Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,221 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,281 moves through HireAHelper

4,221 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,281 moves through HireAHelper

4,221 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,221 reviews
92%
4%
1%
2%
1%

Betty E

(5) 6/10/2021 Sylva

Matin, Ahlo and Moses did a superior job. They didn’t waste a minute. They were very courteous.
I would definitely recommend this team.
Thank you for such terrific workers.
Regards,
Bart Family

Helyn M

(5) 6/4/2021 Clyde

Prompt, strong and careful with my antiques. Would use this service again.

Robert S

(5) 6/7/2021 Hillsborough

When your project managing your families move the first thing you need is a reliable and trustworthy moving company. And if that’s what you’re looking for you found it.

The movers showed up within the time window promised. They worked nonstop for the length of the move.

Movers are human they need to drink water take a break once in a while. It was 94° and these guys took 1 15minute break max. I should’ve tipped them double.

Advice, When you’re speaking to the representative and they quote a certain amount of hours based on the size of your move, go with that. If you request to shave an hour off you’ll likely need to add it back later.

I’ve project manage for a living and had a team of service techs. The moving team moved very efficiently. They needed every minute of the time allocated.

Other companies I’ve seen are not reliable these guys are. What else can you ask for.

Mover's response:
Thank you so much for the review, Robert! If you need anything else in the future, give us a call! ~Tiffany
- Smart Move, LLC

Cindy P

(2) 6/7/2021 Nashville

They took advantage of a single mom by thinking they could carry one box at a time just because there were a few damaged boxes at the opening after I told them I had 2 extra dollies they could use and they brought 2 dollies and then told me it would be another $180 for the next hour. After trying to call office upset I was hung up on after I told them I was pissed off and asked for corporate number. They said they would call back and never did. When I called the second time he told me that they were not going to tolerate anyone speaking that way. I apologized and explained myself and he told me he didn't want an apology and was hung up on again. Said he would call the guy in charge which he never even gave me his name. But I have his name from caller ID Marlon Shepard. Don't get me wrong the boys were very polite except for the crew leader and if they were directed properly I feel like this would not have happened. They were also 10 minutes late and left 10 mins early laughing in parking lot as it started raining and my stuff sitting outside. They knew in advance I had a 26 foot truck and needed a piano unloaded. They wasted 30-40 mins of my time and not doing what I requested, which was move boxes with a dolly. I would not recommend there services at all. Very sad my first day in Nashville only been here a few hours. $465 for 1hr 15 mins of so called work.

Douglas R

(5) 6/5/2021 Cary

Definitely will use the again.

Mover's response:
Thank you for taking the time to leave us a review, Douglas! ~Tiffany
- Smart Move, LLC

Mary P

(5) 6/7/2021 Asheville

Texas, Jake and Billie did an awesome job! Very professional, fast and punctual!

I’d recommend them to anyone who needs help unloading a PODS.

Conor T

(5) 5/29/2021 Chapel Hill

Movers did an excellent job and created a wonderful customer experience

Mover's response:
Thank you for the review, Conor! If you need anything else in the future, please let us know! ~ Tiffany
- Smart Move, LLC

Deborah H

(5) 5/29/2021 Nashville

Awesome

Julia A

(5) 6/6/2021 Greensboro

Polite, fast and hard-working.
Great experience

Kathy W

(5) 6/4/2021 Nashville

The guys were on time and worked so hard!! So thankful for all of there hard work..they were very friendly and kind.

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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