Budget® Reviews

Roxann R

Dayton, OH
Wrote a review on 7/17/2024
Budget Truck Review
(5 out of 5 rating)

Affordable,on time.exemplersry service.

Distance: 2 mi
Cost: $20.00
Per. Mile: $10.00
SqFt. Moved: 200

Sherman H

Philadelphia, PA
Wrote a review on 7/15/2024
Budget Truck Review
(1 out of 5 rating)

The truck size I reserved was not available for my reservation, The truck I received had some mechanical issues and didn't operate and accelerate properly. I will never rent a Budget truck again, and would not recommend this service to anyone.

Distance: 800 mi
Cost: $680
Per. Mile: $0.85
SqFt. Moved:

Eric T

Henderson, NV
Wrote a review on 7/15/2024
Budget Truck Review
(4 out of 5 rating)

Overall good experience, but the process for renting/returning is time consuming and cumbersome. Staff were friendly and competent, but the location was under staffed.

Distance: 15 mi
Cost: $130
Per. Mile: $8.67
SqFt. Moved: 1,100

Scott H

Bedford, NH
Wrote a review on 7/4/2024
Budget Truck Review
(3 out of 5 rating)

Local Budget Dealer gave me a truck with Engine Warning Light and told me nothing was wrong and ignore the warning lights based upon the maintenance shop they got the truck from. I had no choice as it was the only 26' truck on the lot. 800 miles into the trip - you guessed it - STOP ENGINE IMMEDIATELY Light/Buzzer. Roadside Assist did all they could. Took 2 maintenance actions and 3 failures in 100 miles, and they finally gave us a new truck (and load transfer crew). Lost 48 Hours, but Budget reimbursed us for 2 additional night hotel and per diem without question. I didn't appreciate the attitude of the local office. When I called to ask them a simple question (Not blame them) - the person got extremely defensive and started to read me the riot act. Even after I explained I just had a simple general question - he kept on & on. I couldn't get him to shut up and ended up hanging up on him. Budget would have gotten 5 stars - Nashua NH Local Office - 1 star due to employee attitude.

Distance: 1,500 mi
Cost: $1,600
Per. Mile: $1.07
SqFt. Moved: 1,150

Taylor S

Chicago, IL
Wrote a review on 7/2/2024
Budget Truck Review
(1 out of 5 rating)

Truck died the day we rented and they said it was our issue and we had to go through insurance to fix it. Literally rented it 2 hours prior to it breaking.

Distance: 1,000 mi
Cost: $1,000
Per. Mile: $1.00
SqFt. Moved: 1,000

Caroline O

Manhattan, NY
Wrote a review on 6/19/2024
Budget Truck Review
(1 out of 5 rating)

The company did not even have a truck reserved for me at the location I requested. Th

Distance: 1,500 mi
Cost: $2,500
Per. Mile: $1.67
SqFt. Moved: 700

Araba W

Christiansburg, VA
Wrote a review on 6/11/2024
Budget Truck Review
(5 out of 5 rating)

Budget was great and they helped me find HireAHelper!

Distance: 405 mi
Cost: $495
Per. Mile: $1.22
SqFt. Moved: 832

Lori P

Minneapolis, MN
Wrote a review on 6/10/2024
Budget Truck Review
(4 out of 5 rating)

OKAY; WHEN TRUCK PICKED UP BY US, FUEL SAID FULL. DROVE 5 MILES TO HOME AND HAD TO STOP AND GET $40 GAS. DON'T THINK FUEL WAS FULL. DROVE PERSONAL CAR TO BUDGET AND COMPLAINED ABOUT GAS PURCHASE AND GOT PACKING BLANKETS FREE -25- TO USE.

Distance: 1,000 mi
Cost: $2,200
Per. Mile: $2.20
SqFt. Moved: 1,600

Peter G

La Jolla, CA
Wrote a review on 6/7/2024
Budget Truck Review
(5 out of 5 rating)

Everything went fine. No problems.

Distance: 15 mi
Cost: $200
Per. Mile: $13.33
SqFt. Moved: 1,400

Joshua R

Forest Grove, OR
Wrote a review on 6/5/2024
Budget Truck Review
(2 out of 5 rating)

Didn't have the car dolly that I had reserved over 3 weeks in advance. Didn't inform me until the morning of the scheduled pick up. Instead of costing $122 to get the car to Oregon, it cost over $1,000.

