Carlton’s Moving Company - A Local Richmond Moving Company

(4.7 out of 5 / 70 reviews)

Richmond, VA / Moving services within 65 miles

Booked on 426 moves through HireAHelper

70 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

8 years in business

Richmond, VA / Moving services within 65 miles

Booked on 426 moves through HireAHelper

70 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

8 years in business


One of Richmond's Favorite Moving Companies

A Note from HireAHelper

We love working with Carlton’s Moving Company because they pride themselves in taking care of their Richmond, VA neighbors. After several years moving in and around Richmond we believe you'll love working with them too!

Relocation with Carlton’s Moving Company

Carlton’s Moving Company is a strong, energized, and upbeat moving company with experienced young and veteran moving men. We go the extra mile to get the job done. Showing up on time, calling to confirm with Customers, and making sure Customer satisfaction is our number one priority. We're available 24/7 including and holidays. I am personally on every job, making sure you get professional top-notch service. My crews are well-trained and background checked.

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Credentials

Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Evolution Insurance Brokers, LLC.
Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Richmond area customers. Unedited, unfiltered reviews of Carlton’s Moving Company.

4.7
70 reviews
87%
4%
4%
3%
1%

Chad J

(5) 11/18/2023 Arlington

Called ahead of time. Very courteous. Worked hard and finished the job in half the time. Five stars!

Andrew W

(2) 6/20/2023 Occoquan

Carltons crew is a well meaning company and want to do a good job, but they were not satisfactory with my move, resulting in my items not receiving the attention they needed which ultimately led to many things being broken. I intend to file a claim. They didn’t treat my household goods as if they were theirs, which is my expectation for a packing/moving company. Some items were packed with care, others were not. Seemed to have different experience levels and attention to detail within the crew. I have photos depicting items just thrown in boxes, resulting in smashed glass. For instance, our heavy kitchen aid mixer was packed in the same box as fragile wine glasses from our wedding, resulting in many getting broken. This was poor decision making. Additionally, communication was an issue. I had instructed certain times (pictures and frames) to be wrapped in bubble wrap and left an example of how I wanted the frames to be wrapped, but they were left unwrapped and loaded, resulting in scratches/chips. Similarly, I asked for our couches and chairs to be bubble wrapped but they were not, resulting in scuffs and stains from other objects rubbing against them. It was clear that proper care was not given to our keepsakes and belongings, and am very disappointed with the lack of quality and poor attention to detail. I unfortunately will not be using this company again, and advise heavily supervising/ managing this crew. I liked them personally and had no issues in that regard, they just didn’t live up to expectations in the professional aspect, which is what I was paying then for.

Shiolaunda B

(1) 4/10/2023 Brunswick

??I am very dissatisfied with this company. I hired them to load and unload furniture at my current home. The job was to load the furniture into a U-Haul and unload the U-haul at my storage unit. They showed up with four individuals. With four movers, the job should have gotten completed. They loaded the items on the truck and left me with an entire truck to figure out how to get it unloaded because they had another job to get to. During the move, one of the workers ended up leaving, and we were left with an older gentleman and a young lady that obviously couldn't handle the load. If this company were professional movers, they would have sent someone from their team to assess the move? to ensure they had enough time to load and unload. This did not happen. I knew I should have gone with a bigger company with a replicable name.

But the nightmare doesn't stop there. After I moved into my current property, we started to unpack boxes and put our furniture back together. We noticed that the movers took the legs off our furniture and removed the screws taped to furniture pieces. We cannot find bedroom brackets, chair brackets,? chair legs, etc. This costs us additional money because we have to contact the manufacturer to send us additional screws and parts we cannot find. I dealt with several moving companies before this company. Carlton's moving is a freaking joke?!!? I advise anyone not to use this company.

Also, ?Hire a Helper needs to remove them from their list of movers. That won't happen, but please be aware when dealing with this company.

Diana M

(5) 6/21/2023 Catonsville

They were great. IT'S THE FIRST TIME EVER USING A COMANY SUCH AS THIS. I WILL BE USING THE SERVICE AGAIN IN 6 months.

Great work
Thanks

Carolyn B

(5) 6/19/2023 White Plains

Carlton and crew came in ready to work and assured me every step of the way that my items would fit and they did indeed fit! These guys are very experienced at packing a POD. Not only were they determined to get the job done in the amount of time scheduled, they were courteous and respectful of my house and the items they were responsible for packing. Carlton and crew was a joy to work with and I wish I could take them with me (out of state) to offload my items. You will not be disappointed in hiring Carlton for your job!

Gwendolyn L

(5) 6/2/2023 La Plata

Carlton's Moving did an Amazing job!! They were prompt,polite and worked very hard. I would recommend them to everyone

Stacie R

(5) 5/23/2023 Crofton

They did a great job and were very friendly.

David F

(5) 5/28/2023 Hyattsville

One of the best moving experiences I’ve had. They were wonderful to work with, friendly, professional, and incredibly careful with our furniture.

Mover's response:
In Jesus Name ! We try and highly appreciate your comments !
- Carlton’s Moving Company

Tom M

(5) 5/10/2023 Millersville

Great team were able to move all items into the Pod I had in my driveway. My extra large desk was moved with care. I will request them to move the items back into the house when my remodel is complete.

Nelson T

(5) 5/2/2023 Curtis Bay

Very fast and efficient.

Mover's response:
Thank You In Jesus Name we highly Appreciate it !
- Carlton’s Moving Company

Service Area

We handle moves within 65 miles of Greenbelt, MD 20770.

Get To Know Us

What can a customer expect after booking with you?

On time commitment, professionalism, honest hard work done right.

What can a customer expect on moving day if they hire you?

A call to alert Customer we're on the way. Making sure we carry all the supplies they will need on the job. Discussing expectations and details about the job.

How should a customer prepare for moving day?

Have everything packed and sealed. Dresser drawers out of dresser (if not, we will shrink wrap each drawer). Update movers on everything in House/Apt/Condo before moving.

What types of moves have you handled?

Long distance (100 miles) loading trucks, unloading,. Loading, packing; driving large diesel trucks to Pennsylvania for moving jobs, up mountains. Load/Unload antique furniture, heavy woods, lifting items up curved stairwells, moving safes that weigh over 900 lbs.

What's your favorite part about being a mover?

The appreciation from Customer that we did a great job.

What training do you provide your crew members?

200 pound Armoire hold for 10 mins walk 20 mins back and forth to see how long they can hold and how far they can go and to train their mind for heavier items in the future. Lifting weighs after work. Teaching younger movers how to pack a POD, Truck.

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
always included, no fee
Rope:
always included, no fee

Hours

Sunday: 6:00 AM - 10:00 AM
Monday: 8:00 AM - 7:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 7:00 PM
Hourly Price
$148/hr
for 2 movers after 2 hr min
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