UCALL&IHAUL Moving Services - A Local Atlanta Moving Company
Atlanta, GA / Moving services within 25 miles
Booked on 1,729 moves through HireAHelper
Open Today - 10:00 AM - 9:00 PM
18 years in business
Atlanta, GA / Moving services within 25 miles
Booked on 1,729 moves through HireAHelper
Open Today - 10:00 AM - 9:00 PM
18 years in business
One of Atlanta's Favorite Moving Companies
A Note from HireAHelper
We love working with UCALL&IHAUL Moving Services because they pride themselves in taking care of their Atlanta, GA neighbors. After several years moving in and around Atlanta we believe you'll love working with them too!
Relocation with UCALL&IHAUL Moving Services
UCALL&IHAUL is a company with more than 17 years of residential moving experience and thousands of reviews on the web that are 95% positive. It is our policy to treat your items as our very own, delicately and we're A+ rated and accredited with the Better Business Bureau online. We strive to provide stress free, professional and fun moves at affordable prices. Choose our excellence and allow us to serve your moving needs.
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
Moving Reviews
Real Atlanta area customers. Unedited, unfiltered reviews of UCALL&IHAUL Moving Services.
Cheryl P
Two wonderful young men! They arrived on time. They were friendly and courteous. They were cooperative, helpful and worked very hard and efficiently! the service was better than excellent! They made a misetable job (unpacking my storage POD) an unexpectedly almost a breeze! I can't praise them enough! Truly a job well done and it is the best $ I ever spent! And very reasonable price! Thank you, thank you, thank you!!!!!!
Daniel P
The original crew did not show. The second crew showed approximately 2 hours after the original start time. They were nice and spoke in a professional manner. In my opinion, however, they were exhausted from their prior move and required assistance. Overall, I was horribly disappointed and rated them at "poor".
Lisa K
we enjoyed the good, positive spirit the men brought to the job. they were willing to do whatever we asked. we certainly would call them again.
Gina S
The guys cmae in and moved some for me, and I was really thankful for the two movers.
Patricia G
They were here early.
They were ready to work.
They worked very hard. We could not have done the job without the two mens help.
The guys did a great job handling our household items. My husband let them stack and load in the truck. This is very unusual because he usually does all the loading.
The guys were great I would use them again. I will recommend this group to everyone.
Donna W
Prompt, professional,hard working,respectful and appreciated my business. Highly Recommended.
Julie R
They were on time, moved items quickly and safely.
I will use again.
Henry L
I hired a crew of 4 guys for 2 hours. I had a 26 foot(biggest size) truck from UHaul. I was dissapointed in the service because I felt that 4 guys should have been able to unload the truck easily within 2 hours. It was hot that day, and they took many breaks. 3 years ago, I made a similar move with the same size truck and I had 2 guys clear it in about 2 hours. They even helped with the setup of the furniture. The UCALL & IHAUL team did not really help with the setup, and I had to do alot of rearranging in the rooms after they left.
Christina B
Made arrangements to meet at a particular time. Called the day before to verify the time and was met with a "Yes, of course well be there on time". They ended up coming five hours late, which would have been fine, but instead of just saying upfront they'd be five hours late we were consistantly met with a "We'll be there in 30 minutes" leaving us stranded at the house. Tons of excuses were thrown at us... but basically they overbooked and didn't have enough people. The job they did was okay, everything was unpacked really fast.... did end up losing a knob on my dressor drawer, but things happen.
They did the job, but I can see where there services need much improvement.
FYI for ANYONE on HireAHelper that hires a service at a particular time.... for every hour that service is late you get 5% knocked off the price! But you HAVE TO CALL HireAHelper THE DAY OF to tell them your service started late by _ hours and took _ hours to complete the work. If you only want to pay for 2 hours of work, make SURE you tell HireAHelper that you told everyone they were done after 2 hours.... if not they will continue to charge you.
Not too happy with HireAHelpers response to my issue either. They called UCall&IHaul and recieved the voicemail, but never followed up again. ... also took three calls, and the company being 3 hours late to find out about the 5%/hr reduction in price.
