Top Movers - A Local Lowell Moving Company

(4.9 out of 5 / 94 reviews)

Lowell, MA / Moving services within 100 miles

Booked on 468 moves through HireAHelper

94 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

7 years in business

Lowell, MA / Moving services within 100 miles

Booked on 468 moves through HireAHelper

94 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

7 years in business


One of Lowell's Favorite Moving Companies

A Note from HireAHelper

We love working with Top Movers because they pride themselves in taking care of their Lowell, MA neighbors. After several years moving in and around Lowell we believe you'll love working with them too!

Relocation with Top Movers

Moving Company in Lowell, MA

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Lowell area customers. Unedited, unfiltered reviews of Top Movers.

4.9
94 reviews
96%
1%
1%
2%
0%

Mark S

(2) 7/3/2024 Weare

The movers arrived 30 minutes late. They did text me to let me know they were going to be late with about 20 minutes left in there window to arrive. The movers did a very good job during the move. They worked very efficiently and worked hard. For some reason after packing the truck it took they almost an hour to start unpacking the truck even thought the house we were moving in was no more then 30 minutes away. I would say for the movers themselves I would give 4 stars.

Now for the company themselves… the reason it dropped to 2 stars. I requested 5 hours of time but it only took 3.5 hours to finish the job. YES I did sign off on paying for the 5 hours not knowing I could request to only pay for the time they actually worked. No matter what the rude person I spoke to today the mover that was in charge never gave me the option to only pay for 3.5 hours nor did I say to leave at 5 hours. When I was able to look at the final invoice that was emailed me later that evening I noticed it said “ Estimating your move time can be tricky, and Top Movers are typically available to work up to one hour past your pre-booked time. If your job finishes more quickly than expected, they can refund up to one unused hour over their 2 hour minimum”.

So I wait until today July 5 to call and request a refund for the 1 hour. The person, Justin at Top Movers was very rude and unprofessional. He refused to refund the money claiming his work said I told them to just keep the 5 hours on the invoice and since I already signed off it was too late to refund the money. I did call HireaHelper and after a back and forth with them did get a refund. VERY FRUSTRATING!!!

Mover's response:
I am sorry for the mis communication . we are always available to answer any questions you may have. we are sorry we didn't meet your expectations and thank you for reaching out. best regards, top movers
- Top Movers

Hope M

(5) 6/26/2024 Andover

Excellent crew. Experienced and efficient. They handled my furniture gently and placed items where they needed to go.
I would recommend this service to friends and family.

Michele M

(5) 6/23/2024 Marshfield

Top Movers did an amazing job for us. They loaded a 26ft like pro’s and were very easy to work with. They were professional and polite.

Anna B

(5) 6/13/2024 Norton

The team was led well and worked with us to get all our items packed properly. They made sure they finished what was started and worked to time. We would work with them again!

Tzipora P

(5) 6/20/2024 Providence

They came right on time. So respectful. Extremely efficient, fast moving. No bad language, kept on their shirts the whole time so my kids could be around. They were so polite. They didn't leave until everything was perfect, the PODS opened and closed smoothly. All around, a great crew, friendly, super polite. Finished in way less time than we thought. Absolutely recommend!

Keith P

(5) 6/16/2024 Brockton

Highly satisfied with movers and the company. Great communication, on-time, friendly, worked hard and efficiently. Would definitely use again and recommend to others.

James D

(5) 6/17/2024 Hanson

They were polite and professional. Worked hard with a smile. I would definitely use them again.

Brian F

(5) 6/9/2024 Pembroke

DJ and the team were personable, professional and accommodating. They worked hard during the duration of the move, asked questions for clarification, and had pride in their work. Would recommend to anyone

Jay P

(5) 6/9/2024 Boston

Very professional, easy to contact, very receptive. Showed up on time, helped moved all the furniture in a timely fashion including disassembling large furniture pieces and wrapping glass items which was appreciated given the time crunch I was under. Excellent people, highly recommend.

Stephanie M

(5) 6/8/2024 North Hampton

Justin and Jonathan were great! If recommend them highly. Great job, prompt, personable. Great crew! Great job. Must day one of the best moves we've had.

Service Area

We handle moves within 100 miles of Lowell, MA 01850.

Get To Know Us

What can a customer expect after booking with you?

Everything done quick, careful, and on time.

What can a customer expect on moving day if they hire you?

Be there early to work and get done whatever they need!

How should a customer prepare for moving day?

Anything needed we can offer help. Packed boxes and just know where things go. well handle the rest

What types of moves have you handled?

i have done various office moves and household moves

What's your favorite part about being a mover?

Love meeting new people and seeing new places

What training do you provide your crew members?

My employee's have years experience in moving. and watch little videos yearly about safety.

Top Movers Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 5% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
always included, no fee
Rope:
always included, no fee

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$180/hr
for 2 movers after 2 hr min
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