Smart Move, LLC - A Local Bailey Moving Company
Bailey, NC / Moving services within 60 miles
Booked on 16,443 moves through HireAHelper
4,258 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
Bailey, NC / Moving services within 60 miles
Booked on 16,443 moves through HireAHelper
4,258 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
One of Bailey's Favorite Moving Companies
A Note from HireAHelper
We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!
Relocation with Smart Move, LLC
Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.
Marc L
Great young men help me with all my needs of moving everything and putting all my furniture together this is a great company thank you
Herminia D
The crew was very nice and respectful of property. When it came to our safe, they gave us pushback and lied that they had to move it down steps. In the end they moved it. Hard work but it got done. Also I was given a price of 535. For the move but ended up with cost for their travel time 125 and an extra 500 for 2 hrs of labor, unrefundable, even though they were only here 3 hrs. Good crew but I won't use this service on the end of my move.
It’s important to us that our customers understand all costs upfront, and we regret any lack of clarity in your case. We will review your feedback with our team to ensure better communication about pricing and services in the future. Your experience matters to us, and we appreciate your honest input. If you’d like to discuss this further, please reach out to us directly. Thank you again for your feedback. - Paulina
Daniel G
Chris S. and his team were hard workers, very kind and respectful. I would definitely use them again!
Joy B
Anthony and Deantae were wonderful! They were prompt, fast, polite and helpful. They are also very kind and we appreciated that so much. I would highly recommend them and will call them again the next time we need movers.
Mike K
Ryan was very helpful
Derek M
We could not have asked for better movers than Ryan and James. They were on time, prepared, hard workers, and fast! I would recommend them to anyone moving and in need of great help! If you are moving any time soon, this would be your best money spent! We would definitely hire them again!
David T
Works did a fine job, but they showed up with one less person than requested. When I spoke to the manager he blew me off and said 3 people were plenty and we didn’t need the fourth. Fourth guy ended up showing up half way through but then this caused us to go late. While the workers may do a good job, I can’t recommend using them due to managements poor service and attitude.
Subject: Apology and Clarification Regarding Your Recent Move
Dear [Recipient's Name],
I hope this message finds you well.
We sincerely apologize for the inconvenience caused by having one fewer mover than initially planned. One of our crew members unexpectedly called out, and in order to avoid delays, we dispatched the three available movers to begin the job promptly.
I understand that you were disappointed with the change from four to three movers, and I appreciate your patience during our conversation. As discussed, we adjusted the payment accordingly and worked diligently to secure a fourth crew member for your move. My recommendation was to allow the crew to start working and assess the situation as they proceeded.
I want to assure you that the team completed all aspects of your move within the pre-booked four-hour timeframe.
Thank you for your understanding. Please feel free to reach out if you have any further questions or concerns.
Christopher M
Excellent mindful packing!
Billy B
My movers arrived 15 minutes before the planned time. They were ready to work. They brought a dolly and furniture straps to aid them in moving our heavy items. I was pleased with the pace of work and their approach to moving items around corners and over stairs. They worked hard, never complaining about the tasks. I hired them for 2 hours. Ultimately, it took 4 hours to complete the move out and move in. I paid for the extra time and they moved on to their next job. I would absolutely use this company again.
Genevieve M
The 3 movers the company sent to help us arrived on time , were very courteous and professional. They not only helped us unload all our stuff from a 16 ft container into our home, but also assisted in moving furniture, rugs, etc for better placement in our house within than the 2 hour estimated time. Communication from company reps before & after the move was also great. Highly recommend!
Service Area
We handle moves within 60 miles of Garner, NC 27529.
We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.
Get To Know Us
What can a customer expect after booking with you?
After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.
What can a customer expect on moving day if they hire you?
On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.
How should a customer prepare for moving day?
Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.
What types of moves have you handled?
We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.
What's your favorite part about being a mover?
My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!
What training do you provide your crew members?
Our training consists of live experience at our warehouse before going in our customers' homes.
Smart Move, LLC Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 9:00 AM - 7:00 PM |
| Tuesday: | 9:00 AM - 7:00 PM |
| Wednesday: | 9:00 AM - 7:00 PM |
| Thursday: | 9:00 AM - 7:00 PM |
| Friday: | 9:00 AM - 7:00 PM |
| Saturday: | 9:00 AM - 7:00 PM |