Superior Service - A Local Plano Moving Company

(4.8 out of 5 / 1,192 reviews)

Plano, TX / Moving services within 25 miles

Booked on 4,272 moves through HireAHelper

1,192 Verified Customer Reviews

Open Today - 9:00 AM - 8:00 PM

14 years in business

Plano, TX / Moving services within 25 miles

Booked on 4,272 moves through HireAHelper

1,192 Verified Customer Reviews

Open Today - 9:00 AM - 8:00 PM

14 years in business


One of Plano's Favorite Moving Companies

A Note from HireAHelper

We love working with Superior Service because they pride themselves in taking care of their Plano, TX neighbors. After several years moving in and around Plano we believe you'll love working with them too!

Relocation with Superior Service

We have the know-how and drive to make your move a success! Whether you are loading or unloading, packing or simply moving things around, we aim to provide the safest, fastest, most affordable professional moving services in the industry. Thank you and we look forward to having you as one of our thousands of satisfied customers.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Plano area customers. Unedited, unfiltered reviews of Superior Service.

4.8
1,192 reviews
89%
5%
2%
3%
1%

Nina T

(5) 7/18/2012 Allen

The two men that Superior sent out to help me ( Chris and Quan) were great, they were on time and came in ready to work. what I like most about these two they took care not to damage out wall and were very carful with our belongings. We have a great deal of heavy items and they did a great job I will definlty use them again. thanks Chris and Quan

Mover's response:
We aim to provide the safest, fastest, most affordable moving services in the industry and would like to thank all of our wonderful customers for allowing us to continue to fulfill their moving needs.
- Superior Service

Belinda C

(5) 6/27/2012 Coppell

The workers that showed up ROCKED!!!! They had it done in no time flat. It was packed really well!!! Nothing moved and nothing was damaged. Awesome job guys.....

Mover's response:
We are constantly working towards improving our performance and our customer's experience.
Thank you for allowing us the opportunity to earn your business.
- Superior Service

Noelle G

(4) 6/14/2012 Jacksonville

They were very polite and timely! They worked very quickly but struggled with the more weighty pieces of furniture, banged into walls, and when asked to place the boxes Into ther respective rooms, they did not. Overall, for the price, they were excellent, as they finished unloading in under two hours!

Mover's response:
Thank you. We appreciate your business and look forward to working with you again.
- Superior Service

Kim C

(5) 6/2/2012 Dallas

The workers who did our job were on time and prepared for the job. They worked hard, did not damage anything and were done in less than two hours. I would absolutely use them again.

Mover's response:
We aim to provide the safest, fastest, most affordable moving services in the industry and would like to thank all of our wonderful customers for allowing us to continue to fulfill their moving needs.
- Superior Service

Dylan B

(2) 5/27/2012 Carrollton

Unfortunately we had a bad experience with our helpers. According to their advertisement they were supposed to bring wraps, dollys, and other supplies but had nothing in their possessions upon their arrival. In addition we had several pieces of furniture scratched, and even our china cabinet was broken during the move. We have tried contacting the owner for a resolution multiple times but so far have not received a return call. We are contemplating legal action, due to value of the items damaged, and no contact whatsoever from the company. Very disappointed and would encourage anyone to think twice before paying for these services.

Mover's response:
A furniture dolly and a utility dolly were brought to this job-site. Plastic wrap and packing supplies can be provided by us for a fee. This has to be brought up when our agents call you to schedule a start time. At that time, payment for said items will be taken. Note: It is the customers responsibility to verbally request packing supplies while on the phone with our agents. We apologize for the confusion and hope that this will help future customers seeking our services. Thank you.
- Superior Service

Seema B

(5) 5/31/2012 Coppell

We hired 3 loaders from Superior Service and they did a wonderful job. We had a lot of expensive paintings and delicate decorative items which were handled very carefully and put into the truck with utmost care. They made sure that there was enough cushioning and at the same time tightening so that they wont fall while in motion. Denny, Stephen & Chris were the loaders who were sent to us and all three worked with excellent team work and co-ordination. I would definitely recommend Superior Service. Kudos

Mover's response:
We take great pride in our work and truly appreciate when it is noticed by our customers. Thank you for your business.
- Superior Service

Martin E

(5) 6/4/2012 Irving

On time, worked non-stop, very professional and efficient. Took great care with my items. Great work.

