Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,221 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,278 moves through HireAHelper

4,221 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,278 moves through HireAHelper

4,221 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,221 reviews
92%
4%
1%
2%
1%

Viktor B

(3) 9/24/2020 Chapel Hill

We hired SmartMove LLC (two movers, three hours) to more our two bedroom apartment on 4th floor into a 16ft PODS container for a long distance move. Whole move took three movers and four hours.
Unfortunately we had a challenging experience with the actual move, with items arriving damaged due to improper packaging in the container. We learnt to never stack more than three boxes on top of each other).

We filed a damage and service complaint, and Billy from SmartMove LLC reached out to us after to set things straight. We really appreciated the service mindset, and it brought an otherwise poor moving experience to an ok one.

Aaron R

(5) 10/24/2020 Charlotte

Always on time - have used them before, will use again soon, just need to find a place to live and then they can move my “stuff” from storage. They also get the job done fast. Very courteous and sure know what they’re doing.

CR :)

Mover's response:
Thank you so much for your review! We love to have repeat customers and cant wait to help you out again! ~Stephanie
- Smart Move, LLC

Cynthia H

(5) 11/1/2020 Jonesborough

Hard working and courteous guys! Showed respect for our personal property and house while moving furniture in. Recommend them !

Mover's response:
Thank you so much for your review, Cynthia! ~ Stephanie
- Smart Move, LLC

Meika L

(4) 10/31/2020 Nashville

They did good for what they could do

Mover's response:
Thank you for taking the time out to leave us a review. ~Stephanie
- Smart Move, LLC

Kecia & Jimmy A

(5) 10/22/2020 Wake Forest

Absolutely awesome, hardworking workers!

This is the 2nd time I used them to move our 3600 sq ft house and they did not disappoint.

Mover's response:
Thank you Mrs. Kecia! We appreciate the review, and if you ever need any help in the future please give me a call! ~ Tiffany
- Smart Move, LLC

Rutledge C

(5) 10/28/2020 Maggie Valley

The Best "Hire a Helper" crew I have worked with to date. I would definitely recommend the crew from Asheville.

Mover's response:
Thank you so much for giving us a shot, we enjoyed working with you Rutledge! Please let us know if you need any help in the future! ~Stephanie
- Smart Move, LLC

Donna D

(5) 10/30/2020 Fuquay Varina

They showed up on time and ready to go. They were hard workers and very respectful of me and my furniture. I would be happy to use them again if I need help. I would definitely recommend them to my neighbors.

Mover's response:
Thank you for taking the time to leave us a review, Donna! Customer satisfaction is our number one priority! ~Tiffany
- Smart Move, LLC

Bridget G

(5) 10/30/2020 Black Mountain

Awesome and respectful guys. Great job!!

Mover's response:
Thank you for choosing Smart Move Bridget! ~Stephanie
- Smart Move, LLC

Heather W

(5) 10/30/2020 Macclesfield

You guys are great! Professional, quick and careful! I would use them again and will
Recommend them to friends. Thank you!

Mover's response:
Thank you for the review, Heather! ~Tiffany
- Smart Move, LLC

Dawn P

(5) 10/30/2020 Fletcher

Early, pleasant, and helpful. Thx!

Mover's response:
Thank you so much for your review! ~ Stephanie
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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