-It was very easy to book the truck online. Very convenient and the website was very easy to follow. -Customer service was exceptional. -The price was the lowest compared to other sites. -Condition of truck was superb. -We selected this company for location and pricing. -Yes *The only problem we experienced was ordering furniture pads and they were not able to get the amount we ordered. We received a call the day before we were to move. Since we booked the truck a month in advance, it was very frustrating because I had to deal with the problem that morning and it was very stressful.

I booked online and the process was easy. Then it went downhill. We were able to book online for a holiday, but they are not open on the holiday we booked for. I had not heard from them so I called 2 days prior to confirm that there would be a truck for me. I was then told that they were not open and they I couldn't get the truck when I wanted. Why was I able to book online? Why didn't anyone call when the booking came through? This was very poor customer service. Price was reasonable and condition of the truck was average. I would only use them again because they are the most competitively priced, but I will DOUBLE check that they are open on the day I want my truck.

Customer service was very basic, not overly polite. But our truck was ready when requested with all ordered materials. The pricing was on par with other truck rental companies.

It's a truck. Not much to say about it. It had a tiny cab, which made driving difficult. Other than that, it was an ordinary experience.

Booking was easy and done on line. Customer service at pick up was excellent. Price was a little better. Truck condition would have been better. Truck had a lot of mileage. Selected Budget because they could confirm availability. Other companies could not confirm. Yes would use them again.

I had a standing reservation with Uhaul, but their equipment wasn't ready on the morning of my reservation. So, I called around, and a local Budget place happened to have a truck available.

We will never use them again!The truck we reserved was not available when we went to get it and therefore my movers had to stand around helping just bring things to the door instead of loading the truck. we got the truck three hours later than promised and we had to drive out of our way to pick the truck up. There was suppose to be moving blankets in the truck and there were none so we had to drive all the way back to the location to pick up the moving blankets mean while it has started storming! If the truck And items we payed for would have been on time the big furniture would have already been in the truck instead of wet in the driveway. Needless to say we were very unhappy with Budget and won't be using them again. The inside of the truck was very dirty and the check engine light was on. When we called customer service they were very unhelpful saying things like what is it you want us to do about it now? We booked this online and made phone calls to Budget many times to make sure all the equipment was going to be available to us at that time. We Chose this company because they had the best price and locations for what we needed.

Very good, truck was clean service was ok nothing bad I would use again

They changed the price of the rental when we went to pick up the truck which did not make us happy.

I booked online and the customer service was great once i picked up the truck. The truck was clean but the ramp would stick every time we used it which was very frustrating. I chose the company because they were the cheapest but I got what I paid for in the long run. I would use them again but I would just make sure everything works correctly before I leave the shop. I like that they have many locations to drop off their trucks.

The company showed up on time and loaded the ruck on a timely matter.

When I picked up the truck they did not have the blankets that I had reserved on line, I had to go to another location to get them. The truck had a bad belt and it had to be replaced the morning that we were suppose to move

Everything went fine. The person at the desk was friendly and helpful. The truck was in good shape. The price was a little better than the competition.

Fair price; process explained; immediately greeted

The truck leaked in a rainstorm and lots of furniture was damaged.

Picked budget because it was the cheapest quote for truck to move my belongings from Connecticut to Maryland

Booked a truck online - was called less than 24 hours before my scheduled pickup to be told there was no trucks left - rental was moved to nearby pickup location after a bit of prodding - the new pickup location owners were not personable and acted like I was wasting their time by renting the truck

Best price available compared to all companies; average customer service but for the price we felt we would just ignore the rudeness.

Truck was in great working condition. Easy to maneuver and had a tank full of gas ready for me.

the customer service at the pickup location was not very good. I received no instruction on the operation of the truck, rear door, or ramp. Booking was easy online. I used Budget because they were the cheapest. The trailer was in ok condition, the outside was pretty scratched up, the inside was fine. I doubt that I would use them again.

