Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,256 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,442 moves through HireAHelper

4,256 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,442 moves through HireAHelper

4,256 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,256 reviews
92%
4%
1%
2%
1%

Jonita T

(5) 10/28/2024 Garner

Very satisfied. Will use again (if I have to move).

Mover's response:
We’re so grateful for your positive feedback Jonita! Knowing that we’ve made a difference in your experience is the best reward. Thank you for trusting us! - Erik
- Smart Move, LLC

Diane L

(5) 10/26/2024 Fort Collins

Wonderful experience! Thank you

Mover's response:
Thank you so much for your kind words Diane ! We’re thrilled to hear you had a great experience and appreciate you taking the time to share it with us. We look forward to serving you again soon!. - Erik
- Smart Move, LLC

Max F

(5) 11/2/2024 Wilmington

Hard Working
Diligent and careful with fragile boxes

Mover's response:
Wow, thank you for such a thoughtful review Max! We’re beyond grateful for your support and thrilled to know we met your expectations. We can’t wait to have you back!. - Erik
- Smart Move, LLC

Randy G

(2) 11/3/2024 Loveland

The problem is is that you book time with him they get paid all up front and the reason why it is because their guys won't do anything but lift and put things away mine didn't fall until the morning it was supposed to be there and then they said to wait till Sunday and suggested it and said there'd be nothing extra or not later that day some other guy calls and I have to pay another $120 and it only took an hour today to do the whole job and weather should be a refund coming of sorts I find nothing and I wouldn't call them at all again

Mover's response:
On the original date of your move, our crew contacted you to confirm their arrival time and were informed that a raccoon had attacked your dog, which led to delaying in proceeding with the move do to you needing to go to the “emergency vet” as you stated. Then you asked if we could reschedule to the following day (Sunday). The next day, upon arrival, the crew was informed that the task at hand involved loading and unloading wooden building materials from a storage unit to your residence, rather than the originally requested storage rearrangement.

While assisting with the unloading, the crew noticed you were using a table saw to cut the wood, which is not a standard service we assist with. However, understanding your situation, they felt it was important to help out as much as possible. The additional charge of $120 reflects the extra hour worked, which was necessary to complete the job before the battery-operated saw ran out of power, at which point you chose to dismiss the crew.

Throughout the process, our team maintained consistent communication with our office regarding the evolving circumstances the crew you had is top notch, and a direct reflection of our many previous 5 star reviews.
- Smart Move, LLC

Steve B

(5) 11/1/2024 Longmont

The team did an amazing job. I highly recommend them to anyone that needs help. Very polite and professional.

Mover's response:
It’s wonderful to hear you had a positive experience with us Steve ! We’ll keep working hard to ensure every visit is just as great. Thanks for the awesome feedback!. - Erik
- Smart Move, LLC

Kathleen H

(5) 10/30/2024 Hendersonville

Smart Move made everything easy. They were great with communications before the move so I could plan for moving my belongings from moving containers into self storage. The two-man team was careful and thoughtful in moving all my belongings. I’m already planning to have them move my stuff from self-storage into my home.

Mover's response:
We’re proud to hear you’d like to hire us again, and it would be our honor to help move your belongings back to you whenever you're ready.
- Smart Move, LLC

Laurie Fields M

(5) 11/1/2024 Sparta

My husband and I were so overly impressed with this marvelous crew of hard working men!! A large crew of guys that hustled and worked non stop achieving their goals of moving everything we needed. ??????????

We recently moved cross country and had two 16’ containers filled with our personal belongings.
Each of them were gracious, professional, and an extremely kind crew of men.

With every arm full that rolled out of the two huge storage containers, they enquired where every box, piece of furniture, and miscellaneous items needed to go (in which room of the house).

We couldn’t have done this large job on our own and would highly recommend this company to anyone in need of help moving anything that is needed!!!!

Mover's response:
Wow, thank you for your kind words! We love seeing feedback like this. It reassures us that we’re on the right path, and we’ll keep working hard to stay there.
- Smart Move, LLC

Cosy H

(5) 10/31/2024 Fort Mill

Excellent movers, did a great job . Had stairs and they handled it easy.

Mover's response:
Thank you so much! We’re delighted to hear the crew handled everything smoothly, even with the stairs. It was a pleasure helping with your move!
- Smart Move, LLC

Ann N

(5) 10/22/2024 Sun City

The owners of Smart Move, LLC, take pride in their company. They were on time and prepared with the necessary equipment needed to move my things safely. They worked hard to complete the move in the time requested. They treated my things as if they were theirs. They made sure things were wrapped, then placed in the truck to prevent shifting while the truck was in motion.

Mover's response:
Thank you so much for your thoughtful review Ann! We truly appreciate your recognition of our hard work and care for your belongings. It means a lot to us to know you had a positive experience!. - Erik (admin team)
- Smart Move, LLC

Bridgett B

(5) 10/29/2024 Gold Canyon

Very pleased with the job. Fast, caring, & courteous. I would highly recommend!

Mover's response:
Thank you Ms. Bridgett! We appreciate your kind words and your business.
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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