Superior Service - A Local Plano Moving Company

(4.8 out of 5 / 1,192 reviews)

Plano, TX / Moving services within 25 miles

Booked on 4,272 moves through HireAHelper

1,192 Verified Customer Reviews

Open Today - 9:00 AM - 8:00 PM

14 years in business

Plano, TX / Moving services within 25 miles

Booked on 4,272 moves through HireAHelper

1,192 Verified Customer Reviews

Open Today - 9:00 AM - 8:00 PM

14 years in business


One of Plano's Favorite Moving Companies

A Note from HireAHelper

We love working with Superior Service because they pride themselves in taking care of their Plano, TX neighbors. After several years moving in and around Plano we believe you'll love working with them too!

Relocation with Superior Service

We have the know-how and drive to make your move a success! Whether you are loading or unloading, packing or simply moving things around, we aim to provide the safest, fastest, most affordable professional moving services in the industry. Thank you and we look forward to having you as one of our thousands of satisfied customers.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Plano area customers. Unedited, unfiltered reviews of Superior Service.

4.8
1,192 reviews
89%
5%
2%
3%
1%

Jean F

(4) 5/13/2013 Dallas

Superior Service showed up on time and did the job I hired them for faster than originally scheduled. Will hire them again.

Mover's response:
Thank you for taking the time to review our performance. We really do appreciate your business and hope to hear from you again
- Superior Service

Virginia T

(5) 5/18/2013 Lewisville

It was more than obvious that the helpers knew how to move! They worked fast and took care with every item. I'm more than pleased with their work.

Mover's response:
We aim to provide the safest, fastest, most affordable moving services in the industry and would like to thank all of our wonderful customers for allowing us to continue to fulfill their moving needs.
- Superior Service

Michael R

(5) 5/11/2013 Plano

The guys showed up earlier than contracted, which was ok. They immediately started working and were prepared for our things to include our heavy items. They completed the work without any supervision and even stayed an additional hour to help with last minute items. I would highly recommend them!!

Mover's response:
We will continue to focus our efforts on providing top quality services. Thank you for allowing us the opportunity to earn your business.
- Superior Service

Viswanath A

(5) 5/5/2013 Plano

Had a very good experience with them. I did use their service for the second time as well.

Mover's response:
We absolutely love our repeat customers.
But even if we know that you are moving away and we may never see you again, we will do our absolute best to be remembered as the best movers that you've ever had. Thank you.
- Superior Service

Maryann S

(5) 5/6/2013 Dallas

Hired 2 helpers for 3 hours to load a PODS storage container with furniture, a zillion heavy boxes, etc. Arrival time was scheduled for between 11 am and 12 pm. At 12:30 I called to find out where they were. Apparently delayed because of car accident. Danny was apologetic, and unaware that his guys hadn't shown up. He immediately offered to come do the job himself, with another helper. They arrived as soon as they could (2 pm). Worked hard to fit everything in. Very courteous and careful, pleasant to be around. Efficient too -- got the container loaded in just over 2 hours. Despite the initial snafu, their kick-into-action response was appreciated, and they did an excellent job. Would recommend them/hire them again.

Mover's response:
Pardon us, as on this day the cards were against us. Rest assured that everyone on staff here at Superior is fully committed to our customers and will do whatever is necessary to meet your needs. Thank you for allowing us the opportunity to earn your business.
- Superior Service

Paige B

(5) 4/28/2013 Addison

Great job! They even came a bit early by my last minute request and worked their tails off loading our truck. We ended up with a smaller truck than we wanted due to a mix up with the rental, and they packed it as full (and neatly!) as possible. Thanks.

Mover's response:
We aim to provide the safest, fastest, most affordable moving services in the industry and would like to thank all of our wonderful customers for allowing us to continue to fulfill their moving needs.
- Superior Service

Steve E

(5) 5/4/2013 Dallas

Danny and Ricky called approximately 15 minutes before their on-time arrival. They were friendly, extremely helpful, and really hard workers. They moved some heavy items to a garage a little further from the apartment without complaint. They finished within their two hour window and helped clean up the POD. Two very polite guys with a solid work ethic. They are highly recommended.

