Ultimatemoversllc - A Local Lakewood Moving Company

(4.4 out of 5 / 81 reviews)

Lakewood, WA / Moving services within 81 miles

Booked on 544 moves through HireAHelper

81 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

11 years in business

Lakewood, WA / Moving services within 81 miles

Booked on 544 moves through HireAHelper

81 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

11 years in business


One of Lakewood's Favorite Moving Companies

A Note from HireAHelper

We love working with Ultimatemoversllc because they pride themselves in taking care of their Lakewood, WA neighbors. After several years moving in and around Lakewood we believe you'll love working with them too!

Relocation with Ultimatemoversllc

Ultimate movers llc is a reputable moving company based in Lakewood Washington state . We have been in business for 7 years providing residential and offices moving services . This entails loading ,unloading ,packing ,unpacking,driving services .We a team comprised of 6 professional movers ,3 trucks of different sizes . We are bonded ,insured ,licensed by the state of Washington . Affordable ,reliable ,flexible ..

Credentials

Licensed Business:
License Number
604306365
Issuing City
LAKEWOOD
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
indemnity
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
EMPLOYMENT SECURITY DEPARTMENT
MC/State License:
MC #
12789
DOT #
3122917
State Lic/Cert Name
THG068277
State Lic/Cert Number
THG068277

Moving Reviews

Real Lakewood area customers. Unedited, unfiltered reviews of Ultimatemoversllc.

4.4
81 reviews
67%
17%
4%
10%
2%

Nick K

(4) 7/27/2022 Tacoma

Zero complaints about this Ultimate Movers. They were prompt and did a good job. However, HireAHelper told me that I must hire 3 people for a minimum of 3 hours for this job, and both Moses and the team of movers told me that I only needed 2 movers for 2 hours for this job. Ultimate Movers gets a good score, but HireAHelper gets a big, fat, red F.

Call the company directly and avoid HireAHelper.

Barbara T

(5) 8/2/2022 Lacey

Great guys helpful kind respectful for your stuff wonderful

Bunnie L

(3) 7/30/2022 Seattle

This would be a great company to work with if you can be very flexible on your timeline.
TL;dr: I talked to them multiple times and did everything I could to confirm beforehand, and they still double booked themselves and disregarded our agreed upon time.
Also, they aren’t willing to take anything ‘small’, including disassembled furniture pieces or a glass tabletop, and they aren’t willing to help pack or unpack anything. You need to put everything into boxes to assure it will get moved if you want to use this company.

Full story:
I booked them less than a week out, for 2 men and a truck for 4 hours. HireAHelper said they had this time available. About 10 minutes after I placed my order, I got a call from the point of contact Moses and here’s how that conversation went:
‘hey so we got your request, but do you HAVE to move this weekend?’
Me: ‘yes, I could do either Friday or Saturday, but I have to be out of my unit by Sunday night, so it has to be this weekend. Can you guys do that?’
‘Uhhh… there might be a timing issue. Let me look into it and give you a call back in 10 minutes.’
‘Yeah of course! No problem and thank you!’
Then he never failed me back. The next morning I get an automated email from hire a helper saying ‘congratulations! Your offer has been accepted and confirmed!’ And it had the time slot I asked for: noon to 4 pm on Friday. And im thinking, that might be bad. I should check in. So I call him back to ask.

This call, at like 2pm, he sounds annoyed that im calling him.
‘Hey! This is Bunnie again. I wanted to check in about the move this weekend. Is that gonna work for you?’
‘What? Yeah! Didn’t you see the email? I confirmed it!’
‘Oh! Yes. I did. But you said there might be a timing issue so I wanted to check in. Is noon to 4 gonna be okay?’
‘Yeah. I sent you the email. I confirmed it.’
‘Well, yeah, but you told me there might be an issue and said you’d call me back in 10 minutes and then never called me back. I wanted to make sure.’
‘Oh yeah yeah. No problems. It’s fine.’
‘Oh! Ok perfect! So in that case, did you need any more information from me about the move?’
‘No no no we got it.’
‘Oh! Ok. Well? Uh great! I’ll see you Friday at noon!’

