Very bad experience - truck developed a serious transmission problem on the was to the storage company. It was switching gears funny as I left the rental center, but I though it was just the way a diesel truck accelerated. Had to call emergency road side service while in Deerfield Beach( drove over from Naples FL). Sent a diesel mechanic who said the transmission fluid was empty and truck not changing gears properly. Waited SIX HOURS on a very hot day for a replacement truck, after a supervisor decided not to tow the broken truck with my possession on board.. All roadside assistance representatives were nice and helpful, including sending 2 men to remove my property from the broken truck to the new truck; however the time it took to arrange was absolutely unsatisfactory. I was provided with an extension of the return time to avoid a second day rental charge, removing charge for furniture pads and a 25 mile credit non their .59 cents mileage fee (after they logged the mileage for the replacement truck from its point of origin which added 40 miles to the overall mileage). I was told I could call Customer Service to discuss additional consideration after closing out my rental and paying. I plan to do so.

Budget rent a truck is top notch, love them

The truck brakes were needing to get checked out and the gas milage was terrible.

It was, fine. I wanted a 10 Ft truck and got a 16 ft. I should have been told they didn't have a smaller truck. It was challengeing for the distance I had to go with that size truck. Next time I want a van.

Had a few issues !!!!

Hire a helper made the move so much easier!!

Overall the service was great. Will use again.

These 2 guys were AWESOME! I mean they went above and beyond and out of there way to accommodate us. No Job is too big for these 2 Guys. I will definitely use them again. They were absolutely wonderful??????????????

move went very smoothly, truck and trailer were fairly easy to drive Had to clean the interior of the truck prior to the move. Could not have spent the time to move in the truck without through cleaning

Unmotivated, lackluster, inexperienced, intentionally slow ("this is a by-the-hour-gig man") and completely thoughtless about the quality of the work. Left empty drink bottles (that we supplied) lying around and in the moving truck. This was the "unload" side of a move - opposite experience with the "loading" movers, which was a very positive experience.

Wonderful experience. Talented, knowledgeable and truly thoughtful about the nature of moving personal items. Highly recommended!

The rental truck was fine and the price reasonable

I would use then again.

The movers I used in Peoria, AZ were excellent!

Box truck was not as intimidating as I expected. My husband and I shared the driving. The only thing missing is cruise control which I think would have saved us on gas consumption. I understand from the rental agent where we returned the truck today that this is something that will be included on future trucks. It is a move in environmental awareness that would be much appreciated.

I used u-haul for my last move and their truck and service was very good except that I had to drive an hour to pick up the truck. So I thought that I'd try Budget since they are in Bluefield. Their truck was ok, but I had to wait an hour just to drop off the truck. The manager at the drop off location was unfriendly and at one point raising her voice at both my wife and me. She was so unprofessional that even the trainee who was with the manager told us that she would not work for this company any longer because of this lady. The worse part is that when we called the customer service to complaint about this manager, we were told that they could not contact us for any follow up. I will not use this company again and will not recommend this company to anyone.

I rented my truck through Budget.com. I utilized JL Movers because of HireAHelper.

I was able to rent the truck without any hassle and the price was reasonable. Just what I needed for the situation.

Great job will use again

Budget Truck rental costs less than anyone else, but their trucks are set up more for cargo than for furnishings.

Extremely impressed with the entire process. The guys that came out were prompt and hard working. I would highly recommend.

I used budget trucks.......excellent truck!

Bumpy ride. Good AC/ Poor tunes

The truck was soooooo old that we thought that we wouldn't make it at all. We made it - although terrified on the freeway.

Very good customer service and smooth riding truck

Truck was great and the best deal out there by far.

Excellent price, but older trucks (with wooden vs. aluminum floors) and equipment than Uhaul.

Truck was very dirty inside cab with lots of dog hair all around the seat and smokey. We spent a few hours cleaning it before we were able to put personal items in it. Customer service was very nice at pick up.

17' truck with appliance dolly. Location for pick up was convenient, service at rental center was professional. Truck was clean.

This was a one way rental and all went well.

Budget was the most inexpensive company and well known for our needs. The truck was clean and they had the items we needed.

Great price for a local move!

I like Budget. Good trucks and available as scheduled. I've used them twice and they get my business.

Truck was clean could have been somewhat better maintained, but the price was right and drop off and pick up were relatively efficient.

wasn't part of hire a helper

Good service but poor equipment. Leaky roof in cab and the truck was not in good shape for a long move.

Excellent customer service.

I had a good new truck from Budget that hauled my heavy load over mountains with ease.

Truck had 154k miles on it and had seen better days. Uncomfortable ride and high loading height. But the price was unbeatable.

Truck had about 154k miles on it and was noisy and uncomfortable. Loading height was high. But it was the cheapest rental by far.

There price was the best. The person at pick--up was very knowledgeable. Drop off place was easy to find. The trucks gas gauge was not working properly and we had to leave copies of all our receipts to show we Filled Up the tank upon return.

Very old truck, which guzzles a lot of gas.

We rented truck on our own. Bobs Auto Body very pleasant once again to due buisness with.

Clean new diesel 24 foot truck in great condition with lift gate that really helped out!!!

It was your basic pick up the truck and drop it off.

I called a week in advance to ensure they were going to have the large moving truck that I reserved. When I arrived they did not have it. Their only alternative was to give me a smaller truck, at a slightly lower rate. It took me 45 minutes to get out of the rental office.

Truck would not start in the morning. Had to wait 4 hours for mobile service to arrive. The truck had a blown fuse. They replaced the fuse and then it started.

I wouldn't use anyone else again. Their prices and customer service cannot be beat!