Movers & Helpers - A Local Baton Rouge Moving Company
Baton Rouge, LA / Moving services within 100 miles
Booked on 919 moves through HireAHelper
Open Today - 7:00 AM - 11:00 PM
9 years in business
Baton Rouge, LA / Moving services within 100 miles
Booked on 919 moves through HireAHelper
Open Today - 7:00 AM - 11:00 PM
9 years in business
One of Baton Rouge's Favorite Moving Companies
A Note from HireAHelper
We love working with Movers & Helpers because they pride themselves in taking care of their Baton Rouge, LA neighbors. After several years moving in and around Baton Rouge we believe you'll love working with them too!
Relocation with Movers & Helpers
Since our establishment in 2015, Movers and Helpers have been a beacon of excellence in the moving industry. Our stellar record boasts of successfully completing over 5000 moves, a testament to our unwavering commitment to providing exceptional services. As pioneers in the industry, we've consistently maintained 5-star satisfaction ratings, a reflection of our continuous dedication to quality, professionalism, and customer-oriented approach. In every move, we employ precision and efficiency, while ensuring the utmost care and respect for your valued possessions. We understand that each item holds emotional and material value, and thus we endeavor to make your moving process as seamless and stress-free as possible. Over the years, we have expanded our horizon beyond Baton Rouge, bringing our superior service to the residents of New Orleans, Lafayette, and their surrounding communities. Our dynamic team of 25 professional movers are equipped to handle any task, regardless of its size or complexity. Our motto is straightforward and concise - "You Rent The Truck, We Do The Rest!" In a notable stride forward, we are now under new management. This strategic shift heralds a return in reclaiming our past excellence, reminiscent of our pinnacle of success two years ago when we were recognized as industry leaders. Under this new leadership, we are excited to restore our legacy of exceptional service and customer satisfaction which made us the premier choice for moving services. We are not just a moving company; we are a team committed to making your transitions smooth and hassle-free. Our services are designed with inclusivity in mind, as we offer discounts for college students, veterans, and people with disabilities. At Movers and Helpers, we believe that moving is not just about changing locations, but also about moving forward in life. Whether you're moving a single room or an entire building, whether it's across the street or across the state, we are your trusted partner. Your move is not just a job to us, it's an opportunity to make a positive impact on your life. We look forward to assisting you in your next move, helping you transition smoothly into the next exciting chapter of your life. Your satisfaction is our success. Choose Movers and Helpers, and experience the seamless, efficient, and professional moving service that we have become renowned for.
Credentials
Licensed Business:
Uniformed Crews:
Moving Reviews
Real Baton Rouge area customers. Unedited, unfiltered reviews of Movers & Helpers.
Michael A
Helpers were on time, friendly and efficient. I'm impressed.
Todd J
3 weeks ago we had to move my daughter out of her apt and put everything in storage. We had Tyrell, Brad and Cam. I requested them again to mover her back in to her new place. They were so exceptionally nice and very respectful with our things. They are super nice kids doing hard work. If she moves again I want these kids helping us again. Fantastic service.
Louis J
1. We're they on time? They were not on time; they were more than an hour late.
2. Were they prepared for the job? They were not well prepared. Initially they appeared ready for some basic unloading the furniture out of the pod. But when it came to taking out the appliances, they indicated that they were not equipped in connecting the appliances. They struggled with bringing my refrigerator trying to force it through a door that was too small. The previous movers and helpers from hire a helper did not have any problems with getting it through the doors, they got it through the door by taking off the refrigerator doors and getting it through both entrances. In fact they left it in one of my rooms without bringing into kitchen. They had trouble reassembling my bed. They scratched up my furniture, new kitchen cabinet drawer, my walls I had just done.They scuff up my doors.
3. Did they work hard? Yes, they appeared to work hard, but they were just not experienced movers.
4. Were they respectful of your property and goods? They attempted to be, but they were not experienced movers.
5. Would you use them again? No!
Thank you for taking the time to share your feedback regarding your recent experience with our team. We take your concerns very seriously and would like to address the specific points you raised.
