Superior Service - A Local Plano Moving Company

(4.8 out of 5 / 1,192 reviews)

Plano, TX / Moving services within 25 miles

Booked on 4,272 moves through HireAHelper

1,192 Verified Customer Reviews

Open Today - 9:00 AM - 8:00 PM

14 years in business

Plano, TX / Moving services within 25 miles

Booked on 4,272 moves through HireAHelper

1,192 Verified Customer Reviews

Open Today - 9:00 AM - 8:00 PM

14 years in business


One of Plano's Favorite Moving Companies

A Note from HireAHelper

We love working with Superior Service because they pride themselves in taking care of their Plano, TX neighbors. After several years moving in and around Plano we believe you'll love working with them too!

Relocation with Superior Service

We have the know-how and drive to make your move a success! Whether you are loading or unloading, packing or simply moving things around, we aim to provide the safest, fastest, most affordable professional moving services in the industry. Thank you and we look forward to having you as one of our thousands of satisfied customers.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Plano area customers. Unedited, unfiltered reviews of Superior Service.

4.8
1,192 reviews
89%
5%
2%
3%
1%

Eric V

(5) 5/28/2023 Richardson

Very good experience. I would hire them again for my next move if I were moving to DFW. Very clear communication. They called me when they arrived and came prepared with their equipment. I just provided rope to strap things down and I already had ratchet straps for other things and they went ahead and used those too.

Very quick work and very respectful of our belongings. 12/10 would recommend to everyone for a move/load/unload.

I learned they like popsicles, so if you want to be extra nice you should get some for them :)

Mover's response:
Thank you for taking the time to review our work. We will continue to focus our efforts on providing efficient, safe and affordable services.
- Superior Service

Stephen S

(5) 5/28/2023 Dallas

They where fast professional and friendly. Would recommend to anyone!

Mover's response:
Thank you for allowing us the opportunity to earn your business!
- Superior Service

Andrew B

(1) 5/27/2023 Dallas

If 0 stars were an option, that would be their true rating. The guys showed up on time and were courteous, but that's it. If you care about your items at all, do not hire this company. If for whatever reason you do, plan to not let them out of your sight & supervise every thing they do. 1 of the 2 men who showed up, certainly did not want to be there. He was slow and very careless. The other man was faster, but also careless. They transported our dining room table without a furniture pad, rammed it into a metal pole down a ramp that was too small, which then caused the dolly to roll out from under it, slamming our table down on concrete. Our table is garbage now; we have damage to our dining room chairs; they were careless in how they packed our truck and several boxes (along with their contents) are also damaged. These guys caused damage worth 10x more than what they cost. Please do yourself a favor and just don't.

Mover's response:
The only damage caused on this job was a small scratch to a table. We asked the customer to not help and they did anyways. We understand that everyone thinks they can do better but we are profesional movers with over 56 years of combined experience. The best thing to do is allow us to do the job that you’ve hired us for.
60% of the time the homeowner decides to help carry something damages occur. You are paying us, so we can’t tell you no but we just don’t like those odds.
- Superior Service

Jonathan K

(5) 5/22/2023 Dallas

professional, and worth it!!

Mover's response:
Thanks Jonathan! We really do appreciate you taking the time to fill out the review. Please let us know if we could be of further help.
- Superior Service

Tara U

(5) 5/24/2023 Frisco

They were awesome, I am complete happy with the service I received and will recommend them to anyone I know needing help with a move.

Mover's response:
It was a pleasure working with you.
Thank you.
- Superior Service

Michael H

(5) 5/20/2023 Dallas

Rafael and his partner were Westmeath. They were on time, vary fast, broke nothing even taking a mattress and wardrobe up a spiral staircase to the second floor. I would hie them again in a heartbeat.

Mover's response:
Thank you! We look forward to working with you again.
- Superior Service

Matthew F

(5) 5/16/2023 The Colony

Great to work with.

Mover's response:
Thank you!
- Superior Service

Brittany R

(1) 5/3/2023 Frisco

Time was wasted because they supposedly got lost multiple times. The items were not stored into our moving pod in an orderly fashion. Boxes labeled fragile were placed underneath other heavy bags. I caught them dragging my expensive mattress on the floor down the hallway, not using a dolly. The plastic was removed from our expensive couch, they then placed things on top of the couch without covering it back up. Left our things unmonitored, in the hallways and elevators of my apt complex. Anyone could have come and taken our things, while left unattended. Upon unloading our pod in our new location the tv stand was missing a leg, it had been broken off. We looked for the leg and eventually found it inside the Tv stand, meaning they knew they had broken it and placed the leg inside of it. I was not pleased with this service!

David H

(5) 5/15/2023 Mckinney

These guys were great! Did a great job...very careful with our things..up and down the stairs with heavy antique bedroom set. Highly recommend the Rafael Prado crew we got.

Mover's response:
Thank you!
- Superior Service

Andrew D

(5) 5/15/2023 Dallas

Very hard workers. Arrived on time with a phone call 20 minutes before to let me know when they'll be arriving. Worked the whole time, packed my van very well. Very professional and courteous. Would work with these guys again.

Mover's response:
Thank you. We will continue to focus our efforts on providing the top quality services that has become expected of us.
- Superior Service

Service Area

We handle moves within 25 miles of Plano, TX 75075.

Get To Know Us

What can a customer expect after booking with you?

You will receive a call from us to verify all the information on the work order, and go over any questions that you may have.

What can a customer expect on moving day if they hire you?

A call when a crew is in route to your location. Once on-site we will do a quick walk-thru with you and get right to work.

How should a customer prepare for moving day?

Remove all the contents from any furniture that is being moved. If you have pets be sure to have a designate place where they can be kept during the move. If your moving date is draw to a close and you are have not fully packed you can always call us and we can have an experienced packer there the day before the move to help you be ready.

What types of moves have you handled?

We have moved everything from retail stores, offices and homes to fountains, music and sports equipment. We've also moved weddings, animals, college dorms, pods, pack rats, u-boxes, containers and a wide range of small trailers to big trucks. There nothing we have not seen before so if you have a doubt about an unorthodox situation don't hesitate to call us so we can offer a quick solution.

What's your favorite part about being a mover?

Being able to ease your worries about one of life's most stressful situations.

What training do you provide your crew members?

All of our crew member have at least 6 years of full-time moving experience, so you have a team of experienced, dedicated, moving professionals at your disposal for all your moving needs.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
We will always provide a furniture dolly free of charge., (always included, no fee)
Hand tools for assembly:
We will bring a genereal set of tools needed for assembly and disassembly., (always included, no fee)
Hand truck:
We will always provide a hand truck free of charge., (always included, no fee)
Plastic wrap:
We provide a small roll of plastic wrap at no charge. If more is needed a large roll is $20.00, (upon request, no fee)
Rope:
$10.00/ea.

Hours

Sunday: 10:00 AM - 8:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$109/hr
for 2 movers after 2 hr min
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