Budget® Reviews

barry f

La Canada Flintridge, CA
Wrote a review on 8/22/2014
Budget Truck Review
(5 out of 5 rating)

They showed up early, did a great job of padding and wrapping the furniture for protection, and very professionally loaded the truck and tied everything firmly in place. These guys are experienced movers! They finished early and insisted on helping to box our lamps, which they made sure were well-protected. I highly, highly recommend them!

Distance: 75 mi
Cost:
Per. Mile:
SqFt. Moved:

Mike G

Oceanside, CA
Wrote a review on 8/22/2014
Budget Truck Review
(5 out of 5 rating)

I usually use Budget Truck because there is a location very close. The total cost of the rental was $100 instead of $50 because I ended up keeping it overnight. The people were polite and friendly. The truck was, well, a moving truck. It did it's job well, and we returned it without a problem.

Distance: 5 mi
Cost: $100
Per. Mile: $20.00
SqFt. Moved: 1,200

Kala A

Baltimore, MD
Wrote a review on 8/19/2014
Budget Truck Review
(5 out of 5 rating)

Great job by the movers!

Distance: 600 mi
Cost: $450
Per. Mile: $0.75
SqFt. Moved: 1,100

CA L

Raleigh, NC
Wrote a review on 8/17/2014
Budget Truck Review
(1 out of 5 rating)

Fine until I returned the truck to Sexton's Auto Sales on Capitol Blvd. in Raleigh. The guy there ( didn't get his name) was the meanest, rudest person I have ever met in my entire life. I had filled up the truck to the best of my ability, until the gas hose clicked, and he practically cussed me out, saying I did it on purpose and was trying to cheat him. He charged me for more gas and a 30.00 fee on top of that. I haven't looked at my bank statement yet to see how much more gas he supposedly put in, but there was nothing I could do, he had my credit card on file from renting the truck. I called the company to complain and was told that there was nothing they could do about it.

Distance: 400 mi
Cost: $500
Per. Mile: $1.25
SqFt. Moved: 1,700

Wynisha C

Beaufort, SC
Wrote a review on 8/16/2014
Budget Truck Review
(5 out of 5 rating)

Awesome truck rental company

Distance: 16 mi
Cost: $150
Per. Mile: $9.38
SqFt. Moved: 980

Larry S

Portland, OR
Wrote a review on 8/16/2014
Budget Truck Review
(4 out of 5 rating)

Budget Rental opened early to get my truck to me on a busy Sat. They were polite and efficient. I gave them 4 stars only because the truck required sweeping out before loading. We have not completed our trip. I am hoping the truck performs well on the road. It seems to be in good condition, but it is a bit rough riding - but hey, it's a truck (16').

Distance: 1,300 mi
Cost: $696
Per. Mile: $0.54
SqFt. Moved: 1,000

Sharon F

Elgin, SC
Wrote a review on 8/16/2014
Budget Truck Review
(5 out of 5 rating)

Great review for Budget Truck Rental in Columbia SC. at NBC truck rental. They helped me tremendously.

Distance: 600 mi
Cost: $700
Per. Mile: $1.17
SqFt. Moved: 300

Vickie M

Henrico, VA
Wrote a review on 8/15/2014
Budget Truck Review
(3 out of 5 rating)

The owner of the Budget Rental place transposed the last few numbers of my mileage and debited my card almost $50 in excess of what it should have cost. I didn't notice until that night so another trip had to be made back to get them to refund the over-charge. Not a good move after only one of the two movers from HireaHelper showed and I had to help move a washer and other heavy objects down stairs and out to the truck.

Distance: 20 mi
Cost: $185
Per. Mile: $9.25
SqFt. Moved: 800

Tora N

Sparrows Point, MD
Wrote a review on 8/14/2014
Budget Truck Review
(4 out of 5 rating)

I never use Uhaul (breaks went out on an interstate and almost hit an oil tanker and then tried to make me pay for the tow)--- I hughly recommend Budget, these guys on Ritchie Hwy were very nice I also reommend Penske or Ryder

Distance:
Cost: $137
Per. Mile:
SqFt. Moved:

Clifford L

Herndon, VA
Wrote a review on 8/14/2014
Budget Truck Review
(2 out of 5 rating)

Truck was great but theCharlottesville office is completely understaffed so we were attended 45 minutes after scheduled time, So it delad our trip, the movers loading and our travel to next destination.

