Smart Move, LLC - A Local Bailey Moving Company
Bailey, NC / Moving services within 60 miles
Booked on 16,470 moves through HireAHelper
4,267 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
Bailey, NC / Moving services within 60 miles
Booked on 16,470 moves through HireAHelper
4,267 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
One of Bailey's Favorite Moving Companies
A Note from HireAHelper
We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!
Relocation with Smart Move, LLC
Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.
Margaret V
Incredibly polite, hard-working, young men.
Beyond just how hard they worked: they very much appeared to love their work & love helping us. Due to some confusion on my daughter's part, the men were sent away after only 1/2 hour. Mr Billy Capps called them back in and the young men were cheerful, hard-working and incredibly courteous.
Yes, l would call in Hire A Helper again. They were absolutely worth the money.
Maggie V
Bernice A
We asked for 2 movers- and we got 3 young men who were ready willing and totally capable. They were extremely friendly and careful with our items. Super impressive! Thank you!
Amy H
They were on time and worked hard but I would Not use them again. There were multiple items that were scratched, a headboard with a dirt/oil stain on it and a chair with a broken leg that was pushed back in the hole. Also there were instructions to put some items in the garage and nothing made it to the garage. Nothing against the two guys, they seemed nice but having that many things damaged is not ok.
Kimberly R
They showed up at the very end of the arrival window. They were not very efficient. At times only one of them was working. Because they dragged out the job, the forecasted rain came. Instead of moving furniture inside (bringing things down from upstairs, etc). They sat in the truck during the rain. What should’ve been a 2 hour job ended up taking closer to 4 hours.
They were very nice and friendly, but when I’m paying by the hour I am looking for someone who gets the job done.
Corie H
I will NEVER use Smart Move again and I suggest you don't either. First of all, they showed up 2 hours after my appointment window in the wrong size truck. The guys moving boxes moved 1 at a time - I could carry more than they were doing. They didn't come prepared, needed me to provide water for them. Needless to say, between not moving efficiently and having a truck smaller than it should have been, the move took much longer than it should have and you pay by the hour. Then, as the truck was pulling away from my building, my belongings started to fall off the back of the truck because they did not close the door of the truck. Very careless. I then noticed that they had to take the handles off my refrigerator to move it, but did not put them back on! They left that for me to do on my own. For the last hour, 1 of the 4 guys I was paying for just left. If you care about the stuff you own, and the time you are paying for, I would not hire Smart Move.
Betty E
Matin, Ahlo and Moses did a superior job. They didn’t waste a minute. They were very courteous.
I would definitely recommend this team.
Thank you for such terrific workers.
Regards,
Bart Family
Helyn M
Prompt, strong and careful with my antiques. Would use this service again.
Robert S
When your project managing your families move the first thing you need is a reliable and trustworthy moving company. And if that’s what you’re looking for you found it.
The movers showed up within the time window promised. They worked nonstop for the length of the move.
Movers are human they need to drink water take a break once in a while. It was 94° and these guys took 1 15minute break max. I should’ve tipped them double.
Advice, When you’re speaking to the representative and they quote a certain amount of hours based on the size of your move, go with that. If you request to shave an hour off you’ll likely need to add it back later.
I’ve project manage for a living and had a team of service techs. The moving team moved very efficiently. They needed every minute of the time allocated.
Other companies I’ve seen are not reliable these guys are. What else can you ask for.
Cindy P
They took advantage of a single mom by thinking they could carry one box at a time just because there were a few damaged boxes at the opening after I told them I had 2 extra dollies they could use and they brought 2 dollies and then told me it would be another $180 for the next hour. After trying to call office upset I was hung up on after I told them I was pissed off and asked for corporate number. They said they would call back and never did. When I called the second time he told me that they were not going to tolerate anyone speaking that way. I apologized and explained myself and he told me he didn't want an apology and was hung up on again. Said he would call the guy in charge which he never even gave me his name. But I have his name from caller ID Marlon Shepard. Don't get me wrong the boys were very polite except for the crew leader and if they were directed properly I feel like this would not have happened. They were also 10 minutes late and left 10 mins early laughing in parking lot as it started raining and my stuff sitting outside. They knew in advance I had a 26 foot truck and needed a piano unloaded. They wasted 30-40 mins of my time and not doing what I requested, which was move boxes with a dolly. I would not recommend there services at all. Very sad my first day in Nashville only been here a few hours. $465 for 1hr 15 mins of so called work.
Service Area
We handle moves within 60 miles of Garner, NC 27529.
We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.
Get To Know Us
What can a customer expect after booking with you?
After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.
What can a customer expect on moving day if they hire you?
On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.
How should a customer prepare for moving day?
Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.
What types of moves have you handled?
We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.
What's your favorite part about being a mover?
My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!
What training do you provide your crew members?
Our training consists of live experience at our warehouse before going in our customers' homes.
Smart Move, LLC Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 9:00 AM - 7:00 PM |
| Tuesday: | 9:00 AM - 7:00 PM |
| Wednesday: | 9:00 AM - 7:00 PM |
| Thursday: | 9:00 AM - 7:00 PM |
| Friday: | 9:00 AM - 7:00 PM |
| Saturday: | 9:00 AM - 7:00 PM |