PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,092 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,118 moves through HireAHelper

1,092 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

Manhattan, NY / Moving services within 10 miles

Booked on 4,118 moves through HireAHelper

1,092 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM


One of Manhattan's Favorite Moving Companies

A Note from HireAHelper

We love working with PROMOVE because they pride themselves in taking care of their Manhattan, NY neighbors. After several years moving in and around Manhattan we believe you'll love working with them too!

Relocation with PROMOVE

Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE.

4.9
1,092 reviews
92%
5%
1%
1%
0%

Mark G

(5) 9/3/2022 Manhattan

The guys did a fantastic job. Alex and Eric were great. They notified me when they were on the way and began unloading immediately. I would recommend and use their service again.

Steven C

(3) 8/6/2022 Brooklyn

The actual moving part was fine, but contacting the company was very difficult and the movers themselves didn't know any of what I had communicated with the office the day before. Also, the movers were aggressively pressing for tips afterwards.

Alex B

(5) 8/30/2022 Astoria

Hire a helper and proMove were excellent. We underestimated the time we would need and ProMove had a problem with a no-show worker. ProMove fixed the problem, adding another worker for a total of three which helped expedite our move and solved our underestimation problem! The payment is for man-hours and is not per worker. We also tipped generously because the guys were working in 86 degree heat and had to travel to both of load and unload locations. Overall, with our truck rental and the proMovers we spent about $700 less than if we hired a moving company.

Carter C

(5) 9/1/2022 Brooklyn

The guys were awesome. Job took less time than expected, which is always appreciated. Very respectful of me and my belongings.

Nader S

(5) 8/29/2022 Manhattan

They did magic fitting everything in the truck. Great job. I highly recommand them.

Kenneth F

(3) 8/27/2022 Corona

They did not come with any equipment at all. No hand truck, no furniture paddings, nothing...just themselves. There was plenty of room to pack more things but we ended up having to overload our car and the front of the truck to accommodate all of our belongings. Almost all the furniture was damaged at arrival of the new address. They asked to be paid in cash and had my husband drive to the bank to pay them. They were very pleasant and polite as well. I was turned off when I was told about paying them in cash for the extra 2 hours added to the job and was also told not to tell his boss just in case he called me. Luckily I don't live in that area anymore, but now I have a ton of furniture to refinish.

Mover's response:
This is Kirk ProMove team lead. We try really hard to do a good job so unsatisfactory work is taken seriously. I apologize for your less than acceptable experience. We have an arrangement with a company to provide extra help or fill in if we are short staffed or delayed & one of their crews was assigned to your job. That arrangement is now terminated because of a few incidents with their crews. Instead of paying a rogue crew in cash thereby circumventing the payment system then writing a review about it, perhaps you should've given the boss a call.
We cannot provide furniture pads, furniture pads would need to be provided by you the customer to protect your items. Hand trucks are basically useless on stairs so that crew was not dispatched with any. Sorry again
- PROMOVE

Kristen W

(5) 8/20/2022 Manhattan

They were so helpful and made the move seamless. They were able to move very heavy objects in a tight stairwell up four flights of stairs. It was very impressive how they were able to move up my furniture and all my boxes in under 2 hours. I am very appreciative of their help!

Mariam S

(5) 8/20/2022 Brooklyn

Great service!

Kelly R

(5) 8/19/2022 Long Island City

Did an excellent job navigating the elevator and tight turns while respecting my furniture. Really good group!

Katherine M

(5) 8/19/2022 Manhattan

Alex was here on time- worked so hard!! Job well done - we appreciate the help!!

Service Area

We handle moves within 10 miles of Manhattan, NY 10016.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee

Hours

Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min
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