Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,230 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,303 moves through HireAHelper

4,230 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,303 moves through HireAHelper

4,230 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,230 reviews
92%
4%
1%
2%
1%

Dan B

(5) 6/11/2022 Castle Rock

Our two helpers arrived on time and began working shortly thereafter. They finished within the time we had allotted and there wasn’t any damage to our home or the property unloaded. Matt and Robert were very courteous and respectful and we would certainly have helpers from Smart Move back again.

Mover's response:
Thank you for the review, Dan! We loved working with you and helping you get settled into your new home! ~Tiffany
- Smart Move, LLC

Laurel E

(5) 6/11/2022 Candler

Dylan and Logan were right on time, super efficient, and very pleasant!

Mover's response:
Thank you, Laurel, for the review! If you need anything in the future, don't hesitate to let us know! ~Tiffany
- Smart Move, LLC

Travis H

(5) 6/3/2022 Spring Hill

They were here early and got the job done fast.

Kim T

(4) 6/9/2022 Arden

I reserved 4 guys for the move, 3 of them showed up. Came without any tape and tools. Overall I fell the guys are great but the company Hire A Helper was not communicated with the movers property. It actually took more time to moved then I booked for . That's fine but when someone from Hire A Helper called to finalized the bill, he was really impatient with me when I ask for the details of my total. All he wants is to get my authorization to bill me the additional hours which I'm happy to paid. Very bad customer service and was giving me conflict information through out the process. Last time I hired the College Hunks moving company, they were so much better as far as communication, very professional and know exactly what to do. I wouldn't use this company again not because the movers locally in Asheville but was the company Hire a Helper.

Mover's response:
Thank you for the review, Kim. I was in contact with them throughout the moving process to make sure you were charged correctly. I hope everything was worked out on that end. I am very sorry to hear you had a bad experience with Hire A Helper, and that only 3 movers showed up for your move. I did my best to accommodate you the best way possible and make up for that issue. Also just wanted to make sure there were no issues with the movers themselves from Smart Move. We appreciate your business. ~Tiffany
- Smart Move, LLC

Colleen J

(5) 6/10/2022 Wake Forest

Very Professional and so so Courteous. These folks went above and beyond. I will be requesting them for future needs.

Donna G

(4) 6/3/2022 Macon

They would have gotten 5 stars had they not arrived 2 hours prior to booked time.

Taylor L

(5) 6/3/2022 Brevard

The two gentlemen that came worked hard, didn’t take breaks, and were very helpful. They had to stay longer than originally booked and did that with no problem.

Fred W

(5) 6/10/2022 Asheville

They were early. Easy to work with. Fast and very professional. Would definitely use them again!!!

Mover's response:
Thank you for the review, Fred! We appreciate you and your business. Let us know if/when you are ready to move again! ~Tiffany
- Smart Move, LLC

Sam N

(5) 6/2/2022 Willow Spring

These guys were amazing. Prompt, professional, and accommodating. After two decades in the military we’ve had a lot of movers and these guys are among the best. Thank you so much!

Sandra T

(5) 6/2/2022 Bowling Green

This was the third time hiring smart move guys. They worked efficiently and timely. All the guys were great except the lead guy. He wasn't friendly and grumbled a lot. We tipped them well $30 for each guy and $60 for leas guy, for 1 1/2 hours work. There were three heavy pieces.

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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