Mover's response:
Thank you for taking the time to review our performance. We really do appreciate your business and hope to hear from you again.
- Superior Service

Emmanuel T

(2) 4/27/2013 Addison

Four days before the move, I rescheduled from afternoon to morning. When they did not show up, I called the owner, Danny. First he tried to say that my job was for the afternoon. Then he acknowledged that he "double-booked" me (I had a text to prove the time change). He agreed to send one more man for free. The crew did a good job. But at time of payment, he tried to count an additional hour (to make up for the free mover, maybe?). The lead mover sided with me so I did not end up paying extra. So, good movers, but poor management, borderline dishonest.

Mover's response:
Customer called to reschedule his move, our scheduling agent made the proper notes in our system but failed to change the actual service time. This has never happened before and we are making the necessary changes in our software to ensure that it never happens again. We did send 1 extra man free of charge for the first 3 hours. Customer was told that he would have to pay the regular 3 men rate for every hour after the 4th. NOTHING DISHONEST ABOUT THAT. We apologize for our tardiness. Thank you
- Superior Service

Scott C

(5) 4/26/2013 Dallas

On time and conscientious work.

Mover's response:
Thank you. We appreciate your business and look forward to working with you again.
- Superior Service

Michael H

(3) 4/6/2013 Allen

The movers showed up on time and were prepared for the job. I needed them to move from one apartment to another within the same complex. They required us to empty or remove the drawers from the dressers, which we did. they carried the dresser, but did not move the drawers. They moved the sofa, but not the cushions. I had hired them for two hours and I thought they could have done more within the allotted time. I am giving them an average rating because they did an average job. If I had to do it over, I would probably not use this service again. There are other movers who might be able to do the job better for a better price.

Mover's response:
JOB DETAILS: MOVE A 3 BEDROOM APARTMENT FROM A SECOND FLOOR UNIT TO A SECOND FLOOR UNIT WITHOUT A TRUCK, ACROSS THE LENGTH OF 2 FOOTBALL FIELDS WITHIN 2 HOURS WITH JUST 2 MEN. It was obvious that this was not possible so we moved all the items that we knew that the customer would have trouble moving on his own. We offered to stay to finish, he declined.
We will let you the reader decide if this customer's expectations were realistic.
Thank you.
- Superior Service

Service Area

We handle moves within 25 miles of Plano, TX 75075.

Get To Know Us

What can a customer expect after booking with you?

You will receive a call from us to verify all the information on the work order, and go over any questions that you may have.

What can a customer expect on moving day if they hire you?

A call when a crew is in route to your location. Once on-site we will do a quick walk-thru with you and get right to work.

How should a customer prepare for moving day?

Remove all the contents from any furniture that is being moved. If you have pets be sure to have a designate place where they can be kept during the move. If your moving date is draw to a close and you are have not fully packed you can always call us and we can have an experienced packer there the day before the move to help you be ready.

What types of moves have you handled?

We have moved everything from retail stores, offices and homes to fountains, music and sports equipment. We've also moved weddings, animals, college dorms, pods, pack rats, u-boxes, containers and a wide range of small trailers to big trucks. There nothing we have not seen before so if you have a doubt about an unorthodox situation don't hesitate to call us so we can offer a quick solution.

What's your favorite part about being a mover?

Being able to ease your worries about one of life's most stressful situations.

What training do you provide your crew members?

All of our crew member have at least 6 years of full-time moving experience, so you have a team of experienced, dedicated, moving professionals at your disposal for all your moving needs.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
We will always provide a furniture dolly free of charge., (always included, no fee)
Hand tools for assembly:
We will bring a genereal set of tools needed for assembly and disassembly., (always included, no fee)
Hand truck:
We will always provide a hand truck free of charge., (always included, no fee)
Plastic wrap:
We provide a small roll of plastic wrap at no charge. If more is needed a large roll is $20.00, (upon request, no fee)
Rope:
$10.00/ea.

Hours

Sunday: 10:00 AM - 8:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$109/hr
for 2 movers after 2 hr min
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