Distance: 1,000 mi
Cost: $1,378
Per. Mile: $1.38
SqFt. Moved: 745

Erik J

Canutillo, TX
Wrote a review on 5/27/2024
Budget Truck Review
(3 out of 5 rating)

Truck has 25,000 miles so it is pretty new. Badly needed a front end alignment. I had to drive 2500 with a truck that constantly pulled to the right. My arm is now sore. I'll be glad to get the truck back.

Distance: 2,500 mi
Cost: $1,500
Per. Mile: $0.60
SqFt. Moved:

Matthew F

Royal Oak, MI
Wrote a review on 5/24/2024
Budget Truck Review
(4 out of 5 rating)

Good truck, pricing was okay.

Distance: 800 mi
Cost:
Per. Mile:
SqFt. Moved: 1,775

Kevin C

Wichita, KS
Wrote a review on 5/23/2024
Budget Truck Review
(5 out of 5 rating)

Good overall service

Distance: 1,500 mi
Cost: $2,500
Per. Mile: $1.67
SqFt. Moved: 684

Robert T

Kissimmee, FL
Wrote a review on 5/17/2024
Budget Truck Review
(4 out of 5 rating)

truck leaked over the passenger seat when it rained.

Distance: 1,300 mi
Cost:
Per. Mile:
SqFt. Moved: 1,000

Tamara M

Saint Petersburg, FL
Wrote a review on 5/14/2024
Budget Truck Review
(1 out of 5 rating)

We rented a 12 foot rental truck for a move out of a college apartment online for a specific date and time. When we arrived to pick up the truck, they did not have it and offered to let us use a 26 foot truck! What?! We were never informed that they would not have the truck. We should have received at the very least, a courtesy call to let us know. We rallied and found a truck at Uhaul. Thank goodness they had a truck for us. They actually had what they said they had online.

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Beverly K

Ankeny, IA
Wrote a review on 5/13/2024
Budget Truck Review
(4 out of 5 rating)

They mistyped my email address at booking which caused some problems as I did not get a confirmation number. Took a couple more phone calls but they did resolve the issues. Had also ordered pads which were not delivered with the truck so had to rent them from U-Haul at the last minute. Truck was fine and pick-up and drop-off agents were very fast and courteous.

Distance: 650 mi
Cost: $1,000
Per. Mile: $1.54
SqFt. Moved: 1,000

Gwen T

Odenton, MD
Wrote a review on 5/9/2024
Budget Truck Review
(1 out of 5 rating)

Budget crewed me badly. They gave me a cargo van instead of 12 foot trucked I had reserved. I will never used them again.

Distance: 900 mi
Cost: $1,500
Per. Mile: $1.67
SqFt. Moved: 1,200

Jeffrey W

Orlando, FL
Wrote a review on 5/8/2024
Budget Truck Review
(2 out of 5 rating)

Changed pickup location without notifying me.

Distance: 1,050 mi
Cost: $1,100
Per. Mile: $1.05
SqFt. Moved: 300

Anthony D

Casper, WY
Wrote a review on 5/4/2024
Budget Truck Review
(5 out of 5 rating)

Extremely professional...

Distance: 1,300 mi
Cost: $1,500
Per. Mile: $1.15
SqFt. Moved: 500

Wendy B

Chattanooga, TN
Wrote a review on 4/30/2024
Budget Truck Review
(5 out of 5 rating)

They called me the day before to inform me that the truck I was going to rent broke down between Nashville & Chattanooga and that they had to downsize me. The gave me an extra day for free since I would have to make multiple trips. They were very professional and understanding.

Distance: 44 mi
Cost: $190
Per. Mile: $4.32
SqFt. Moved: 750

Allison P

Watertown, MA
Wrote a review on 4/30/2024
Budget Truck Review
(5 out of 5 rating)

Easy pick-up and drop-off.

Distance: 950 mi
Cost: $1,450
Per. Mile: $1.53
SqFt. Moved: 1,200

Allison P

Indianapolis, IN
Wrote a review on 4/30/2024
Budget Truck Review
(5 out of 5 rating)

Easy pick-up and drop-off.

Distance: 950 mi
Cost: $1,450
Per. Mile: $1.53
SqFt. Moved: 1,200

Dominic M

Slidell, LA
Wrote a review on 4/29/2024
Budget Truck Review
(3 out of 5 rating)

Well the rental agent at the pickup location was stellar. The truck needs to go to the mechanic for proper maintenance. This is no fault of the agent. But that truck needs tire balancing / wheel alignment, brakes, steering mechanism work. I am calling them because I never received my final receipt.

