Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,259 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,445 moves through HireAHelper

4,259 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,445 moves through HireAHelper

4,259 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,259 reviews
92%
4%
1%
2%
1%

Albert N

(5) 8/14/2024 Mesquite

They were on time. Easy to work with. They finished on time.

Mover's response:
Hi, Albert! thank you for taking the time to share your comments with us. We appreciate your feedback! - Paulina
- Smart Move, LLC

Tammy H

(5) 7/29/2024 Berthoud

Amazing! I would recommend over and over again. They were quick and very efficient. The person loading the truck was experienced and did an excellent job. We had no shifting or breakage during transit.

Mover's response:
Thank you for your fantastic feedback Tammy! We’re so glad to hear that our team provided quick and efficient service, ensuring everything was loaded safely. Your recommendation means a lot to us, and we truly appreciate your support!. -erik (admin team)
- Smart Move, LLC

Steve and Lorene B

(5) 8/15/2024 Denton

All 3 men were on + time and very hard Workers!. They were careful with our possesions They got more done than I
expected and got our Pod filled up. It was a relief to get all the heavY Stuff moved, they were friendly polite and easily to get along with,
I Will call your company again when we move household furniture

Mover's response:
Thank you Steve and Lorene! We aim to provide great service to each of our customers and love to hear we succeded in providing the service you both deserve. Thank you again for doing business with us. - Paulina
- Smart Move, LLC

Steven M

(5) 8/13/2024 Franklin

Great experience with this company. The staff showed up on time, and really worked hard to get our POD unloaded. We had a hill and quite a few steps up to our new house, so they def worked their butts off! The guys were very respectful and payed attention to all our requests.
We recommend Smart Move for any of your labor or moving needs. We would use them again for our next move.Thanks!

Mover's response:
Thank you for your fantastic review Steven! We’re are thrilled to hear that our team worked hard and met your requests, even with the challenges of the hill and steps. Your recommendation means so much to us, and we look forward to assisting you again for your next move!. -Erik (admin team)
- Smart Move, LLC

Miles C

(5) 8/15/2024 Lebanon

They did great. Were friendly and made sure they were putting things exactly where wanted.

Mover's response:
Miles, thank you for sharing your great feedback with us and giving us your trust during your move. - Paulina
- Smart Move, LLC

Michele C

(5) 8/15/2024 Kingsport

Jamal, Texas, Dez & Nick did an outstanding job. We couldn’t have asked for a better group of dedicated professionals. They were super quick, and strong and knew how to maximize the space in our pods for efficient packing. We loved the way they took special care to wrap our delicate furniture items with the blankets and Saran Wrap. We will be requesting the same crew to help us unload our pods in a few weeks after we close on the sale of this home and the sale of our new home in Russellville.

Mover's response:
Hello Jamal! Thank you for your review! We’re glad Dez, Nick, and the team did a fantastic job packing your pods. Let us know if you need anything else! - Monica
- Smart Move, LLC

Steve S

(2) 8/5/2024 Asheville

The team arrived early but we were not ready to start. Once we did start the team of 5 did an okay job. My biggest concern was they did not treat my boxes or furniture with care. Many of the boxes were placed on the ramp and then pushed down which crumpled a few. Then they decided to carry several stacks of boxes using a single wide strap that is generally used to move furniture or perhaps a mattress. One of my most fragile boxes anchored the corner of this configuration and the weight buckled the box. Luckly nothing was damaged. I personally would not recommend them to anyone else. I had to watch over their activities as much as I could which was frustrating as I needed to be elsewhere, but I didn't want to leave them unsupervised. To contrast my service that I received to load the truck, they had 2 adults and took only 1.75 hours and did an amazing job. This team had 5 and barely finished in 2 hours.

Mover's response:
Thank you for sharing your feedback. We are sorry to hear that your experience wasn't up to our usual standards. We’ll address this with our team to ensure better care in the future. We appreciate your detailed comparison and your patience in overseeing the move. Your input helps us improve, and we hope to provide a better experience next time.
- Smart Move, LLC

Derek L

(5) 8/14/2024 Boulder

Charlie, Luis, and Angelo were great! On time. Great communication. Very helpful. They packed our truck efficiently and safely. Nice job guys!

Mover's response:
Hi, Derek! We are thrilled to hear you had a great excperience during your move with us! Thank you for your kind words. - Paulina
- Smart Move, LLC

Edward L

(5) 8/14/2024 Nashville

Fantastic job by Gabe & Macon (?). Can’t remember the other guy’s name. Truly professional & exceptional job! Give me highest recommendation!

Mover's response:
We are thrilled to hear you had a great experience during such stressful times. We aim to make your move seamless. Than you for your kind words, Edward! - Paulina
- Smart Move, LLC

Don G

(5) 8/2/2024 Aurora

Workers were great and listened to me and also made great suggestions on packing items into POD.

Mover's response:
Thank you for your wonderful feedback Don! We’re thrilled to hear that our team was attentive to your needs and provided helpful packing suggestions. Your support means a lot to us!. -Erik (admin team)
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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