Distance: 100 mi
Cost: $700
Per. Mile: $7.00
SqFt. Moved: 981

Rose C

Calabasas, CA
Wrote a review on 8/11/2014
Budget Truck Review
(4 out of 5 rating)

Everyone was very professional!

Distance: 142 mi
Cost: $300
Per. Mile: $2.11
SqFt. Moved: 1,000

George B

Douglasville, GA
Wrote a review on 8/11/2014
Budget Truck Review
(3 out of 5 rating)

Would highly recommend my movers

Distance: 800 mi
Cost: $900
Per. Mile: $1.13
SqFt. Moved: 3,100

Diane A

Houston, TX
Wrote a review on 8/11/2014
Budget Truck Review
(4 out of 5 rating)

The two gentlemen that came to our apartment to help us unpack our truck were amazing. They worked so hard for us, unloading our belongings and bringing them up two flights of stairs. It was hot, humid, and painful but they got it done, quickly and efficiently. They also were very polite and respectful. We genuinely enjoyed their company. If it wasn't for them, we would have been at it all night and possibly into the next day. We would absolutely recommend them again and if we ever need this kind of help in the future, I hope we get them.

Distance: 742 mi
Cost: $2,500
Per. Mile: $3.37
SqFt. Moved: 750

Eddie L

West Palm Beach, FL
Wrote a review on 8/10/2014
Budget Truck Review
(2 out of 5 rating)

The truck was available on a short notice it was a 24 feet truck but it was rruly old and and had about 147K miles on it, it was very loud and shakey and uncomfortable for such a long trip maybe because it is a large truck but I saw in other companies newer same size trucks

Distance: 1,000 mi
Cost: $980
Per. Mile: $0.98
SqFt. Moved: 1,200

Antea G

Chicago, IL
Wrote a review on 8/8/2014
Budget Truck Review
(4 out of 5 rating)

Very easy going, easy pick up and drop off procedures. Can't complain!

Distance: 5 mi
Cost: $80.00
Per. Mile: $16.00
SqFt. Moved:

Laura C

Morehead City, NC
Wrote a review on 8/8/2014
Budget Truck Review
(5 out of 5 rating)

We had a brand new Budget rental truck. The size was 16'. We lived in a 2 bedroom, 2 bath, 1200 square foot apartment with 2 little storages on the outside. The size of the truck would have been fine if I was able to throw away more things and pack a little bit better, but due to the time constraints of the move (we had a week to move due to start dates of our jobs) we ended up having to get a trailer to pull in the back of the rental. The truck was great, no problems on our 1200 mile trek. The customer service at both locations was great as well. They made sure we had all the information we needed. We choose Budget because it was a lot cheaper than the other rental companies. We would definitely use Budget again.

Distance: 1,200 mi
Cost: $480
Per. Mile: $0.40
SqFt. Moved: 1,500

Christina C

Raleigh, NC
Wrote a review on 8/7/2014
Budget Truck Review
(5 out of 5 rating)

Excellent service, excellent truck! Worked very well, got excellent gas mileage, and the motor ran at the same speed as our car! Would use again!

Distance: 360 mi
Cost: $250
Per. Mile: $0.69
SqFt. Moved: 1,025

John G

Blue Springs, MO
Wrote a review on 8/6/2014
Budget Truck Review
(3 out of 5 rating)

zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Distance: 1,300 mi
Cost: $1,500
Per. Mile: $1.15
SqFt. Moved:

Stevie W

Parker, CO
Wrote a review on 8/4/2014
Budget Truck Review
(5 out of 5 rating)

Great company! This is the second time I've used them and it was a great experience once again. They are definitely cool, personable guys that do a great job. Will definitely recommend them to friends!