Distance: 405 mi
Cost: $950
Per. Mile: $2.35
SqFt. Moved: 1,400

Angel R

Fort Lauderdale, FL
Wrote a review on 4/24/2024
Budget Truck Review
(4 out of 5 rating)

Truck was manageable to drive and everything we had fit in it. Only minor issue was that the cabin was not clean and windshield had some tape that should've been removed before being rented.

Distance: 1,300 mi
Cost: $3,000
Per. Mile: $2.31
SqFt. Moved: 1,500

Mary M

Scottsdale, AZ
Wrote a review on 4/22/2024
Budget Truck Review
(4 out of 5 rating)

Easy pickup. Haven't completed the trip yet but so far so good.

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Wendel P

Saint Petersburg, FL
Wrote a review on 4/18/2024
Budget Truck Review
(1 out of 5 rating)

The Worst.. Did not have the right equipment and never made it right. Had to drive our car from Florida to Iowa because the could not get a car carrier lined up! Will never do business with them again!

Distance: 1,475 mi
Cost: $3,200
Per. Mile: $2.17
SqFt. Moved: 1,000

Jill N

Leominster, MA
Wrote a review on 4/10/2024
Budget Truck Review
(2 out of 5 rating)

170,000 miles on the 16 foot truck. Very old and bad on gas.

Distance: 1,400 mi
Cost: $1,400
Per. Mile: $1.00
SqFt. Moved:

Mary C

Derby, KS
Wrote a review on 4/9/2024
Budget Truck Review
(2 out of 5 rating)

We were given no instructions regarding the truck or trailer. The trailer had a tail light that did not work. Will not rent from Budget again.

Distance: 600 mi
Cost: $1,000
Per. Mile: $1.67
SqFt. Moved: 2,000

Cecil James M

Simpsonville, SC
Wrote a review on 4/6/2024
Budget Truck Review
(3 out of 5 rating)

Budget called just before we went to pick up truck to tell us that they did not have a 26' truck that we'd reserved and only had a 16' truck. We had to make 2 trips instead of one, the second trip with no moving help as the HireAHelper workers had another job to go to after one trip. I will not be renting from Budget Truck Rental again. The person at the office did apologize but it was really inconvenient and double the time it should've taken to move.

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Sherriel W

Las Vegas, NV
Wrote a review on 4/3/2024
Budget Truck Review
(2 out of 5 rating)

Truck low on oil, as well as leaked oil all over the drive way I moved from, it also needed a wheel alignment badly, that truck never should have been rented out. Staff is always great though.

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Ken C

Stanton, CA
Wrote a review on 4/1/2024
Budget Truck Review
(3 out of 5 rating)

The truck I got rubbed the plastic mud flaps on every driveway and turn.I took them the loaded truck they said it was fine. I had to endure that scratching noise along the whole trip.

Distance: 1,800 mi
Cost: $1,950
Per. Mile: $1.08
SqFt. Moved: 750

Matthew G

Anaheim, CA
Wrote a review on 3/31/2024
Budget Truck Review
(2 out of 5 rating)

I was provided with a very sketchy moving truck and car-hauling trailer. I picked up the truck at the scheduled time, but a car hauler was not provided at that time. I had to return several hours later that day to retrieve the car hauler.

Distance: 2,000 mi
Cost: $4,000
Per. Mile: $2.00
SqFt. Moved: 1,000

Bj B

Las Vegas, NV
Wrote a review on 3/30/2024
Budget Truck Review
(4 out of 5 rating)

Everything went as planned

Distance: 50 mi
Cost: $150
Per. Mile: $3.00
SqFt. Moved: 1,500

Shane R

San Antonio, TX
Wrote a review on 3/20/2024
Budget Truck Review
(5 out of 5 rating)

They were fine but like to push their insurance. Probably necessary if you have a big truck.

Distance: 35 mi
Cost: $150
Per. Mile: $4.29
SqFt. Moved: 1,200

Joshua W

Charlotte, NC
Wrote a review on 3/9/2024
Budget Truck Review
(2 out of 5 rating)

The truck we rented, the door to the truck would not close. When we shared this with the staff, they unfortunately had no solutions. We ended up using rope to hold the door down but this was certainly a security and safety risk.

