Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,230 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,303 moves through HireAHelper

4,230 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,303 moves through HireAHelper

4,230 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,230 reviews
92%
4%
1%
2%
1%

Shawn B

(1) 6/16/2022 Louisville

Do not hire these clowns. I had a simple move. They couldn't take the beds apart(I had to do it). I unhooked the washer and dyer or they still would be there. They couldn't fit the walk boards in so I had pull everything out and reload the trailer. Just a hot mess!

Mover's response:
We have pictures through the full load backing our loading. The crew was asked about the washer dryer and when it was going to be loaded. Being top load glass top they were going to be toward the end as to not be under any heavy or bulkiness of the load. Mid ways through the move you took it upon your self to unhook and drag them out of the laundry room. Where they sat until it was appropriate for them to be loaded. Though hireahelpers policy as listed in the information provided, it is instructed that the company's are not to disconnect or reconnect water lines. As this would not be covered under there policies. Whilst instructing to have the lines disconnected prior to the companies arrival. However our crews do handle washers daily and are well equipped with all the tools necessary for any house hold appliance. Upon disassembling the 3rd and final bed the crew came to stripped Allen key bolts and before doing further damage to the bolts brought this to your attention. When you then said you would handle it for the crew member to move on. This move was booked for two helpers two hours to load a 16ft container from a house with no stairs upon arrival this turned into a tractor trailer load with 3 flights of stairs. The 2 crew members you requested completed this job in 5 hours including wrapping all items and loading the trailer to the door. We appreciate this feed back and will use this to improve.
Thank you!
- Smart Move, LLC

Dominque C

(4) 6/17/2022 Las Vegas

They were very respectful of my property. Nice and personable, I would use them again.

Mover's response:
Respect is Key to us and next time we will give you a even better experience
- Smart Move, LLC

Laina B

(5) 6/17/2022 Charlotte

Great job

Mover's response:
Thank you so much, Laina!
- Smart Move, LLC

Kimberly M

(5) 6/17/2022 Apex

The guys were friendly, polite, hard working, careful and pleasant to work with.

Mover's response:
Thank you, Kimberly! It was our pleasure to unload your POD. ~Billy
- Smart Move, LLC

Kelsey K

(5) 6/17/2022 Garner

Our movers were on time and well prepared for the job. They had our entire upstairs moved in less than an hour and were super respectful. They moved everything I asked for and even offered to move some other heavy items I was going to move myself. I would absolutely recommend them to anyone looking to get some cumbersome items moved quickly and easily. Thank you so much!

Mover's response:
Thank you, Kelsey! We were happy to rearrange your house in Garner, especially since we just opened our new office there and it was right down the road! ~Billy
- Smart Move, LLC

Greg G

(5) 6/16/2022 Lone Tree

Smart Move LLC helped with my POD loading in Denver - 100% recommended and would go through them again. Troy and his team did such an incredible job. I knew I had way more than they'd be able to get in the POD. The guys were great at communicating and dialing in the most imgot everything in in under 2 hours. Thanks again guys!!!

Mover's response:
Thank you, Greg! We appreciate you and your business! ~Tiffany
- Smart Move, LLC

Angela A

(5) 6/16/2022 Aurora

The young men that showed up did a phenomenal job. Not only did they get everything in (wasnt quite sure was going to fit) but they secured it beautifully and got the job done before my two hours were up. They were also very polite and cared/listened to what I told them were fragile or antique pieces. Well done Troy and crew. I appreciate you.

Mover's response:
Thank you, Angela! We appreciate you and your business! Customer service is our number one priority, and we treat our customers like family! ~Tiffany
- Smart Move, LLC

Tiffany D

(5) 6/16/2022 Murfreesboro

Great guys and a really pleasure to have their help! Will totally recommend to friends and family - thank you!

Mover's response:
Thank you, Tiffany! We appreciate you and your business! ~Tiffany
- Smart Move, LLC

Herbert A

(5) 6/7/2022 Golden

I hired 3 guys to help move into my apartment for 2 hours. These 3 guys were absolutely amazing. They showed up early. Unloaded the whole Uhaul in 1 hour and then asked if I needed help moving stuff around the apartment. Great service and highly recommend them.

Mover's response:
Thank you, Herbert! We value our customers satisfaction greatly! ~Tiffany
- Smart Move, LLC

Lorie W

(3) 6/9/2022 Baxter

These guys didn't really know how to stack things in a garage very well. They put my mothers bed up 9 inches away from the wall, so now I have a hire out again, have it broke down, moved and re set up.

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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