Mover's response:
We aim to provide the safest, fastest, most affordable moving services in the industry and would like to thank all of our wonderful customers for allowing us to continue to fulfill their moving needs.
- Superior Service

Priscilla D

(1) 5/21/2012 Dallas

The movers were incredibly late and then failed to load all of my items onto the truck. We didn't realize that some of the items were still sitting next to the elevator on the ground floor until we reached our destination - 10 hours away. I would not recommend this service. Additionally, many of my items were damaged in the move. BEWARE.

Mover's response:
Customer was contacted about our tardiness and given 1 hr of labor free of charge because of our being late. No furniture pads were provided by customer.
We warned Mr. Duncan that some items were not going to make it unless properly padded and he insisted that we load them anyways. NOTE: It's important that customers provide furniture pads for their one-way moves. We are excellent loaders, but there is nothing we can do about surfaces rubbing against each other if no pads are provided.
- Superior Service

Ron C

(5) 5/25/2012 Garland

The two men showed up on time and where very careful with my furniture. I would most definitly recommend them anytime.
Ron

Mover's response:
We aim to provide the safest, fastest, most affordable moving services in the industry and would like to thank all of our wonderful customers for allowing us to continue to fulfill their moving needs.
- Superior Service

Helen L

(3) 5/12/2012 Dallas

They were on time and prepared for the job. The work was certainly challenging, and they worked hard, however they did scratch and dent my walls. I know that we were their last job of the day, so fatigue must have played a role. As I've never used movers before, I have no one else to compare them to, so I'm not sure if I would use them again.

Mover's response:
It was definitely challenging getting a 4' x 8' couch up a 4' stairway with 90 degree turn landings of the same diameter and an 8' clearance. When wall scratches happen we will fix them immediately. However, in the event that we overlook a scratch and you notice, please inform us so we can take care of it.
Mrs. Li, You will be contacted to schedule a time for one of our handymen to come fix the scratch on the wall.
Thank you, and our sincere apologies.
- Superior Service

Service Area

We handle moves within 25 miles of Plano, TX 75075.

Get To Know Us

What can a customer expect after booking with you?

You will receive a call from us to verify all the information on the work order, and go over any questions that you may have.

What can a customer expect on moving day if they hire you?

A call when a crew is in route to your location. Once on-site we will do a quick walk-thru with you and get right to work.

How should a customer prepare for moving day?

Remove all the contents from any furniture that is being moved. If you have pets be sure to have a designate place where they can be kept during the move. If your moving date is draw to a close and you are have not fully packed you can always call us and we can have an experienced packer there the day before the move to help you be ready.

What types of moves have you handled?

We have moved everything from retail stores, offices and homes to fountains, music and sports equipment. We've also moved weddings, animals, college dorms, pods, pack rats, u-boxes, containers and a wide range of small trailers to big trucks. There nothing we have not seen before so if you have a doubt about an unorthodox situation don't hesitate to call us so we can offer a quick solution.

What's your favorite part about being a mover?

Being able to ease your worries about one of life's most stressful situations.

What training do you provide your crew members?

All of our crew member have at least 6 years of full-time moving experience, so you have a team of experienced, dedicated, moving professionals at your disposal for all your moving needs.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
We will always provide a furniture dolly free of charge., (always included, no fee)
Hand tools for assembly:
We will bring a genereal set of tools needed for assembly and disassembly., (always included, no fee)
Hand truck:
We will always provide a hand truck free of charge., (always included, no fee)
Plastic wrap:
We provide a small roll of plastic wrap at no charge. If more is needed a large roll is $20.00, (upon request, no fee)
Rope:
$10.00/ea.

Hours

Sunday: 10:00 AM - 8:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$109/hr
for 2 movers after 2 hr min
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