Movers & Helpers - A Local Baton Rouge Moving Company

(4.7 out of 5 / 192 reviews)

Baton Rouge, LA / Moving services within 100 miles

Booked on 919 moves through HireAHelper

192 Verified Customer Reviews

Open Today - 7:00 AM - 11:00 PM

9 years in business

Baton Rouge, LA / Moving services within 100 miles

Booked on 919 moves through HireAHelper

192 Verified Customer Reviews

Open Today - 7:00 AM - 11:00 PM

9 years in business


One of Baton Rouge's Favorite Moving Companies

A Note from HireAHelper

We love working with Movers & Helpers because they pride themselves in taking care of their Baton Rouge, LA neighbors. After several years moving in and around Baton Rouge we believe you'll love working with them too!

Relocation with Movers & Helpers

Since our establishment in 2015, Movers and Helpers have been a beacon of excellence in the moving industry. Our stellar record boasts of successfully completing over 5000 moves, a testament to our unwavering commitment to providing exceptional services. As pioneers in the industry, we've consistently maintained 5-star satisfaction ratings, a reflection of our continuous dedication to quality, professionalism, and customer-oriented approach. In every move, we employ precision and efficiency, while ensuring the utmost care and respect for your valued possessions. We understand that each item holds emotional and material value, and thus we endeavor to make your moving process as seamless and stress-free as possible. Over the years, we have expanded our horizon beyond Baton Rouge, bringing our superior service to the residents of New Orleans, Lafayette, and their surrounding communities. Our dynamic team of 25 professional movers are equipped to handle any task, regardless of its size or complexity. Our motto is straightforward and concise - "You Rent The Truck, We Do The Rest!" In a notable stride forward, we are now under new management. This strategic shift heralds a return in reclaiming our past excellence, reminiscent of our pinnacle of success two years ago when we were recognized as industry leaders. Under this new leadership, we are excited to restore our legacy of exceptional service and customer satisfaction which made us the premier choice for moving services. We are not just a moving company; we are a team committed to making your transitions smooth and hassle-free. Our services are designed with inclusivity in mind, as we offer discounts for college students, veterans, and people with disabilities. At Movers and Helpers, we believe that moving is not just about changing locations, but also about moving forward in life. Whether you're moving a single room or an entire building, whether it's across the street or across the state, we are your trusted partner. Your move is not just a job to us, it's an opportunity to make a positive impact on your life. We look forward to assisting you in your next move, helping you transition smoothly into the next exciting chapter of your life. Your satisfaction is our success. Choose Movers and Helpers, and experience the seamless, efficient, and professional moving service that we have become renowned for.

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Credentials

Licensed Business:
License Number
00928215
Issuing City
Baton Rouge
Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Baton Rouge area customers. Unedited, unfiltered reviews of Movers & Helpers.

4.7
192 reviews
85%
5%
2%
5%
3%

Bertha S

(1) 7/26/2022 Mandeville

Did not show up on time,did not call after several attempts of contacting phone answered and I was told crew was sick and they were sending someone else another hour passed no one showed up called again this time was told car trouble after that I told him to forget it ,it was late and they were to show up the next day this time they were to show up at 11 o’clock at 12 o’clock I was called and told they were leaving Baton Rouge which is an hour away from my home and would be there shortly at this time my helpers with the truck were not available and they were told to come later again time was set up at 6 o’clock they did not arrive till 730 and at that time one of the movers went into the bathroom and stayed for a good 5-10 minutes after getting the things loaded and brought to my residence again mover went directly to the bathroom and stayed another five minutes both helpers were very unprofessional would not recommend your service to anyone and regret using your company

Shellie R

(2) 7/20/2022 Covington

My appt was scheduled for 11am, but they did not arrive til 2:30. What should have been a 2 hour job turned into 3. Items were damaged. Loading was not efficient & space in the vehicle was not utilized effectively requiring many items to remain unloaded & another vehicle to be rented again at a later date.

Ashley B

(2) 7/22/2022 Youngsville

The helpers showed up two hours late. The appointment was supposed to be between 9-10am arrival time, but they arrived at almost 11:30am. They called multiple times en route with several excuses as to why they were late, while saying they were not far from my house. When they arrived, they smelled like marijuana and did not properly load my POD. Nothing was tied down with ropes or straps, and they did not make good use of the space in the POD with the way they stacked the items. I will not be using this service again in the future.

Mover's response:
Thank you for choosing Movers and Helpers, Ashley. I'm sorry to hear about the inconvenience our delay caused you. Our team tries their best to be on time for every move, but sometimes factors outside of our control can cause delays. We apologize for the inconvenience our delay caused you and we would like to make it up to you. Please let us know if there is anything else we can do for you.
- Movers & Helpers

Charlene E

(5) 7/16/2022 New Orleans

These guys were quick and excellent! Very friendly. They called to let me know when they would arrive and they were right on time. Highly recommend!

Caitlyn T

(5) 7/9/2022 Lafayette

Great job!

