I rented a 26' truck. The truck was clean and ran well. Easy booking, pick up and drop off. I have used Uhaul many times and will continue to use their services.

would use them again

Truck was clean. A little beat up but it did the job.

The owner at Uhaul in Poway, CA was a big help and proved himself to be veteran friendly. Gave me discounts on several things. I would definately reccomend his serice to all

Used trailers 5 times. One time did not have the trailer we ordered and we had to use a smaller trailer after they sent my husband to the next county where they didn’t have one either and knew nothing about him coming. They did compensate us with giving us half off the next trailer we rented after I complained. For the last move we had gotten a 28 ft. truck and found we needed a 6x12 ft. trailer to go with it. When we got it home with it, it had a flat tire. We took it back to u-haul only to be told to take it back home and they would send someone to fix it. It held us up a couple of hours.

I always use u-haul they are great to work with. They are all over the place with their satellite areas to find a place to rent from.

14th street Uhaul sis the best for intown moves

I payed premium $$ for a 26 ft truck and one guy working with 3 ppl waiting, and when the truck was fully loaded 20 miles out on the road the oil/wrench light came on. Called U-Haul they said its fine! Very stressful. Next time I will use a different moving company

Very old truck and unsafe to drive. Horrible.

My experience with U-Haul was excellent from beginning to end. Our truck was not only on time, but early, and we had a new truck, which was awesome. The representatives were very polite and helpful, and the price was quite reasonable. Will definitely use them again.

Good equipment, just reserve ahead of time, we used two trucks

I had a 26 foot truck and tow dolly. The equipment was fine but when I attempted to turn them in I was informed that my local U-Haul dealer did not accept the tow dolly. I was forced to take them to another dealer at a greater distance requiring the purchase of more fuel in order to meet the quantity required. I also incurred additional charges for being "late." The manager of the new receiving dealer removed the late charges and I am very grateful.

Had to keep calling them for truck. Did everything on line 2 weeks in advance.

I needed a tow dolly and advised I would be in to get it on my way out of town before they closed. They called every hour to h9ur and a half, all day, to confirm. I had to hook it up and secure our car by myself in pouring rain. I am a disabled Vet and cannot crawl under the car to hook chains. My wife begged for help and a young man did finally do so. When dropping off the truck and tow dolly wàs told that my destination office would not accept the tow dolly; had to drive to the next town where mgr was very helpful. It shouldn't be necessary to beg for help to safely use their product.

James from U_Haul, was superb, very kind, thoughtful, and great attitude. I had a great day to move, Thanks for making this move AWESOME!!!!!!!

Uhaul dealer was very helpful and provided very good service for truck and trailer. The labor help provided was not acceptable and added two days to my move as well as cost to rent a 12ft trailer for the items not loaded on the 26ft box truck. I only supervised the first third of the truck loading which was acceptable as it was being pack correctly. The balance of time was spent directing to wrap furniture with blankets before they were moved and to do it correctly. Either this 3 man crew did not know what they were doing or were taking advantage of the situation. Upon arrival at my new location, I watch the truck being unloaded and saw that at least half of the truck was not fully loaded. 2ft of space near the top was open and could have easily accommodated the items on the 12ft truck. I wish I had arranged the moving help at the originating location thru Hire A Helper for qualified movers.

It was a local Uhaul truck. I got a truck that was bigger than what I have and it worked the entire time I had it. I'm not sure what else needs to be asked of it.

The truck was clean and had no problems. Only complaint, a truck was not available locally. Had to drive 50 miles to pickup the truck.

Booked a truck in the town I live in. They called me 30 minutes before my pickup time and told me I had to go to a place 30 - 45 minutes away and didn't even give me any mileage for free. So I ended up paying for the extra miles even though I booked the truck for a place 2minutes from my house. Not satisfied at all with their logistics.

I booked a one way move from Ithaca to NYC. Easy booking and woman at front helped us find a way to save money.

Truck a bit small. 2 trips required with 10 foot truck

Over charge on price per mile. Up to $1.19 now. Truck was not full of gasoline, only half full.

The U-haul rental experience was good. A few issues finding the exact size truck I wanted locally, but I was able to get a truck that worked and the U-haul office was efficient and helpful.

The staff was outstanding made everything simple. The truck was clean and ready to go, we will definitely use them again if needed.

I went on line and pre registered, when I arrived at their place of business the truck was ready. I was in/out in a matter of just a few moments.

Horrible! The auto transporter we rented was faulty. It collapsed and damaged my vehicle. U-haul would not bring me a replacement; I had to go get one myself. We got a dolly instead and it too was faulty. It was missing the pin to keep the vehicle from turning. It was just a horrible experience and I will NEVER use them again.

The U-Haul was good and I would use them again depending on the location of the drop offs. They had a very convenient location for us to drop off in the middle of nowhere which is why we used them instead of another provider. I wish the trucks had been equipped with better audio options. When you have a very long drive, only having an AM/FM radio got really old. Especially driving through back country where you can't get very many radio stations. The truck does hold a lot of gas so I didn't have to stop very often. But it ended up being more expensive than I had anticipated given the advertised price.

Easy, fast, no sweat

Very easy to rent. Returning was a bit more cumbersome but not to the point that I would not rent again.

they were very helpful in accommodating my wishes.

The truck was clean and ready upon our arrival. The manager was very helpful.

Perfect experience, simple, affordable, great experience!

Easy pickup, will just drop off.

Uhaul service was great.

Much less expensive than the others and certainly sufficient for my short distance (40 miles) move.

Appreciate all the help in renting the truck.

Would recommend to use the U-haul truck.

our reserved truck was not there at 8 am. I dropped my husband off to pick it up promptly at 8 am so he could drive it home. He called me 20 min later to tell me to come back and take him to a different location because they didn't have a truck for us. This set us back nearly an hour. Not very happy about that.

This outlet wasn't customer service oriented.

Very good job tan a lot

I go here often when I need moving equipment. Service was good.

Everything went smoothly.

The truck was very bouncy. could not even see anything in the driver side mirror. The truck caught fire 170 miles from my destination and I lost so much.

Gave 4 stars because they never made it clear that we had to strictly stick to the times scheduled. We were running late by 1 hour, and were getting multiple calls from the office to see where the truck was, telling me they had a reservation. Seemed unrealistic to me to think that nobody every runs over and have a reservation setup back to back.

I never had problems with Uhaul but this struck me as odd: they charge for the blankets but they expect you after a long and stressful move to fold them back?? and I f you don't they charge you $25?? it costs them $25 to fold 10 blankets? also they should consider having a 24h help line in case you are travelling late and have questions. For such a big company the customer assistance is very poor. On the positive side, the tracks are big and have a ramp and the pick up and drop off is easy. I might use them again just because they are relatively cheap (if you don't count the extra charges) and the have stores almost everywhere.

We had a brand-new 26' truck

nothing bad nothing good just OK

They gave me a brand new truck only had 150 miles on it. It was very good on gas. I was impressed.