Distance: 600 mi
Cost: $1,300
Per. Mile: $2.17
SqFt. Moved: 1,400

Eunice D

Sterling Heights, MI
Wrote a review on 3/3/2024
Budget Truck Review
(2 out of 5 rating)

I reserved a 12" truck and received a van which made the moving more time consuming and costly

Distance: 100 mi
Cost: $120
Per. Mile: $1.20
SqFt. Moved: 900

Tyler B

Salt Lake City, UT
Wrote a review on 2/15/2024
Budget Truck Review
(5 out of 5 rating)

Good truck, good price, just a bit dirty.

Distance: 1,000 mi
Cost: $2,200
Per. Mile: $2.20
SqFt. Moved: 1,000

Deanna S

Ocala, FL
Wrote a review on 2/12/2024
Budget Truck Review
(4 out of 5 rating)

Chose Budget because the rate was $80 less than competitors and for three days vs 24 hours. It gave me more time to load/unload. The truck was somewhat worn, but fulfilled it's purpose.

Distance: 400 mi
Cost: $230
Per. Mile: $0.58
SqFt. Moved: 1,000

Barry L

Washington, DC
Wrote a review on 2/5/2024
Budget Truck Review
(2 out of 5 rating)

Truck was not in good shape. Very loud in the cabin. Front tires were out of balance which made for a very uncomfortable ride. Interior was dirty and not well taken care of.

Distance: 1,100 mi
Cost: $2,200
Per. Mile: $2.00
SqFt. Moved: 650

Michael S

Austin, TX
Wrote a review on 2/1/2024
Budget Truck Review
(5 out of 5 rating)

great service from Budget!! Pick up and drop off went smoothly!!

Distance: 150 mi
Cost: $300
Per. Mile: $2.00
SqFt. Moved: 1,000

David M

Los Angeles, CA
Wrote a review on 1/17/2024
Budget Truck Review
(4 out of 5 rating)

The truck was a 16' and fit a one bedroom + den apartment and handled well on the road. The truck did have a flat and a half full tank at pickup. Service came quickly to fix the flat once called.

Distance: 500 mi
Cost: $1,300
Per. Mile: $2.60
SqFt. Moved: 1,100

Lawrence O

Dunedin, FL
Wrote a review on 12/28/2023
Budget Truck Review
(4 out of 5 rating)

Budget trucks are reliable but the roof must of had a leak from the rain and there was slight water damage on some of our boxes.

Distance: 3,060 mi
Cost: $1,850
Per. Mile: $0.60
SqFt. Moved: 1,188

Don P

Ypsilanti, MI
Wrote a review on 12/15/2023
Budget Truck Review
(4 out of 5 rating)

Thanks to Budget truck rental at Van Born & Middle Belt, I got a truck and all went well.

Distance: 50 mi
Cost: $262
Per. Mile: $5.24
SqFt. Moved: 350

Richard M

Waukesha, WI
Wrote a review on 11/13/2023
Budget Truck Review
(3 out of 5 rating)

Truck was dirty, Check engine light was on. Ride was definitely not smooth

Distance: 900 mi
Cost: $900
Per. Mile: $1.00
SqFt. Moved:

Robert P

Little River, SC
Wrote a review on 11/8/2023
Budget Truck Review
(5 out of 5 rating)

Almost new truck. Ran great and MPG wasn't bad.

Distance: 120 mi
Cost: $625
Per. Mile: $5.21
SqFt. Moved: 2,000

Rosalyn J

Atlanta, GA
Wrote a review on 11/6/2023
Budget Truck Review
(5 out of 5 rating)

I could not have asked for easy.. amazing transaction from start to finish

Distance: 750 mi
Cost: $1,000
Per. Mile: $1.33
SqFt. Moved: 436

Zachary N

Avondale, AZ
Wrote a review on 10/25/2023
Budget Truck Review
(1 out of 5 rating)

Horrible experience this was my first time using Budget and they gave me a old truck that broke down multiple times it took me 6 days to get from phx to California, and charged me almost $1000.00 truck was noisy,old,shakes,pulls to the left and the ramp kept coming out of the rear. DO NOT USE BUDGET (WARNING)

Distance: 800 mi
Cost: $1,000
Per. Mile: $1.25
SqFt. Moved: 1,200

Darryl R

Decatur, GA
Wrote a review on 10/21/2023
Budget Truck Review
(4 out of 5 rating)

The Budget office employee (Pat) deserves a medal for her efforts and attention to detail.

Distance: 30 mi
Cost: $170
Per. Mile: $5.67
SqFt. Moved: 1,800
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