All Aboard Moverz - A Local Waldorf Moving Company

Sounds like we did a great job. Please let us know how could have done better to get 5 stars. Based on your review everything went well and nothing was broken. Thanks for the opportunity.

- All Aboard Moverz

You represent another moving company(Charlie's Angels Movers of 4489 Acworth Industrial Dr NW, Acworth, GA 30101) and for you to give us a 2 star review is absolutely insane. You’ve been listed on hireahelper for 11 years and have only been booked a historic 9 times. Your review is fueled by ignorance & jealousy as we are top rated on hireahelper. Certainly record breaking to have more years on the site than jobs booked, now back to the actual job. You booked a 2man crew for 2 hours. As you said you informed us of a new arrival window(10-11) and we agreed. Not only did we meet expectations we went above and beyond. The first member arrived at 10am sharp. By 10:30 3 crew members were on site. Prior to the job the driver called and he was given clear ETAs for our crew members. The job was completed by 11. Your driver didn’t communicate any issues nor did you. Once the job was over you were asked multiple times, by me and hireahelper, to release the payment and you failed to respond. You were so unresponsive hireahelper requested a written affidavit from us. Instead of doing that we called you guys again and of course you didn’t answer. I then reached out to the driver to inform him the ticket has not been closed and to reach out to his boss. I did also state “one moving company to another this is ridiculous”. I’m sure this worked as you decided to call us back. We spoke and you didn’t have one bad thing to say about us nor did your driver. Id like to personally thank the driver. Without him we would’ve needed to write the affidavit. Il add you were not on the job site. To lie an insinuate you were “racing to your flight” is insane. You’d think you’d appreciate us sending an extra person (at no extra charge) and finishing the job an hour early. Next time provide your own movers.

- All Aboard Moverz

This review is blasphemous. The day started with you calling us (at 8:45 when we have 10-11 window) to ask us to arrive closer to 10:30. As you said we showed up on time. During the job, that you closed out to 4 hours(time you pre booked for), you didn’t call us once to complain. You didn’t provide any straps, rope, furniture pads or boxes to properly protect your items for travel. You filed a claim which reported your tv being broken. We’ve responded to that claim and provided proof showing you were warned about your tv. The only items in your damage claim was your tv. We would have been happy to address any issues during or after the job. Again not once did you call the business to report any issues. Il also add you wrapped your tv yourself with thin foam paper(essentially providing no protection). You were asked by our crew members if you had furniture pads or boxes and they were told no. I see you also forgot to mention we took 2 couches down 8 flights of steps because it didn’t fit in your elevator. To this point we have not been ruled in fault. Please be smarter next time. Also it doesn’t make sense if your stating the job took an additional 3 hours but we had just a few items left at the 4 hour mark. To clarify we deny placing a hoverboard on her tv.

- All Aboard Moverz