Distance: 10 mi
Cost: $200
Per. Mile: $20.00
SqFt. Moved: 1,900

Arunav S

New Haven, CT
Wrote a review on 8/4/2014
Budget Truck Review
(4 out of 5 rating)

The Budget truck, a 16 foot one, was in good condition and ran well for the move. Picking it up in downtown New Haven took a little longer than was reasonable, but the folks were polite. There was only one person working that day. Otherwise, it was a smooth and simple process, including returning the truck.

Distance: 200 mi
Cost: $310
Per. Mile: $1.55
SqFt. Moved: 1,200

David T

Bloomfield, NJ
Wrote a review on 8/4/2014
Budget Truck Review
(4 out of 5 rating)

Clean Truck. Worked fine.

Distance: 6 mi
Cost: $50.00
Per. Mile: $8.33
SqFt. Moved: 600

Justin h

Torrance, CA
Wrote a review on 8/4/2014
Budget Truck Review
(3 out of 5 rating)

Had to wait 30 minutes for budget to get the truck I reserved at the address I reserved it at

Distance: 1,100 mi
Cost: $1,100
Per. Mile: $1.00
SqFt. Moved:

Joshua B

College Park, MD
Wrote a review on 8/4/2014
Budget Truck Review
(3 out of 5 rating)

It was cheap but the service was a little sub-par.

Distance: 479 mi
Cost: $350
Per. Mile: $0.73
SqFt. Moved: 770

stacy g

Port Charlotte, FL
Wrote a review on 8/4/2014
Budget Truck Review
(2 out of 5 rating)

I reserved a 16' truck but was instead given a 24' truck that would not go faster than 55 mph....made the drive from Florida to Pennsylvania very very long.

Distance: 1,800 mi
Cost: $550
Per. Mile: $0.31
SqFt. Moved:

Karen H

Canterbury, CT
Wrote a review on 8/4/2014
Budget Truck Review
(3 out of 5 rating)

I didn't rate them well because we didn't get what we ordered in the way of moving blankets and a handcart. Luckily we had some of our own.,

Distance: 244 mi
Cost: $375
Per. Mile: $1.54
SqFt. Moved: 400

Kelly L

Portland, OR
Wrote a review on 8/4/2014
Budget Truck Review
(4 out of 5 rating)

Perfectly adequate choice for do-it-yourself moving!

Distance: 1,450 mi
Cost: $1,000
Per. Mile: $0.69
SqFt. Moved: 1,000

T.J. G

Prospect, KY
Wrote a review on 8/3/2014
Budget Truck Review
(2 out of 5 rating)

Too expensive. Could have done much better. Watch the fees!

Distance: 12 mi
Cost: $275
Per. Mile: $22.92
SqFt. Moved: 1,500

Tharpe S

Providence, RI
Wrote a review on 8/3/2014
Budget Truck Review
(5 out of 5 rating)

The people I interacted with in the process of getting the truck were professional and very helpful. I didn't originally reserve the car dolly, but they had them on hand and also helped me select the best choice for the car I needed to tow. The truck they gave me was fairly new and in excellent condition. I've always been happy with Budget each time I've used them, and this time was no exception. Also, their unlimited miles option was quite useful for this move, since we weren't going straight from the original point of departure to our new place (we were traveling Denver -> DC -> Providence).

Distance: 2,200 mi
Cost: $950
Per. Mile: $0.43
SqFt. Moved: 800

vincent c

Jersey City, NJ
Wrote a review on 8/3/2014
Budget Truck Review
(5 out of 5 rating)

very professional overall. No particular issue and things went pretty smoothly

Distance: 100 mi
Cost: $450
Per. Mile: $4.50
SqFt. Moved: 600

Amy L

Ansonia, CT
Wrote a review on 8/1/2014
Budget Truck Review
(4 out of 5 rating)

This was a great service, and should i have to move again, I wouldn't hesistate to use it again! Thank you so much!

Distance: 12 mi
Cost: $129
Per. Mile: $10.75
SqFt. Moved: 1,000

Cassandra L

Atlanta, GA
Wrote a review on 8/1/2014
Budget Truck Review
(5 out of 5 rating)

the service in Cincinnati was very professional they took the time to show me how to hitch a trailer to the truck and put my truck securely on the trailer... i had a one way destination..... when i return my truck in Atlanta the customer service from the owner was very poor, it was business as usual no conversation just give him the paper work and go. The young lady who found my belongings i left in the truck was very friendly and helpful.

