Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,261 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,450 moves through HireAHelper

4,261 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,450 moves through HireAHelper

4,261 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

See more photos

Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,261 reviews
92%
4%
1%
2%
1%

Gillian B

(4) 7/2/2024 Mars Hill

They worked hard and fast, with a full and varied household load. They had some heavy items to navigate down stairs and did so without damage to walls or lights on the way. It did need more time than originally estimated and scheduled, and not everything got loaded in the space provided. There were a couple of things I wished they'd handled differently, but given the general chaos at my house, they did an excellent job in the time they had. They were a huge friendly help on a hot and exhausting day!

Mover's response:
Thank you for your feedback, Gillian! We’re pleased that the team worked hard and managed your items carefully. We appreciate your patience with the extra time needed and any space constraints. It’s great to hear they were a friendly help during a challenging day. We appreciate your business and your kind words! - Monica
- Smart Move, LLC

Kirk M

(5) 7/1/2024 Jonesborough

Great crew. On time, very professional and quick but diligent. Would use again.

Mover's response:
Hi Kirk! Thank you for your feedback We are glad to hear the crew was on time, professional and efficient. We appreciate your feedback and look forward to assisting you again! - Monica
- Smart Move, LLC

Orlando S

(5) 6/30/2024 Clayton

Great guys and worked realy fast.

Mover's response:
Thank you Orlando! It was great meeting you and we appreciate you trusting us to take care of your move! - Billy
- Smart Move, LLC

Nick L

(5) 7/1/2024 Nashville

They were professional and really helpful. The move took much longer than expected and they were more than willing to help out as I needed them. I really enjoyed my experience.

Mover's response:
Thank you for your feedback! We appreciate you taking the time to share your experience. -Erik
- Smart Move, LLC

Judy L

(5) 7/1/2024 Coats

Those men were extremely helpful and polite. We couldn't have moved without them and would recommend them to everyone

Mover's response:
Hello, Judy! Thank you so much for your kind words. Thank you for trusting us during such stressful times. We appreciate you! - Lina
- Smart Move, LLC

Rick B

(5) 6/27/2024 Mount Juliet

The four young men that came from Smart Move were the best. Very respectful and professional. And did I mention hard working and strong (able to move a piano). I was extremely pleased with their work.

Mover's response:
Thank you so much for your wonderful review Rick! We're delighted to hear that our team made such a positive impression with their respect, professionalism, and strength. Moving a piano is no easy feat, and it’s great to know they handled it with care. We appreciate your support and look forward to helping you again in the future!. -Erik (admin team)
- Smart Move, LLC

Rick P

(2) 7/1/2024 Charlotte

Original booking was made for 9-10 am three helpers for 2 hours to unload 2 pods and move furniture upstairs in 2 Storey house as explained in comments while booking. Received email next day saying booking needed to be changed to between 3-4 pm because original time slot was not enough to unload two pods.Received phone call on day of move at 4 15pm informing me that the crew were still tied up at another job and would not be at my location until around 6 pm.
Received another call telling me company would be sending 2 guys right away with 2 more to follow. 2 guys did show up at 6 15 by which time my wife and I had already unloaded one pod by ourselves. Guys were not aware that this was a 2 level house and that they would be moving bedroom furniture upstairs. By 7 00pm the other promised guys had not shown up even though company was not aware I had already unloaded one pod myself. I called to cancel any addition help as the two guys were almost complete. Received notifications from company via text and email telling me my initial 2 hour window with 3 guys was up and would need to be paying $125.00 and hour per guy before they had even showed up to start job. Very poor communication between company and crew. The two guys ( Garrett and Amir ) did a great job when they got started and managed to get everything unloaded from second pod and moved upstairs in 1 hour.I would use the 2 guys again but would look elsewhere for a moving company when moving again. Company did amend my original bill to only charge for 2 guys for 2 hours but I would have rather had the original planned 3 guys to unload at 9 am

Sue C

(5) 7/2/2024 Fort Collins

The guys did an outstanding job. The team was professional, efficient and handled our possessions with great care. We would use again.

Mover's response:
Thank you so much for your wonderful feedback Sue! We're delighted to hear that our team provided you with outstanding service and took great care of your belongings. We look forward to assisting you again in the future! -Erik (admin team)
- Smart Move, LLC

Kelly H

(3) 6/29/2024 Cheyenne

The two guys who showed up were great, but we had booked four. The day of, only three showed up and then one wasn’t able to get on the Air Force base, which was frustrating because we specifically asked three different times about making sure they’d be able to get on. With only two people, they weren’t able to finish as much in the set time. We were left to do it the next day on our own.

Mover's response:
Thank you for sharing your experience Kelly, and I’m truly sorry for the mix-up with your crew. It’s understandable how frustrating that must have been, especially with the specific requirements for access. We appreciate your patience and feedback, as it helps us improve our service. We’d love the opportunity to make it right for you in the future. Please reach out directly if you decide to move again, and we'll ensure everything goes smoothly!. -Erik (admin team)
- Smart Move, LLC

Karen D

(5) 7/2/2024 Las Vegas

The guys were on time, worked hard and were great! I’ll request this crew again.

Mover's response:
Thank you for the kind words, Karen! We're thrilled to hear that the team made such a positive impression. We look forward to having them assist you again in the future!. -Erik (admin team)
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
Book Now
What type of help do you need?