David S

(5) 6/27/2022 Mandeville

Darius and Roger were on time. They called when they were about 50 minutes out to advise of their progress.

They worked very quickly, finishing the job a half hour early.

I recommend them and would use them again.

Lindsey R

(2) 6/21/2022 Lafayette

One of the worst loads I've experienced (this will be my 4th move with PODS using Hire A Helper) The crew was about an hour late getting to the house. They didn't seem to do a great job making sure everything was going to fit and not shift. We reminded them of the refrigerator 3 times and they still didn't load it. Then we went to close up the shipping container and smelled propane. They had left the tank in the grill and the knob got broken and was pumping propane into the shipping container. So we had to unload and reload half a container ourselves after they had left to remove the tank. Seems like loading crews should know not to load up propane or other flammable items.

Mover's response:
Hi Lindsey, I'm sorry to hear that your move didn't go as smoothly as you had hoped. We strive to provide a great customer experience and it sounds like we missed the mark in this instance.

I'll be sure to pass on your feedback to our team and we'll work on ensuring that something like this doesn't happen again. Thanks for bringing this to our attention.
- Movers & Helpers

Britney W

(5) 6/18/2022 Baton Rouge

Great job. Very friendly & very quick. Asked where everything needed to go which I appreciated

JOEL K

(5) 6/3/2022 Hammond

Excellent work! Was t easy but they moved my sleep # frame down a flight of stairs. I appreciate it

Mary C

(2) 5/31/2022 Baton Rouge

Ultimately, the two men that showed up to help me get the job done under two hours accomplished it mostly efficiently and were very easygoing and kind.

However, I had several issues with the whole experience.

My service was scheduled for a Sunday starting at 9:00am. Callouts happen, but should not be put on the client to manage, which is essentially what happened. I spent the whole day waiting and corresponding for someone to tell me what time my appointment was postponed to and then I was following up to just get them to tell me that they were not able to accomplish the job and what time they would show up the next day. This is a failure of management. Do not waste your clients' time because you cannot find a solution in the moment. Know what you are able to accomplish with what you have and communicate it. That is management's job.

So then my appointment was postponed to the following day. Monday at 9:00am. The two guys did not show up until 10:30am. Again, I understand that situations happen, but this is starting to feel like a symptom of bad organization and complacency. I had to call them for a follow up. When they did show up, they did not have all of the tools I was told they would come prepared with. The service does not provide blankets, but I was told they would be prepared with plastic wrap (for moving) and tools, like a power drill or screwdriver. One of the men told me he did not know that he would need these so he did not bring them. My thinking is, better safe than sorry. Just show up prepared to do your job.

This company uses automated messages, but does not tie the actual service to them. They are overly reliant upon them for client correspondence and are not actually accountable to maintain the expectations set by these. If that how this company uses the messages, just get rid of them. Don't waste the clients' time.

Finally, there was no apology for the incredibly bad management of the service and lack of organizaiton. Essentially I got a shrug of the shoulders "this is how things are so deal with it" while I wasted a day of my time accommodating Movers & Helpers.

I would warn against using this service to anyone reads my review. Go with someone else.

Mover's response:
Dear Mary,

Thank you for your review of Movers and Helpers. We are sorry to hear that you had some negative experiences with our service.
We appreciate your feedback and would like to apologize for the inconvenience caused. We will definitely take your comments into account and work on improving our services.
Thank you for choosing Movers and Helpers and we hope that you will give us another chance in the future.
- Movers & Helpers

Service Area

We handle moves within 100 miles of Baton Rouge, LA 70808.

Get To Know Us

What can a customer expect after booking with you?

Customers can expect a call within 24 hours to make sure all details of the move are squared away.

What can a customer expect on moving day if they hire you?

Our movers will give you a call when they are on the way, bring professional equipment, and stay with you till your move is complete.

How should a customer prepare for moving day?

Customers can best prepare for moving day by making sure as much packing is done as possible. Packing really takes up the most time on a move and if everything is boxed and ready to go, you can really save yourself a lot of time.

What types of moves have you handled?

We have seen it all. From studio apartments to 10500 sqft homes. Movers and Helpers is here to help.

What's your favorite part about being a mover?

The customers. We get to meet such a wide array of people from all over southern Louisiana. Everyday is an adventure.

What training do you provide your crew members?

All crew members must go through the Movers and Helpers training Program. This program takes 3 months to complete. This is why Movers and Helpers has the best labor only moving service in all of southern Louisiana. Our Reviews speak for themselves.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
1 Roll Of Shrink Wrap, ($30.00/ea.)
Rope:
$10.00/ea.

Hours

Sunday: 7:00 AM - 11:00 PM
Monday: 7:00 AM - 11:00 PM
Tuesday: 7:00 AM - 11:00 PM
Wednesday: 7:00 AM - 11:00 PM
Thursday: 7:00 AM - 11:00 PM
Friday: 7:00 AM - 11:00 PM
Saturday: 7:00 AM - 11:00 PM
Hourly Price
$200/hr
for 2 movers after 2 hr min
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