Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,260 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,447 moves through HireAHelper

4,260 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,447 moves through HireAHelper

4,260 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,260 reviews
92%
4%
1%
2%
1%

Emily F

(4) 7/14/2024 Charlotte

Both movers were friendly and efficient! My only small complaint was that they were a little rough with our stuff. However, I would still recommend Smart Move to anyone moving in to the Charlotte area.

Mover's response:
Thank you for your feedback Emily! We’re glad to hear that our movers were friendly and efficient. We appreciate your input about handling your items, and we’ll definitely work on that aspect. Your recommendation means a lot to us, and we look forward to assisting you and others in the future!. -Erik (admin team)
- Smart Move, LLC

Treesi C

(5) 7/10/2024 Franklin

The team from Smart Move, LLC who helped us unload our Pods were amazing! They showed up on time (actually a little early!), worked quickly, but cautiously and respectfully, handling all our boxes and furniture with care. They even moved an upright, antique piano without any incident, just like the pros they are. They were friendly and polite throughout the job. We would absolutely use them again. Highly recommend.

Mover's response:
Thank you so much for your wonderful feedback Tressi! We’re thrilled to hear that our team provided such great service, especially with your antique piano. It’s fantastic to know they were not only efficient but also took great care with your belongings. We truly appreciate your recommendation. -Erik (admin team)
- Smart Move, LLC

Joseph D

(5) 7/9/2024 Nashville

I cannot recommend this service more highly. The two young men arrived on time, were efficient, and very hard-working. They were not only respectful to us, but they also acted respectfully toward the things that they were carrying. I would recommend this service to anyone moving and will use it again if I have to move in the future. Thank you!

Mover's response:
Thank you so much for your kind words Joseph! We’re delighted to hear that our team provided such respectful and efficient service. Your recommendation means a lot to us, and we’re glad to know you would choose us again for your future moves. If you ever need assistance again, we’ll be here to help!. -Erik (admin team)
- Smart Move, LLC

John M

(5) 7/11/2024 Franklin

Unloaded my whole pod In just under a hour! They even had to take everything up to the 3rd floor and go it done in half the time I expected

Mover's response:
Thank you for your fantastic review John ! We’re thrilled to hear that our team was on time, prepared, and took great care with your furniture. Your high recommendation and positive feedback about our customer service mean so much to us. We look forward to helping you again in the future!
- Smart Move, LLC

Pam E

(5) 7/10/2024 Las Vegas

The two young men who came to help me move my belongings from two Relocation Cubes into my new home were respectful, responsible, hardworking and quick. It was hot outside. They didn't complain. I hired them fir two hours and they were done well under that time. I would recommend Hire A Helper. I had a great experience with this company.

Mover's response:
Thank you for your fantastic review Pam! We're so glad to hear that our team provided respectful and hardworking service, especially in the heat. It’s great to know they completed the job quickly while ensuring everything was handled with care. Your recommendation means a lot to us, and we’d be happy to help again in the future!. -Erik (admin team)
- Smart Move, LLC

Mark H

(5) 7/12/2024 Denver

Great job. They finished in half the time and helped us assemble everything.

Mover's response:
Thank you for your kind words Mark! We're thrilled to hear that our team finished quickly and helped with assembly. Your satisfaction means a lot to us, and we’re here to help anytime you need assistance in the future!. -Erik (admin team)
- Smart Move, LLC

Tim R

(4) 6/23/2024 Greeley

The Smart Move Team had already completed a job in the morning when they arrived at my location in the middle of the afternoon where the temperatures were in the mid 90's.

The four smart Move team members unloaded the 26" rental truck and completely filled my downstairs basement, along with several larger items it the garage.

The team took less than THREE HOURS to unload and transfer 80% of the items to the basement in miserable weather on a one-day notice, AFTER completing a prior move that morning.

Lifesavers is not a strong enough word for what the team at Smart Move was able to provide for me.

I would NEVER hesitate to contact and hire Smart Move in the future for any of my moving needs!

Mover's response:
Thank you so much for your wonderful review Tim! We're thrilled to hear that our team was able to assist you on such short notice and handle the heat while ensuring your move went smoothly. It’s great to know that their hard work and dedication made such a positive impact. We truly appreciate your kind words and look forward to helping you with any future moving needs. Thank you for choosing Smart Move!. -Erik (admin team)
- Smart Move, LLC

Lonna A

(4) 7/11/2024 Henderson

They were two young men that I don’t think had a lot of experience, they were great at wrapping everything but I think if they would’ve had a more experienced person with one of them, they could have stacked it better because it was supposed to be 20 feet and they used almost the entire trailer. Just a suggestion put an experienced person with a new person.

Mover's response:
Thank you for your thoughtful feedback Lonna! We're glad to hear that our team did a great job wrapping your items. We appreciate your suggestion about pairing experienced movers with newer team members, and we'll definitely take that into consideration. Your insights help us improve, and we hope to assist you again in the future!. -Erik (admin team)
- Smart Move, LLC

Cynthia K

(3) 7/10/2024 Fort Mill

They were late arriving. One of the guys had slides for footwear! Really?! He also rode the hand truck down the driveway! A good way to be injured! I would not use them again.

Mover's response:
Thank you for sharing your feedback Cynthia. I’m sorry to hear about your experience with the team, especially regarding their tardiness and behavior. Your safety and satisfaction are very important to us, and I appreciate you bringing this to our attention. We have addressed these concerns to ensure better service in the future. -Erik (admin team)
- Smart Move, LLC

Rose T

(5) 7/10/2024 Garner

The gentlemen did an excellent job. Moved everything where I wanted it. We’re very polite and professional.
They were just as shocked as I was to see all the damaged goods from the previous packers from Ft Walton Beach, FL. Especially the dining room table! Legs were broken and table split in half from putting too many heavy items on it. They didn’t secure the POD enough.

Mover's response:
Hi Rose, my sentiments are with you due to the loaders in Ft. Walton beach not loading the POD properly. I'm also glad we could unload your POD and take great care of your items once you arrived. Let me know if you need anything at all. - Billy
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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