Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,224 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,288 moves through HireAHelper

4,224 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,288 moves through HireAHelper

4,224 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,224 reviews
92%
4%
1%
2%
1%

Julie C

(5) 6/13/2021 Murfreesboro

They were wonderful! Got the job done in half the time expected and were soooo polite! I would HIGHLY recommend to anyone in need of movers. They were lifesavers!

Raymond S

(5) 6/21/2021 Hartsville

I worked their butts off on a very hot and humid day got the job done and no time very professional They were on time and they cleaned up after themselves Good job gents

Gregg D

(5) 6/21/2021 Kingsport

Thomas and his crew were excellent. They did arrive a little late, but called in advance to let me know. Once they arrived, they assessed the situation and took the time to discuss their plan and receive my concurrence. They were very careful with my furniture, walls, flooring, etc. I would definitely use them again and would not hesitate to recommend them to close friends and family.

Janet I

(5) 6/18/2021 Smyrna

Great job

Cynthia H

(5) 6/19/2021 Kingsport

Very professional and courteous.

Ann B

(5) 6/8/2021 Weaverville

I definitely would hire them again!

Catherine W

(2) 6/4/2021 Black Mountain

There was a major miss communication problem with the head of Smart Move and then the team that he sent to help me move. This cost me more than the actual time spent loading my truck because they thought they were supposed to unload too, 90 mies away. I did not want that. I will never use this company again and caution anyone reading this in doing. They definitely have communication problems and don't abide by the traditional motto, "the customer is always right." They really need to value their customers.

Mover's response:
This move was booked as a load and unload. As well both address had been confirmed the day before the move as well. Our movers loaded your truck perfectly. Then followed the truck directly to the unload location when it was only then you felt this was costing to much and turned our guys away. We apologies for any miss communications as you booked a load and unload and after confirming with both address we just followed through with your booking.
- Smart Move, LLC

Margaret V

(5) 6/15/2021 Fairview

Incredibly polite, hard-working, young men.

Beyond just how hard they worked: they very much appeared to love their work & love helping us. Due to some confusion on my daughter's part, the men were sent away after only 1/2 hour. Mr Billy Capps called them back in and the young men were cheerful, hard-working and incredibly courteous.
Yes, l would call in Hire A Helper again. They were absolutely worth the money.

Maggie V

Bernice A

(5) 6/9/2021 Chapel Hill

We asked for 2 movers- and we got 3 young men who were ready willing and totally capable. They were extremely friendly and careful with our items. Super impressive! Thank you!

Eric P

(4) 6/9/2021 Greensboro

Strange circumstances but they did they best they could.

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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