything I asked with "Yes, Mam" (not used to that). They complete all the unpacking, assembled the furniture I needed help with and was done an hour early. I can't say enough about them.
Tammy H
They were quick, courteous & helpful.
Joseph F
They were very courteous and professional. We needed an extra hour and they stayed and helped me out without hesitation. Definitely recommend.
Paul D
They were very respectful they came prepared and they did the job well and yes I would use them again
Rachel E
Second time we’ve used them, and they were every bit as professional, fast, and efficient as they were the first time. Definitely recommend!
Tameisha B
I was not pleased with the overall service received. There are gashes and furniture marks left on the walls and floor. I had to repair it before move-out. They worked at a slower speed than in my previous experiences with movers. On several occasions, the workers were seen on social media on their phones, which deducted from their productivity time.
The truck was packed poorly. Evidently, they were not very experienced movers and lacked the skill to load a moving truck properly. While unloading at my destination, I discovered several items shifted during transport.
I was highly disturbed by being charged an additional fee for the movers arriving 15min early, which should be a courtesy and standard business practices, and a cost for going 5min over. The extra 5 min, including time for me to come outside to approve the job. I simply paid to avoid conflict and because I was asked.
I expected more professionalism based on the previous reviews and was highly disappointed with the amount charged not matching the services received.
Service Area
We handle moves within 60 miles of Garner, NC 27529.
We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.
Get To Know Us
What can a customer expect after booking with you?
After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.
What can a customer expect on moving day if they hire you?
On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.
How should a customer prepare for moving day?
Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.
What types of moves have you handled?
We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.
What's your favorite part about being a mover?
My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!
What training do you provide your crew members?
Our training consists of live experience at our warehouse before going in our customers' homes.
Smart Move, LLC Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 9:00 AM - 7:00 PM |
| Tuesday: | 9:00 AM - 7:00 PM |
| Wednesday: | 9:00 AM - 7:00 PM |
| Thursday: | 9:00 AM - 7:00 PM |
| Friday: | 9:00 AM - 7:00 PM |
| Saturday: | 9:00 AM - 7:00 PM |