Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,267 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,466 moves through HireAHelper

4,267 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,466 moves through HireAHelper

4,267 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,267 reviews
92%
4%
1%
2%
1%

Todd W

(5) 11/22/2020 Waynesville

Arrived on time and were very careful with our furniture. A good crew!

Rebecca W

(5) 9/11/2020 Raleigh

Great movers!!! Would definitely hire again.

Bryan S

(3) 11/15/2020 Thompsons Station

Our experience with this company was mixed. There was clearly one seasoned veteran who directed the other two individuals.

I felt that the people provided were not as strong as we were hoping and I had to help with a heavy item that I was told could be handled by the team (of 3). The team was not as professional as the last company we used through Smart Move but were courteous.

Or biggest issue was that one of the team members stepped off of the carpet covering we had put down and onto our new carpet with muddy shoes. They did not check themselves before entering our new home. This was extremely disappointing. The company said that they would have the carpet cleaned but I am still waiting for that to happen.

Mover's response:
the carpet was professional cleaned within 72hrs of move, Thank you and have a wonderful day!

Aaron Talbot
Smart Move
- Smart Move, LLC

Raymond A

(5) 11/19/2020 Clayton

Excellent work! Highly recommend using smart move

Mover's response:
Thank you, Raymond! If you need anything in the future, please let us know! ~Tiffany
- Smart Move, LLC

Nate G

(1) 11/16/2020 Huntersville

**No Show** We Scheduled 3 helpers to arrive on Sunday 11/1 at 16:00 for a business move. We confirmed the job the Friday before with Smart Move through email, who provided us the main contact that would be there to help. Sunday arrived and no one showed up. We contacted Smart Move and they could not get ahold of the helpers assigned. Our client ended up unloading the items along with our driver, which was embarrassing to say the least.

Stephen W

(4) 11/9/2020 Rocky Mount

good job guys

Mover's response:
Thank you for the review, Stephen! ~Tiffany
- Smart Move, LLC

Carmen G

(5) 11/9/2020 Raleigh

We hired them for 2 hours. They took great care of our things and moved all the heavy stuff for us.

Mover's response:
Thank you for taking the time out to leave us a review Carmen. ~Stephanie
- Smart Move, LLC

Alex Q

(5) 11/16/2020 Black Mountain

Very impressed - the crew came with 1 days noticed and exceeded expectations with the job. Great guys who help - professional and fast service.

Mover's response:
Thank you so much for your review! Please let us know if we can help you in the future. ~ Stephanie
- Smart Move, LLC

Tonya A

(5) 11/15/2020 Concord

The two gentlemen who helped us move were excellent. I would definitely use this company again!

Mover's response:
Thank you so much, we always strive for 5 star service. I'm glad we didn't disappoint!~ Stephanie
- Smart Move, LLC

Jerry R

(5) 11/6/2020 Chapel Hill

Great crew. On time, polite and professional.

Mover's response:
Thank you for taking the time to give us a review, Jerry! ~Stephanie
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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