No problem using Budget

Rental process easy. They emailed a form about financial liability ahead of time and that was great so that I could take time to address it and understand my options. AARP discount was great.

These guys are great!!! No problems...Would use them again and DO recommend!!

Three problems. First, we had reserved a 16 foot truck, and were told at the last minute they only had a 12 foot truck available. Second problem: We ended up being charged a different rate than the rate quoted on the phone. As a result, we ended up paying $116 for our one day rental, compared to the reservation rate of $71. Third, we were overcharged for gasoline. We were told the truck was topped off when we picked it up. Our move only entailed 11 miles, yet when we filled it up, it took over 3 gallons to fill it up.

The truck was clean and available on time. We kept it a second day. The only problem we had was the company said we scraped and dented the side. The scrape was pointed out to the employee at the company before we signed the truck out. They then said they would let it go, unless they got a complaint about the truck. Won't rent from this company again.

Truck and trailer handled well. Good service and both the pick up and drop off locations.

The Budget truck rental site in St. Augustine was closed when I tried to return the truck at 6PM on a Saturday. The person I had talked with on the phone stated we could leave the truck and put the keys/paperwork in their "drop box". There was no drop box, only a mail slot which specifically said "No Keys". Very poor knowledge and commnication on their part.

Got the truck I wanted when I needed it. No problems at all.

I rented truck from Fla

I always use Budget because their trucks are clean and well maintained. The online booking is quick and easy with no money due until you pick up the truck. They also have moving supplies (appliance dolly, furniture pads) that are reasonably priced. Another plus is the discounts that they offer for AARP members and one-way rentals.

Rented 24' truck for move but could have used a 20' instead but don't think Budget location I used had 20' trucks. Used a 20% off coupon.

No big problems, but they did not open on time, did not have the hand truck I requested, and the truck had obviously not been cleaned in some time.

we could not fuel and traffic was bad. I am not sure what that will cost.

The best. Steve and Drew were great. One important point is that they made our move go very smooth. We are a family of five and their service helped us to walk into our new home with less stress. I recommend these guys to any one single person or family who is looking for professional movers, polite, and respectful. They took their time to place each item the right way inside the truck and make sure they went inside the right place as well as assembling for required items which were able to provide that service quickly. We closed on a home the day before the move and they were understandable regarding our needs to move our stuff in one afternoon to clear the old apartment. If you have specific needs, they will assist you and work with you. Big family, small family, or single people, these are the movers to go for....... Thank you guys for your assistance and customer service (from a family of five, Jose's family)

We had no issues with our truck rental. We have used budget before and will again if needed. Truck rode smoothly. It was clean. Easy for pick-up and drop off.

Everything was good.

I drove a budget rental truck. I felt liberated.

I had to drive farther out to pickup the truck.

truck was ready for pick up and easily returned

Professional. Fast. Efficient. I highly recommend these guys! I had a crew of 4 and they did great work!

They gave me a beat up truck even though there were three practically new ones. Then they tried to charge me for not filling the tank even though it was up to the neck.

Budget did not have truck reserved a month early available. Customer service was extremely poor - getting someone who spoke English was even harder.

Truck needed swept out but was in good shape.

Excellent truck. We had no problems with the company, and will definitely order their truck again for our next move.

good costumer services.

The office where we picked up the truck were very friendly and helpful and had our truck ready to go when we arrived. He was very thorough with instructions about operating the vehicle. The truck and moving pads we rented were clean. The staff we dropped our truck off at were also very friendly and quickly checked our to truck. I would use Budget Rental again.

Very good. Made sure I had a truck on time and insurance and full tank of gas and good tires.

The car dolly was approved for my car online. The rep, also verified in person it would work. Upon driving my car on the dolly, my bumper was almost torn off. I have a claim pending. In the defense of the rental place, they did work ot to get an auto transport ready, as I was leaving that night.

Very nice person set me up on the front end. These trucks are not for the faint of heart. Also they are gas guzzlers. However, it all went well. The drop off was a bit problematic due to the location, times open, and such, but so far (I have not gotten a final bill) it seems ok. Budget was a much lower cost than UHaul and having just done a UHaul trip last year, I could see no reason to choose paying more.

Great vehicle. Comfortable and spacious

Great vehicle. Comfortable and spacious

Great experience and would use them again!

They should clean up their listings on the internet and in their system. I was given two locations which I drove to that were no longer in business. Customer service was inept. Providing misinformation and kept me waiting forever. I have never had a problem finding a UHaul location to take a truck back to.

Ended up choosing this truck because of the lowest price.

I rented a truck from budget which turned out wasn't conveniently located. When I turned up for the 16ft truck I'd ordered blankets but they said they don't have and never have them. The attitude at the desk was not customer friendly. I should have used U-Haul like I did the last time. The truck was tired, gutless with plenty of dings all over.

Truck was great, Service was a little lacksdasical, but polite and helpful.

I scheduled a 20-24 footer, but when I went to pick up the truck they did not have it, which was not that much of an issue, but they didn't call so I could make other arrangements. I ended up coming back for a second truck.

Rented two 24 ft trucks in excellent condition and easy process.about

They were friendly, professional, and affordable.

The 16' rental truck worked well for the size and distance of my move. Unfortunately, the truck was not in great shape and was difficult to drive on the highways. It had a good heater and working radio. Customer service during pickup was aloof, and upon drop off was acceptable. I chose Budget due to a discount code. I would use them again, but I would check the condition of the truck prior to paying/signing.

Budget went beyond the call of duty. Thank you Eric.

Asked for a 12 foot truck 10 days prior to a move, confirmed the move 3 days prior to a move, was informed that a 12 footer was not available, but would get a 16 footer for no additional charge. The 16 footer worked, but a bearing was defective, resulting in a disquieting thumping on the road. Also, the transmission was 'soft', and I was pleased to have returned the truck while still moving.

The truck was in great shape. The service was very good as well.

Budget truck rental in Colmar was excellent for a local move. The online booking was easy and exact. It was also the cheapest. The other company's who rent trucks were pricey and their available trucks were questionable for the day of my move. Budget is the only way to go.

Truck was available as promised

Had an issue with first truck but they got me another and gave me a price break.

Good except I resent being asked to sign document with out verifying that what I was signing was correct.

Truck was reliable and had no issues picking up or dropping off. Cab was comfortable and drive was easy. Would recommend again.