Distance: 510 mi
Cost: $850
Per. Mile: $1.67
SqFt. Moved: 1,400

Victor M

Cleveland, OH
Wrote a review on 7/30/2014
Budget Truck Review
(5 out of 5 rating)

Was the perfect size for the move.

Distance: 40 mi
Cost: $95.00
Per. Mile: $2.38
SqFt. Moved: 800

Richard G

Rio Rancho, NM
Wrote a review on 7/28/2014
Budget Truck Review
(4 out of 5 rating)

Great price and customer service. I moved from NY to NM and the only 'hiccup' was the AC broke on the truck on day two of a six day journey. I wanted to call their help line but was on a very tight schedule.

Distance: 1,800 mi
Cost: $3,400
Per. Mile: $1.89
SqFt. Moved: 1,500

Kim S

Gaithersburg, MD
Wrote a review on 7/28/2014
Budget Truck Review
(4 out of 5 rating)

The Hire A Helper experience was exceptional and the payment release once service was complete made this hassle free.

Distance: 676 mi
Cost: $900
Per. Mile: $1.33
SqFt. Moved: 800

Daniel D

Citrus Heights, CA
Wrote a review on 7/27/2014
Budget Truck Review
(4 out of 5 rating)

I got my truck online through Budget truck rental. when I pick up the truck at the store in Morgan Hill the man that assign me the truck was great as well as the people were at where I drop the truck off at, in Citrus Heights.

Distance: 160 mi
Cost: $360
Per. Mile: $2.25
SqFt. Moved: 400

Tim C

Carmel, IN
Wrote a review on 7/25/2014
Budget Truck Review
(5 out of 5 rating)

Great service on both accounts.

Distance: 1,003 mi
Cost: $1,000
Per. Mile: $1.00
SqFt. Moved: 800

Jordan M

Dallas, TX
Wrote a review on 7/23/2014
Budget Truck Review
(4 out of 5 rating)

Friendly staff. Clean/new truck.

Distance: 200 mi
Cost: $220
Per. Mile: $1.10
SqFt. Moved: 830

Paul M

Detroit, MI
Wrote a review on 7/23/2014
Budget Truck Review
(4 out of 5 rating)

The rental truck recommended by Budget wasn't big enough for all of my belongings, even without a sofa and love seat. Not sure if the next size up would have been too big, but given the fact that I was forced to overload my car and still fill the passenger compartment, it may have been the better option for my move.

Distance: 600 mi
Cost: $1,500
Per. Mile: $2.50
SqFt. Moved: 1,250

Benjamin G

Reston, VA
Wrote a review on 7/22/2014
Budget Truck Review
(4 out of 5 rating)

Good experience with Budget renting a 24 foot truck. Truck was ready and waiting and in good working order. The gas reading was a little lower than full, so I marked that on the sheet with no problems. AC worked well, though the radio didn't (I'd recommend checking that as part of the walkthrough). Estimated price didn't include taxes (6% sales + 10% rental), so that was a bit of a surprise. Once on the road, the truck ran very well. Dropoff was easy and painless. All in all, a good experience.

Distance: 265 mi
Cost: $710
Per. Mile: $2.68
SqFt. Moved: 975

terreia p

El Cajon, CA
Wrote a review on 7/21/2014
Budget Truck Review
(5 out of 5 rating)

They moved everything out of my home in less than 2 hours, the guy even came back after the move was over to break down my children's bedroom set. They were AWESOME I will definately call them when I ready to move.

Distance: 5 mi
Cost:
Per. Mile:
SqFt. Moved: 960

Tarek G

Midlothian, VA
Wrote a review on 7/20/2014
Budget Truck Review
(3 out of 5 rating)

Miscommunications btwn reservations and local branch caused major delay in truck pick up. Local did not have truck or Car carrier as reserved. Ended up having to do double pick up duty of truck on one day and carrier on day two. Customer service was somewhat accommodating by giving a small discount, which helped to provide some relief.