On-Time Arrival: We apologize for any inconvenience caused by the perceived delay in our team's arrival. As per our terms, we maintain an arrival window to accommodate unforeseen circumstances. We have verified that our team arrived within the agreed-upon window, and we regret any misunderstanding in this regard.
Preparation and Expertise: We are sorry to hear about the challenges faced with the appliances and furniture. While our crew is trained for general moving tasks, including loading and unloading, we do not typically disassemble or reconnect appliances as per our service terms. This is to ensure the safety and proper handling of specialized items. We understand the frustration this might have caused and will take this as an opportunity to review our training procedures.
Handling of Your Belongings: The reported damage to your furniture and property is concerning. We aim to be respectful and careful with all client belongings. We will be reviewing this incident with our team to understand what occurred and to prevent such situations in the future.
Future Service and Training: Your feedback is invaluable in helping us improve. We are committed to enhancing our training programs to ensure our team can handle various moving scenarios more effectively.
We appreciate your honesty and understand your decision. Please know that we are committed to learning from this experience and making necessary improvements. We hope to have the opportunity to regain your trust in the future.
Thank you again for your feedback.
Best regards,
Dylan Kenny
Kathy K
Dylan and the Movers and Helpers team were amazing. They were the bright spot in an otherwise challenging move and I would highly recommend them! Dylan was proactive in his communications, very customer service focused and a delight to work with. I can't thank them enough for their support!
Gregory P
They called early to let me know exactly what time they would be arriving. As soon as they arrived they took a look through my house to plan how they would load my trailer. And then they immediately got to work. They did an excellent job and packed everything safely. I would use them again and would highly recommend them to anyone in need of moving assistance.
Salman A
They are real amazing
Shane O
Mixed review
Pros:
Came early
Worked hard
Careful in moving furniture
Respectful
Cons:
Only two movers arrived when four were reserved
Used hardly any of the five dozen moving blankets I rented from Penske when loading truck resulting in furniture damage.
We sincerely apologize for the issues you experienced. The shortfall in the number of movers and the inadequate use of moving blankets, resulting in furniture damage, are not in line with our standards. We understand the importance of delivering the service as promised and ensuring the safety of your belongings.
Please know that we are no longer under the management of Zach, and we are actively working on improving our services, including ensuring proper staffing and training our team in the optimal use of moving materials to prevent damage.
Your feedback is crucial for us in this process of enhancement. We would like the opportunity to make things right. Please contact us at your earliest convenience so we can discuss a resolution to the issues you've faced.
Thank you again for your feedback, and we hope to have the opportunity to show you the improvements we're making.
Jeff L
Jordan and Bradley were prompt, polite and did a awesome job! Thank you!
Service Area
We handle moves within 100 miles of Baton Rouge, LA 70808.
Get To Know Us
What can a customer expect after booking with you?
Customers can expect a call within 24 hours to make sure all details of the move are squared away.
What can a customer expect on moving day if they hire you?
Our movers will give you a call when they are on the way, bring professional equipment, and stay with you till your move is complete.
How should a customer prepare for moving day?
Customers can best prepare for moving day by making sure as much packing is done as possible. Packing really takes up the most time on a move and if everything is boxed and ready to go, you can really save yourself a lot of time.
What types of moves have you handled?
We have seen it all. From studio apartments to 10500 sqft homes. Movers and Helpers is here to help.
What's your favorite part about being a mover?
The customers. We get to meet such a wide array of people from all over southern Louisiana. Everyday is an adventure.
What training do you provide your crew members?
All crew members must go through the Movers and Helpers training Program. This program takes 3 months to complete. This is why Movers and Helpers has the best labor only moving service in all of southern Louisiana. Our Reviews speak for themselves.
Movers & Helpers Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 7:00 AM - 11:00 PM |
| Monday: | 7:00 AM - 11:00 PM |
| Tuesday: | 7:00 AM - 11:00 PM |
| Wednesday: | 7:00 AM - 11:00 PM |
| Thursday: | 7:00 AM - 11:00 PM |
| Friday: | 7:00 AM - 11:00 PM |
| Saturday: | 7:00 AM - 11:00 PM |