Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,256 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,442 moves through HireAHelper

4,256 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,442 moves through HireAHelper

4,256 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,256 reviews
92%
4%
1%
2%
1%

Danny Y

(5) 10/17/2024 Scottsdale

We recently hired HireAHelper, and I couldn’t be happier with the service! They arrived within the promised time frame and were friendly, polite, and extremely efficient. They managed to unload a fully packed 16’ moving truck at two different locations—a storage unit and our home—setting up everything in an organized way, all in just 2.5 hours! Their professionalism and hard work made the moving process so much easier. Highly recommended—thank you, HireAHelper!

Mover's response:
Thank you for the great review Danny! We're glad to hear you had a straightforward and positive experience. Your support means a lot to us!. - Erik (admin team)
- Smart Move, LLC

Jennifer C

(5) 10/28/2024 Kure Beach

They did an amazing job! They were able to get everything I wanted moved out & neatly packed into my truck. They were friendly, professional and I would recommend them to anyone!!

Mover's response:
Happy to hear all went great!! Thank you for your feedback Jennifer, we appreciate your business.
- Smart Move, LLC

Jenna R

(5) 10/28/2024 Denver

These guys incredible!! They were here super early, moved really quick and were so quiet! I felt assured all my things were being taken care of with the utmost care. I am very grateful for Smart Move and will recommend to anyone!

Mover's response:
Thank you Jenna for your kind feedback and thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team. Your recommendation means the world to us!.
- Erik
- Smart Move, LLC

Janet B

(5) 10/24/2024 Cheyenne

Great job! On time and got the job done quickly and professionally! I would definitely use them again!

Mover's response:
Thank you for the fantastic feedback Janet! We’re glad to hear you were pleased with our service and would love to assist you again in the future!. - Erik (admin team)
- Smart Move, LLC

Karlyn T

(5) 10/17/2024 Berthoud

The team was on time and ready to begin the job. They listened to and followed directions. They worked really hard and completed the job in good time. I would call them again to help with another job. I highly recommend this company.

Mover's response:
Thank you for your wonderful review Karlyn! We're so glad to hear that our team was punctual, attentive, and hardworking. Your recommendation means a lot to us, and we’d be happy to assist you again in the future!. - Erik (admin team)
- Smart Move, LLC

Josh K

(2) 10/23/2024 Broomfield

We were a bit late but still before the arrival window closed and as we were told they'd be there at the end of said window, we thought it would be ok. I understand they are at the end of their day but they literally stuffed all of our stuff in any corner and didn't bother to put stuff where we asked. As well as charging a half hour longer than they actually worked.

Mover's response:
Thank you for sharing your feedback Josh. We sincerely apologize for the experience you had and appreciate you bringing this to our attention. We strive to provide excellent service and will address your concerns with our team to ensure improvements. Your satisfaction is important to us, and we hope to have the chance to make it right in the future. - Erik (admin team)
- Smart Move, LLC

Curtis G

(5) 10/23/2024 Johnstown

Great team! They arrived slightly before the arrival window and went to work right away.

The moving team was:
- Respectful
- Did not take a break during 2 hours of work
- Careful not to damage property
- Assembled furniture and even helped solve a leveling issue with a large piece of furniture.

We would use this same team again.

Mover's response:
Thank you for your fantastic review Curtis! We're so glad to hear that our team met your expectations with their hard work and care. Your support means a lot to us, and we’d be thrilled to assist you again in the future!. - Erik (admin team)
- Smart Move, LLC

Oliver B

(5) 10/25/2024 Charlotte

Excellent, professional work. Highly recommend these guys!

Mover's response:
Thank you Oliver, very much appreciated!! Look forward to future moves.
- Smart Move, LLC

John T

(2) 10/12/2024 Mesa

they spent a lot of time on their phones. One guy complained the whole time. One guy was brand new and didn't know how to use a hand truck and kept running into things.

Mover's response:
Mrs. Transtrom,
Let's clarify this situation. We know moving is stressful. And you seemed stressed. You yelled at one of our crew members. It was heard by all crew members. The manager of the branch was working the job. None of crew members are brand new. The only time the crew members were on their phones is when your husband bought them lunch and asked them to stop and eat it. Your truck was loaded in 6 hours and was loaded from front to back. You talked disrespectfully to all the members of the crew. You were hard to please and we tried to meet your satisfaction. Sometimes we just can't make people happy, no matter how hard we try. If you read our other reviews from that day or the day after. All of them had the same crew members, and they all were happy with their moving experience.
- Smart Move, LLC

Greg K

(5) 10/24/2024 Boulder

The crew arrived on time, and they were considerate, efficient, and careful as they went about their job. I was very pleased, and I would recommend them without hesitation.

Mover's response:
Thank you for the wonderful review Greg! We’re so glad to hear you had a positive experience. Your recommendation means a lot to us!. - Erik (admin team)
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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