Distance: 480 mi
Cost: $755
Per. Mile: $1.57
SqFt. Moved: 1,000

Donna B

Pearland, TX
Wrote a review on 7/19/2014
Budget Truck Review
(5 out of 5 rating)

Everything was fine/

Distance: 2 mi
Cost: $128
Per. Mile: $64.00
SqFt. Moved: 1,100

Elizabeth R

Lebanon, IN
Wrote a review on 7/18/2014
Budget Truck Review
(5 out of 5 rating)

i was very satisfied with the outcome tho it started out shaky .

Distance: 450 mi
Cost: $1,100
Per. Mile: $2.44
SqFt. Moved: 1,400

Rita C

Bethesda, MD
Wrote a review on 7/18/2014
Budget Truck Review
(4 out of 5 rating)

The 10-foot truck met my needs well; I do have a number of items, including several pieces of furniture, but I was moving to a studio apartment. In addition to the truck itself, I ordered pads to protect furniture during the trip, which I think is a must.

Distance: 370 mi
Cost: $350
Per. Mile: $0.95
SqFt. Moved: 599

Randy C

Washingtonville, OH
Wrote a review on 7/17/2014
Budget Truck Review
(5 out of 5 rating)

truck was 26 foot - BIG. I was able to move without a scratch but there were many moments I was very nervous, this is hardly a cargo van. But the truck itself - low mileage, clean, just a few pings and dings, convenient to pick up and drop off locations. Nice experience.

Distance: 800 mi
Cost: $900
Per. Mile: $1.13
SqFt. Moved: 2,000

Jeffery B

Detroit, MI
Wrote a review on 7/17/2014
Budget Truck Review
(5 out of 5 rating)

Moving was not unpleasant at all; in fact, it was an enjoyable opportunity to see the road and meet some great folks from Hire A Helper.

Distance: 1,300 mi
Cost: $700
Per. Mile: $0.54
SqFt. Moved: 1,700

Lucy B

Denver, CO
Wrote a review on 7/16/2014
Budget Truck Review
(5 out of 5 rating)

Very reasonable and courteous staff!

Distance: 10 mi
Cost: $75.00
Per. Mile: $7.50
SqFt. Moved: 2,000

Helen G

Silver Spring, MD
Wrote a review on 7/15/2014
Budget Truck Review
(3 out of 5 rating)

We had used Budget in the past, and had found their prices reasonable, and their service better than some of their competitors, but this time they were a big disappointment. We had made our reservation a month in advance, and were supposed to pick up the truck from a liquor/convenience store/Budget location at 9 am. Due to various delays, we showed up at 9:30, but the place wasn't even open yet! We gave Budget a call and let them know, and decided to wait around because their sign said they would open at 10. In the meantime, we decided to walk around the place and see if we could find the truck and get an idea of whether or not it would need a through checking-over. We walked around the entire property, and the only trucks we saw were 16 footers, not the 24 footer we had reserved. When the place finally opened, the man said that he did not have a 24 footer available, and that they had all been rented a few days before and he had not gotten any back. He offered us a 16 footer (which, in retrospect, we probably could have managed with, but we didn't expect our movers to be so awesome at packing the truck! :) ). He called around and eventually sent us to another location about 10 miles away, where we got a 24 footer that was in functional, but not great condition. The truck itself was a bit beat up, and there were a couple of holes in the floor and ceiling, each about 8 inches in diameter, and we had hoped to have a ramp at the back, but wound up with a platform. We had also reserved 24 furniture pads, but the man at the new place only had 6. He and the man at the first place said something about giving us a discount for the inconvenience, but we're not entirely sure if that actually happened or how much it might have amounted to. If it did indeed happen, I expect that the discount would have been 15-20% - which isn't too bad. On the whole, I believe that most of the problems were caused by the man at the first location - he should have been aware of our reservation and been in charge of having it ready - but I also think that if Budget communicated better with the people at its locations and simply had a better organizational system, that most of these problems could have been avoided.

Distance: 40 mi
Cost: $170
Per. Mile: $4.25
SqFt. Moved: 1,100
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