Then comes Friday: 9:45am I get a call from a different number, clearly one of the two movers, two different people: ‘hey! Good morning. We’re on our way. We’ll be there in 20 minutes.’
‘What?? Are you sure you’re calling the right job? I don’t have you guys booked til noon!’
Some back and forth, we confirm it is me he was looking for, and that he was expecting to start at 10. I tell him I can’t start earlier; I’m picking up my keys and signing paperwork at 10. I only gave myself enough drive time to make sure I’d be back to the old place by noon. He’s asking ‘are you sure you can’t start earlier? Wr have another job at 3!’
So I told him I’d hurry and do my best, and call him to give him an eta. But we were only able to get them started at 11:40. He says ‘ok, thanks, my boss does stuff like this a lot’.

Then after all that, the job ended up taking 5 hours, and traffic was super bad, extending the drive time from 15 min to 45. I felt awful for keeping them even later unloading the truck at the new place, but there was nothing we could really do.

They also let us know after arrival that they aren’t allowed to help pack or unpack, and they won’t take any ‘small items’ on the truck for fear of damage. But ‘small items’ included bundles of disassembled furniture parts and a glass tabletop. So I had to make additional arrangements to get those moved later. Worth note if you’re wanting the movers to get EVERYTHING, because in my case they wouldn’t. You’ll have to put everything into boxes, including furniture parts, if you want them moved.

The two movers who actually did all the work did a great job, nothing was damaged and they were incredibly hard working and efficient.

There was also a mistake where they forgot to give back my keys, but they were very accommodating in bringing them back for me within 48 hours, and I know it was an honest mistake. Luckily I had 2 sets so that wasn’t a huge problem.

Nathaniel H

(5) 7/23/2022 Olympia

Ali and Kevin were very helpful.

Dorian K

(4) 7/2/2022 Seattle

Moses did a great job with communication before and during the move including calling the day before to take an inventory and to confirm arrival time. His crew was 2 hrs late to the job (Moses did call them and had them contact me to update me on the delay) but once they were here they were polite, efficient and hard working. I will definitely be calling on Moses and his crew the next time I have a move. His communication and flexibility are much better than most moving companies. Definitely recommend him!

Gail R

(3) 6/16/2022 Olympia

Updated. This was the first time I used Hireahelper. The online booking process was easy. Moses at Ultimatemoversllc was very helpful when I needed to change dates, but may have later confused me with another customer because he did not provide blankets or tools for the move. Rodney and Kevin, the crew, were very hard working, professional and did not damage anything. The crew reported their delayed arrival at unloading site was due to vehicle problems and it left oil stains. Might use them again..

Kristel H

(2) 6/9/2022 Dupont

Two courteous movers showed up at our house and seemed to have no actual idea how to load a moving truck. They literally just piled everything up in the truck, at one point they took our queen mattress and threw it on top of the boxes in the truck. I had to ask repeatedly for them to cover furniture, and they put my wooden chest on top of a Rubbermaid container?!? We had 6 ratchet straps to secure stuff and they only used one when I specifically asked them to. Afterward, they told me it was 2.5 hours, when they had only been there for 1.25 hours. When I questioned them, they said it was for “travel time from Tacoma”. First of all, Tacoma is 15-20 minutes away, and secondly, the website says travel is included. We would not use these loaders again.

Joaor R

(5) 5/27/2022 Poulsbo

Great crew, very attentive & hard working. Strongly recommend.

Rebecca P

(5) 6/2/2022 Gig Harbor

Hard workers on a hot day. Handled everything in a good spirit and got the job done. Thank you!

Mover's response:
Thnks for the opportunity
- Ultimatemoversllc

Shawn E

(4) 5/23/2022 Seattle

The movers arrived right on time, were well prepared and very nice to talk with. They were quick and had helpful suggestions on how to prepare a couple of larger items for the move. Everything made it to the new place and nothing was broken in transit. A few pieces of furniture got some scratches in the move, but we were overall very happy with how the move and think they did a great job!

Service Area

We handle moves within 81 miles of 8310 84th Avenue SW, Lakewood, WA 98498.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
dollies,piano dollies ,stretch wrappers ., ($30.00/ea.)
Hand tools for assembly:
kit, ($30.00/ea.)
Hand truck:
dolies, ($35.00/ea.)
Plastic wrap:
$30.00/ea.
Rope:
piano ropes, ($40.00/ea.)

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Hourly Price
$300/hr
for 2 movers after 2 hr min
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