Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,226 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,290 moves through HireAHelper

4,226 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,290 moves through HireAHelper

4,226 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,226 reviews
92%
4%
1%
2%
1%

David J

(4) 7/30/2021 Brevard

Good workers

KellyGrace K

(5) 8/7/2021 Raleigh

The general manager came along with the original scheduled 2 movers, with no extra charge. They were all professional, friendly, and efficient. The only complaint was they arrived earlier than expected without a heads-up. However, they didn't try to get an extra hour of pay; they were very quick loading my 1-bedroom apartment. Would use them again and recommend them for people looking for labor in the Raleigh area.

Mover's response:
Thank you, Kelly, for the review! Customer service is our number one priority! If you need anything in the future, please let us know! ~Tiffany
- Smart Move, LLC

Noah A

(5) 8/5/2021 Johnson City

The movers were so polite and considerate of all our items. They had no trouble with anything and helped so much

Debra D

(5) 8/6/2021 Columbia

They were very prompt put everything in its place just as I asked..very respectful and I would use them again. They got it done faster then I had plan. So that was a learning experience for me. I will not over estimate for my future needs. Debra

Terry M

(1) 8/6/2021 Kernersville

They were 4 hours late. Called their corporate office and told them to not bother coming. Told them not to charge me.
He said he wouldn't but he did. Called my bank to inform them this was a fraudulent charge. Never use these people. They are not honest. Will take your money and feed you excuses.

Baz A

(3) 7/28/2021 Greer

I agreed to use two helpers; they ended up sending 5-6 and consequently it was difficult to manage where they placed boxes. I appreciated the speed by which they unloaded the container but ended up spending way more time reorganizing where the boxes needed to go.

Philip D

(5) 8/5/2021 Thompsons Station

These guys were awesome! They communicated well before the move date, they arrived on time. Each mover cared for our items and our home while moving. They had the necessary tools and equipment to move efficiently. Each of the movers were polite and respectful. The supervisor directed the other movers well and loaded our truck securely and in a manner that gave us confidence for our move.

SmartMove was money well spent! 5 stars! Can’t recommend more highly!

John M

(2) 8/2/2021 Johnson City

Scheduled for Sunday 2:00 - 3:00 PM, received a call Sunday morning asking if I could do it earlier, but my arrival at the unloading site was anticipated to be 1:00, they said okay, we will dispatch another crew for you at 2:00. Received a call at 3:15 PM on Sunday, they said they could not arrive on Sunday, but could do it Monday. I am not sure where the disconnect was, but I was not happy they were unable to perform when scheduled.

Sheila W

(5) 8/4/2021 Franklin

These guys were fantastic, they did an amazing job. Very polite, hard workers, professional, organized items on truck the best I have ever seen. They deserve more than 5 stars. Thanks guys!

Kathryn H

(5) 8/4/2021 Mount Juliet

Crew was very polite and accommodating. Worked quickly but efficiently. Followed directions well, and made adjustments willingly. Easy to work with. Nice young men. Smart Move kept us informed every step. Highly recommended.

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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