Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,259 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,445 moves through HireAHelper

4,259 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,445 moves through HireAHelper

4,259 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,259 reviews
92%
4%
1%
2%
1%

Mark S

(2) 8/5/2024 Jonesborough

I hired four workers which could have gotten the truck completed in less than three hours, but they were constantly on their phone, vaping, and sitting around. Two of them showed up in flip flops, which is not the best shoes for unloading a truck. I did more work then three of them. Smart Move was not interested in the situation, they just wanted their money. Their service may be good in other states, but in Jonesborough, TN, I would not recommend them.

Mover's response:
We truly apologize for this inconvenience as it is not acceptable. We will be taking the required steps to prevent this from happening again. We appreciate you taking the time to let us know of the issues.
- Smart Move, LLC

Michael B

(5) 8/2/2024 Fayetteville

The crew arrived on time and immediately got to work moving my boxes and large items onto the truck. They worked really hard and got everything on the truck that I needed. They also took the time to ensure items were properly covered and to efficiently and safely pack in the back of the moving truck. I definitely recommend Smart Move!

Mover's response:
Thank you Michael! It was really great moving you and we appreciate your trust and business. - Billy
- Smart Move, LLC

Pamela S

(5) 7/27/2024 Las Vegas

They showed up on time and worked very efficient and professional. Would use again.

Mover's response:
Thank you for your great review Pamela ! We’re thrilled to hear that our team was efficient and professional. We’d love to assist you again in the future!. -Erik (admin team)
- Smart Move, LLC

Jeffrey C

(5) 8/1/2024 Evans

good help no. complaints

Mover's response:
Thank you Jefferey! It was really great moving you and we appreciate your business. -Erik (admin team)
- Smart Move, LLC

Julia G

(5) 7/17/2024 Erie

They absolutely crushed it! My pod was packed perfectly and nothing moved in transit across the country. All of my items arrived in the exact way they were packed. Both movers were super nice and very quick!

Mover's response:
Thank you for your amazing feedback Julia! We’re thrilled to hear that your pod was packed perfectly and that everything arrived safely. It’s wonderful to know our team’s hard work and care made a difference. We appreciate your kind words and look forward to helping you again in the future!. -Erik (admin team)
- Smart Move, LLC

Brent Y

(5) 7/30/2024 Murfreesboro

The movers worked hard, accurately, and quickly, finishing much earlier than expected! My only complaint was that their previous job unexpectedly ran too long, causing them to be late for my scheduled window, but that wasn't in their control.

Mover's response:
Thank you for your thoughtful review Brent! We’re glad to hear that our movers worked hard and finished early, despite the delay from their previous job. We appreciate your understanding and your support means a lot to us. We hope to serve you even better next time!. -Erik (admin team)
- Smart Move, LLC

Danny L

(5) 8/4/2024 Las Vegas

Definitely would use them again! Both Alonzo and Antonio were a pleasure to work with. They had a Professional attitude and work ethic. and very aware of our property and surroundings. Great job guys!!

Mover's response:
Thank you so much for taking the time to leave an excellent rating. We’re glad we could be of service and appreciate the kind words!
- Smart Move, LLC

Maria M

(5) 8/4/2024 Charlotte

Tae and Garrett were absolutely wonderful!!! 5 stars all the way!!!! They were on time, respectful, patient, super careful with my furniture and had a really nice calm energy. They took the time to set up my bed too which was most appreciated!! Would definitely use them again and recommend them to others!! Thank you so much!

Mover's response:
Maria, thank you so much for taking the time to rate us. We appreciate your feedback and your trust! - Paulina
- Smart Move, LLC

Marsha J

(5) 7/22/2024 Las Vegas

The guys that helped me arrived on time. They did a great job and finished ahead of schedule. I would use them again!

Mover's response:
Thank you for your kind feedback Marsha! We’re thrilled to hear that our team arrived on time and completed the job ahead of schedule. Your willingness to use us again means a lot, and we look forward to assisting you in the future!. -Erik (admin team)
- Smart Move, LLC

Emily S

(5) 8/3/2024 Boulder

Super fast, helpful, and nice!

Mover's response:
Thank you, Emily! We are delighted with your positive comments!. -Erik (admin team)
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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