The internet was down and at first the guy refused to honor the contract. Had to wait for corporate to take necessary information on the phone.

like unlimited miles

The company was great to work with. The passenger side mirror was broken so was unuseable during my 600 mile journey, this was not discovered until the truck was loaded. I would use them again thought just being careful more weary of the vehicle being used.

I booked online using Budget's site. When I picked up the truck I had a small wait but the truck was in expected condition. Budget was the best price for me (in part due to a membership discount in connection with team national). Truck was slightly beat up (several deep scratches, slight rusting) and the dolly that I rented had torn/short straps. it ended up working great and they worked with me when I had to drop off my truck at a diffrent location. Yes, I used them twice for moving to a storage and then again after moving out.

Reserved truck, only hired for unloading. Excellent service, would definately use again.

experience is what I expected. Everything worked out as planned. Scheduled, pick up and delivery of truck was flawless.

The two men that showed up to help were excellent and polite. They jumped right in and made my moving experience easy

I had a really bad experience. I will not be using them again. The customer service was rude and the first truck I was given broke down before I drove it off the lot.

i chose this company because it was close to my house. the truck was brand new and worked well

Easily booked online. Picked up 2 of their biggest trucks. Friendly employees at the pickup location. Offered maps/directions. Instructions for returning the keys and vehicles after hours. Very easy transaction.

The truck was not at all clean, I had to sweep it out. If the rental place used a leaf blower it would have taken them 5 minutes, instead of the 15 minutes it took me to sweep it.

Truck was a small 16', very narrow which made fitting everything difficult.

I can't believe how phenomenal Monae Movers were. It was a last minute need on Labor Day weekend.... They called me within five minutes of my request and they got over to my house within two hours. They somehow got our furniture finished loaded and then unloaded within two hours (that had taken my fiancé and I four hours to start loading). Highly recommended for their flexibility and hard work!!! Not a thing scratched and not ridiculously priced! Plan on calling them again when I move my house out of storage. Thanks again guys!

Truck was a piece of junk that never should have been sent on a long distance move! No A/C from FL to Chicago!

I rented a truck from Budget. Their service was excellent.

they were good although they did not have the size truck I ordered and so it took longer for the movers to get everything in the smaller truck.

The move was small not much too move but it was heavy.

The Budget rental office in Escondido was a pretty poor experience. The employee enjoyed talking about blowing people away with ak47's and put a customer calling with a complaint on speaker while finishing our paperwork--not respectful at all to either us or the elderly gentleman on the phone who had a legitimate complaint. That Budget employee should be terminated. The Budget Eugene office was much better when we returned the trucks and trailer. All in all, we probably won't use Budget again.

Lower cost and newer equipment than uhaul.

Our Hire a Helper company was perfect. The Budget truck we rented was filthy and very difficult to clean the filthy windows. Very impersonal when renting.

There were no issues

The 2 movers arrived on time. They moved everything quick and efficiently and finished early.

Reserved the truck online. Hazzle free reservation, pickup and delivery. Would use again.

The truck was new and clean but they charged me for a 24' truck when all I got was a 16' truck.

Nice guys. Work horses! They were very speedy and places everything in the moving truck in a manner In which everything was still organized and nothing was damaged

I don't have anything to share on the rental truck except it was old and not very well maintained

Overall the truck was great and everything worked out perfectly! The gentleman that we picked up the truck from was a grouch. We did not use hireahelper to find the truck rental.

Everett reached out to let me know the original crew had car troubles and he was coming in person to get my job completed. That delay meant the packing job started about an hour later than scheduled. However his team worked diligently and packed my truck carefully ensuring none of my fragile glassware, mirrors, or TV were damaged during the process or in transit. And they packed it superbly. Most of my furniture is non-square so it doesn't stack or sit in corners well, and Everett ensured everything fit and was tied securely. So thankful to have skilled packers on the job!