My truck was ready and the person I dealt with was very professional. I am happy I chose Budget.

They did not tell us to put Diesel Exhause Fluid. They told us not to worry about it. If we had known to put it in, then the check engine ligtht would not have come on in the mountains of Utah on our way to Idaho.

Excellent service! I would definitely use them again.

The truck was a bit dirty inside, but the customer service I received was excellent and the truck met all of my needs. For the price, you really can't beat it!

The guy who ran the Budget rental office was a little unfriendly in the morning but he was efficient and the truck worked out well.

No problems with the truck.

Truck was old and hard to drive

truck was fine, but not great

I called the local Budget location the morning of my move to see if I could pick up the reserved truck a little early and was told the truck was out of service. The local Budget couldn't do anything about it so I called corporate and they found me another truck 50 miles away.

Easy to pick up and return. The truck was packed to its limit and easily made the trip from NM to LA.

truck was an older model and had small wheels. the right side mirror required manual adjustment and was almost useless. the truck had to be put in a low gear on hills and was quite problematic on long climbs. I chose this company based on cost

The truck was old, but serviceable. Silly closing hours for a business that caters to people moving. Who is done by 3pm on a Saturday? We were doing an in town move of storage for my dad, not a living quarters.

Truck was fine. Smelled horribly like smoke and check engine light was one, but it was ready as scheduled and otherwise as expected.

I rented a 17 foot truck and had plenty of room for my things. I was pleasantly surprised on how good the truck was on gas.

the truck was low on power brakes was weak and it had a shake in the truck the driver side door didn't shut all the way and would rattle

it was fair, the truck was a gas guzzler and needed new windshield wipers. it was also very har to get in and out of the truck.

The size of the truck was more than enough space to meet our needs. The truck condition was dirty and we wiped the inside out. The customer service was good. We chose Budget for their prices and discount with AARP. We would use them again in the future

Overall good experience, cheapest option I could find

I would use Budget again. Very affordable.

Top right corner had been repaired but still leaked and ruined some of our family pictures.

rented a 26' truck for a one way rental. the first truck had a metal piece in the tire so we did not take it but the second truck was fine except for some cosmetic damage. The drop off at the destination point was painless and easy.

The truck leaked in the right upper corner although it had been fixed and damaged some of our pictures.

The truck I rented was just the right size--was in good condition. The customer service was excellent for both pick up and drop off. I chose this company because it was the most economical and if necessary, I would use them again.

THANK GOD for Debbie at the Platte City Storage and Rental... She was able to sort through a huge mess and get my move back on track!

Newer 26' bobtail no issues and p/u location agents were helpful.

Good, reliable truck made the trip easy and relaxed.

Good customer service. Truck did the job. No hassle. No worries..

The 24’ moving truck I rented from Budget was exactly the right size for my household move. I planned on making two, 4-mile trips between houses and the actual volume was about what I had estimated for a 3 bedroom house. The truck was in good condition despite the long gouge the previous renter had made along the passenger side of the truck, but the damage was well documented by Budget before I took possession. The main reason I chose Budget was because they rented trucks (non-commercial) that had lift gates. I was most surprised and happy to see that the vehicle also had an operational ramp that saved me hours of moving time because I only used the lift gate for my heavy items. The second reason I used this particular location was because of the proximity to my houses; only about 10 miles round-trip. I especially liked the thorough operational walkthrough that Budget gave me when I picked up the truck. They even went so far as to direct me to the nearest gas station that sold the special diesel fuel I would need upon return of the vehicle. The only problem encountered during pick-up and drop-off was the extremely long wait time for their antiquated computer system to locate and print out the contract and receipt, but I enjoyed talking with the employees while I waited for the computer to respond. Overall, I felt that Budget provided an excellent service and product and I would definitely use them again as well as recommend them to anyone who needs a moving truck!

The address and phone number on their web site was incorrect. I had to call the main number to find them. Then they didn't have the size truck that I RESERVED. The battery died causing us an hour delay, which I had to pay the moving labor for. Why don't you have a dedicated battery for the lift, or at least tell customers to start the truck once in a while to keep up the charge? When I returned the truck, the gas station attendant insisted I find parking on the street.

truck was available and ready, drop off was so easy and quick

It was fine. Would have preferred an air ride truck though.

Great job by everyone.

It was the best price out there!

They had the truck when I arrived. They received it when I returned it. All charges were as expected. I got a good AARP discount. I was able to drop the truck in Reno (from my Lake Tahoe end location - not too far. Better than driving it back to the Bay Area!

Budget Rental in Arlington, VA (10th Street) has miserable employees and terrible trucks, but cheap and local.

No one was at the return center at Big Apple Truck Rental. We were there at 11:30 and no one answered the phone and the office was locked up.

I would recommend price was good.

Their hours weren't that great. It took over 30 minutes to get the vehicle. The vehicles breaks were constantly making noises.

Equipment was in good shape. One thing I would grade them down on, they advertise one price on-line, but when you get there to rent there are a whole bunch of add on's which makes them not so competitive. I think the price of a dolly add on was way out of line. Cost online quoted $60.31, by the time they finished, the cost was $155.00 So, very misleading. Also dolly was 17.95 which should be around $10.00. So, beware, what they tell you online is not the real cost! Moved approx. 15 miles

Truck was ready and in good working order. Only paid $39. for the day plus $.60 per miles for the largest truck available. Location was only about 2 miles from my home....very convenient. Attendant at location was very professional and courteous. Would certainly use them again.

No problems. Cheaper than the other companies I saw. Had to wait a little while when picking the truck up but it was also a Sunday afternoon so I was just glad they were open at all (most locations were not).

opportunistic. they take advantage of Student moving weeks and mark up their rental by 40%.

Excellent service and very accommodating. No equipment issues.

Budget is a really good Company to deal with any of your moving needs and the trucks are kept mechanically maintained and clean. We highly recommend them for your moving needs. Their prices are fair and reasonable. They also take discounts from different companies.

Truck hadn't been cleaned but not bad. They didn't provide the moving blankets I asked for. All else was ok

very friendly , truck in good condition, will use them again

it is a truck rental

will review once finished if option is available