PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,092 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,118 moves through HireAHelper

1,092 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

Manhattan, NY / Moving services within 10 miles

Booked on 4,118 moves through HireAHelper

1,092 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM


One of Manhattan's Favorite Moving Companies

A Note from HireAHelper

We love working with PROMOVE because they pride themselves in taking care of their Manhattan, NY neighbors. After several years moving in and around Manhattan we believe you'll love working with them too!

Relocation with PROMOVE

Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE.

4.9
1,092 reviews
92%
5%
1%
1%
0%

Katherine M

(2) 3/12/2021 Brooklyn

Our movers disagreed on their approach to loading and argued throughout the move. At one point, they got into a screaming match on our street, during which I heard the f-word repeatedly yelled from my second floor apartment. Our PODS driver intervened and said they were being unprofessional and needed to stop. This left me feeling concerned about how our belongings were being handled and I have no idea how they’ll come out when we retrieve them from storage. I’m not sure if this was the reason we had to pay for an additional 1.5 hours over on our reservation, since I booked the recommended timeframe.

Mover's response:
Arguing & cursing on a job is definitely unprofessional. Our apologies for the unpleasantness.
We don't get bad reviews often so it is taken very seriously and the issue will be addressed.
For service quality reasons at ProMove only 4 of our 12 active helpers pack trucks, the 4 of us are very good at it so your items will be fine. Our crews are efficient as a rule. We do not waste time. The job took longer because you had a large apartment and stairs, along with the crew loading a Pod which takes longer due to the truck height & lift gate. The packer requested specific items to fit in available spaces but kept getting other things so he regrettably, emphatically asked in stronger terms for the items. 2 stars seems harsh but my ears may not be as sensitive. Sorry again, we learn from it and we move on (get it? "move on" cause we're movers.... :-) I'm hilarious!)
- PROMOVE

Heather V

(4) 3/8/2021 Woodside

Workers were a bit late but were great when arrived. Recommend to company to cover the cost for workers to take an Uber to job instead of spotty public transit.

Mover's response:
Sorry for our crew's late arrival, this was due to complications on an earlier job mostly due to a customer grossly underestimating the size of her move and us not wanting to abandon her before her items were loaded. I sent an extra helper (at no additional cost of course) to try to make up as much time as we could. We try to be on time and we apologize for the late start. Getting across Manhattan in a cab etc. is often slower than the subway system but I maybe should have sprung for a car ride
- PROMOVE

Molly B

(5) 3/3/2021 Manhattan

We had a wonderful experience with our helpers. They were punctual, very hardworking, and took great care of our belongings! We were moving into a fourth floor walk-up and could not have done it without them. Highly recommended!

Jennifer M

(5) 2/27/2021 Brooklyn

I highly recommend Promove! They check in with you before, during and after the move. You feel very supported. The movers showed up on time and were fast and professional. They handled all my things with care and packed my pod in a smart way. They also did all this in the rain. Great company!

Jenique M

(5) 2/27/2021 Hoboken

Great job and did everything we asked. Friendly

Naomi K

(5) 2/20/2021 Manhattan

Our team, Eric and Rob, arrived early and finished packing our Uhaul for us half an hour early. They were extremely professional, FAST, and packed our truck very well - nothing got broken or damaged in transit. They made a pretty stressful move so much easier. We would highly recommend them to anyone who needs packing help.

J K

(5) 2/10/2021 Manhattan

Arrived early. The move was bigger than they expected, but kept working until the job was done and never complained.

Alyssa A

(5) 2/15/2021 Brooklyn

Wonder! Very fast and polite! Would hire again!

Jonathan W

(5) 2/12/2021 Manhattan

Really great experience. Received a call the morning of the move to confirm and then later on was told they'd be ready earlier if I was available. No waiting around, great communication, and really fast but careful and professional during the move. I needed help unloading a truck. Highly recommend.

Anthony N

(5) 2/5/2021 Manhattan

On time, efficient and swift. Great job!

Service Area

We handle moves within 10 miles of Manhattan, NY 10016.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee

Hours

Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min
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