Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,247 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,390 moves through HireAHelper

4,247 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,390 moves through HireAHelper

4,247 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,247 reviews
92%
4%
1%
2%
1%

Helen H

(5) 4/19/2024 Raleigh

Pleasant and respectful team!

Mover's response:
Thank you for your kind words Helen ! We strive to provide the best service possible. -Erik
- Smart Move, LLC

Ron S

(5) 4/17/2024 Greeley

Great guys they did a super job would recommend highly.

Mover's response:
Thank you for the positive feedback Ron ! It motivates our team to keep up the good work. -Erik
- Smart Move, LLC

Joel W

(5) 4/19/2024 Las Vegas

Very fast. Great work. Very friendly.

Mover's response:
We're glad you had a positive experience Joel ! Thank you for choosing us. -Erik
- Smart Move, LLC

Robert M

(5) 4/10/2024 Candler

Had them unload a 16 foot box truck. They were prompt, courteous, followed my instructions, and worked hard. No compalint when told some heavier pieces needed to go down 39 steps, then up 14. To get into the house. Would definitely recommend

Mover's response:
Thank you for your review Robert ! Your feedback helps us grow and serve you better. -Erik
- Smart Move, LLC

Julie S

(5) 4/9/2024 Las Vegas

Great job. SUPER fast and easy to work with. Thanks!

Mover's response:
We’re glad you had a pleasant experience Julie ! Thank you for taking the time to share. -Erik
- Smart Move, LLC

Steven B

(5) 4/15/2024 Aurora

Friends loaded first pod, Smart Move the second. Smart Move did a much better job for nearly same money. Friendly, professional crew.

Mover's response:
Thank you for your review Steven ! We're here to assist you anytime and appreciate your support. -Erik
- Smart Move, LLC

Dawn B

(5) 4/16/2024 Chocowinity

D and JoJo did an amazing job. So friendly and helpful. Definitely knew what they were doing and were very careful! Thank you!

Mover's response:
We’re glad you had a pleasant experience Dawn ! Thank you for taking the time to share. -Erik
- Smart Move, LLC

Tracy T

(1) 4/7/2024 Sylva

TL, DR: look elsewhere fir moving labor help.

I was ok with their service. Only one of the 3 workers worked hard.

But our POD would not open and we were told by the three of them that they would come back and finish the job, at no additional cost to us.

That was not the case. I made several long phone calls. No one was sympathetic to my plight, at all.

Basically they have your money and you get what you get.

No way I would use them again or recommend their company to anyone.

At least the gentleman who I spoke to who, heads the actual company that my job was farmed out to, was honest with me. He told me about 55% of the fee goes to the parent company who farms out the jobs. Immediately. They don't care whether the work is performed or not. Then said gentleman did not take anymore calls from me.

They know you eventually give up, because you have to get your things unloaded.

Ask on nextdoor in the town you are moving to, whom to hire. That is my opinion.

These people were recommended by the PODS company. PODS probably gets a kickback.

Still angry, I'm not going to lie.

David H

(5) 4/13/2024 Bostic

I would recommend them hard working

Mover's response:
Thank you for your review David ! We're glad to hear you enjoyed your experience. -Erik
- Smart Move, LLC

Jami T

(5) 4/4/2024 Loveland

I would highly recommend them. Used their services several times over the last couple of years. Won’t use anyone else!

Mover's response:
Thank you for your review Jami ! Your feedback helps us grow and serve you better. -Erik
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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