Art D
I must admit I was extremely disappointed with UCall. I was originally assigned another company with a good reputation. At the last minute, they were not available and I was assigned UCall. I would have appreciated a courtesy call to confirm the day before which I never got. My biggest concern was that I had an L-shaped desk with a hutch I got at Office Furniture Expo made by IFI that had to be meticulously assembled and was extremely heavy. I wanted to make sure the folks I was assigned had expertise in disassembling and reassembling same.
According to the Hire a Helper contract the movers were to show between 8 and 9 on Saturday. They were an hour late starting. The two gentlemen who showed up had good intentions but appeared somewhat lacking in experience. They told me they had been with the company only two weeks.
Although they made a valiant effort and worked hard, taking the furniture apart and moving it from Tucker to Norcross proved to be extremely difficult for them. What should have been a three or four hour job turned into eight! They did not even get out of Tucker until almost 2.
In the middle of all this I had a conversation with Rick the CEO and he said that since by using his men for more hours than planned I was cutting into another job I had to pay overtime of $80 per hour. There may be some fine print somewhere that says $80 but I would have really liked to have that communicated to me. No contract was signed, no pre-job phone conversation with the company was had before the job started. I can promise you that had I known that I would have never booked the job. I feel somewhat cheated.
Worst thing is, after two hours of attempting to put the furniture together, the two movers were not able to get the furniture together and it was still uncompleted. After 7 hours, I finally told the crew I would have to let them go and got a friend who is more knowledgeable in dealing with this type of furniture to fix it the following Monday, which he did with relatively little effort.
My question to Hire A Helper is: why did they tell me there were people competent to dismantle and reassemble office furniture if they weren't?
Today I received an email that the total overtime of 4 hours will cost me a total of $320. This is for a job that was half done.
Also, the hour delay cost ME extra time and expense in what has been a very frustrating move. As a minimum it would have been nice to get credited the hour of my time I lost waiting for people to show up.
Again, I do not fault the movers as much as I fault management-both with Hire a Helper and UHaul Ihaul. I was informed by Hire a Helper that there would be no problem getting workers who knew exactly how to move put-together office furniture like I had.
Bottom line: you have a seriously frustrated customer! In the future I think I will bypass the "fly by night" organizations and just go with a professional moving company. Because my time is valuable...and I just wasted a ton of it on Saturday 8/13/11.
As soon as the amount posts to American Express, I have already notified them of my intention of putting the charges into dispute.
Service Area
We handle moves within 25 miles of Atlanta, GA 30360.
Get To Know Us
What can a customer expect after booking with you?
They expect the initial phone call in timely manner to discuss the details of their move, time of arrival and what services we provide.
What can a customer expect on moving day if they hire you?
We show up on time, introduce ourselves, do the complimentary walk through in order to get familiar with their residence and determine what items are going on a load and where items go on an unload.
How should a customer prepare for moving day?
The best moves are a wonderful collaboration our moving skills, basic tools, and the customer provide equipment and protective materials such as moving blankets, stretch wrap, bubble wrap and mattress bags.
What types of moves have you handled?
We've been in business for more than 13 years over which time we've done local, long distance, and office moves. The majority of the moves have been local residential moves which is our core business.
What's your favorite part about being a mover?
I was in the mortgage industry for almost 20 years when I started this company as a way to give my customers quality moves at an affordable price. I really enjoy walking into a home on a load job and their items are everywhere and in every room and watching the customer's face light up when we successfully empty the home into their moving truck safely and securely.
What training do you provide your crew members?
Each mover receives thorough class room policy and procedure training before they ever go out on a moving job. Then they get on going on the job practical training with regular assessments of their progress.
UCALL&IHAUL Moving Services Moving Photos
Local Mover Policies
Same Day Moves
We don't accept same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | (not available) |
| Monday: | 12:00 PM - 9:00 PM |
| Tuesday: | 10:00 AM - 10:00 PM |
| Wednesday: | 10:00 AM - 10:00 PM |
| Thursday: | 10:00 AM - 10:00 PM |
| Friday: | 10:00 AM - 5:00 PM |
| Saturday: | 10:00 AM - 9:00 PM |