Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,270 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,473 moves through HireAHelper

4,270 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,473 moves through HireAHelper

4,270 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,270 reviews
92%
4%
1%
2%
1%

Jeffrey D

(5) 11/15/2021 Kingsport

Our crew showed up early and ready to work.
They were quick and efficient.
Well worth the money.
The guys were polite all morning.
I will use them again when we move again.

Mover's response:
thank you jeffery for the kind words hope to see you again. ~zeb
- Smart Move, LLC

Terry H

(5) 11/16/2021 Chapel Hill

Overall, a great experience and highly recommended. Definitely a strong value to Hire A Helper.

I had signed up for two movers for two hours to help move the big, heavy, or otherwise unusual furniture from one apartment to another in the same complex, separated by about 300 feet. Three movers (one more than expected, but at no additional cost) arrived spot on at the earliest moment of the one-hour start window and they got straight to work after a quick tour. The moving crew took obvious care of our furniture and apartments as they moved items out and stacked them into the truck. Where appropriate, furniture was protected with blankets or were strapped with rope to prevent movement during the very short drive. The crew finished up the work right at the two-hour mark.

There was one particularly heavy furniture item that broke in half while coming down the stairs. I do not fault the movers as I don't believe it was carelessness or intentional. I was able to mostly put it back together and it was far from a sentimental piece of furniture.

Other positive thoughts:
-The moving crew was particularly polite with a "Yes sir" for each instruction given. Certainly was not expected or necessary, but appreciated.
-The truck was too full to fit our bed's headboard for our very last run. One of the movers offered to walk the headboard to our new apartment.

A critical thought:
-Confirming the move by calling Smart Move's phone number was frustrating. I would call at all times during their open business hours and the call would never get picked up. The voicemail box would then be full and I was not be able to leave a message. After a couple days of attempts, I requested assistance from HireAHelper who then emailed Smart Move. A contact from Smart Move immediately texted my cell to confirm the move and discuss other details. If text or email is best method for communication, Smart Move should reach out immediately, once a job is accepted, through one or both of those methods to open the line of communication.

Stacy T

(5) 11/11/2021 Waynesville

We brought a full shipment from NH. to Waynesville, NC. We called Hire a helper for help with the unload of our shipment. They sent us 7 young men, Jamiel-Jacob-Jason-Indigo-Desi-Cody and Zeb from Smart Move, LLC they all worked really well, super polite and went above and beyond what was asked of them. Thank you, guys, for a job well done. I would recommend them for sure.

Mover's response:
thank you very much Stacy for the review and kind word hope to see you again. ~zeb
- Smart Move, LLC

Brittney W

(4) 11/4/2021 Murfreesboro

Great team of guys and we were able to get moved efficiently

Brad H

(5) 11/12/2021 Nashville

The 2 men that came to unload my truck were early and had all the necessary tools and experience to do a professional and safe job. They were meticulous handling our personal items and made sure everything fit perfectly in the storage unit. I will definitely use them again when I move into my new house.

Johnny T

(5) 11/12/2021 Franklin

We hired to guys for the job and they were great.
Drake and D called us prior to let us know they were on their way and again to let us know they had arrived. We met at the storage unit and they worked very hard to get the job done in a timely manner.
Both guys were very respectful and pleasant to work with .
We would hire this company again for our moving needs.

Jessica E

(4) 11/12/2021 Raleigh

Very prompt and prepared! Both of the guys were very nice and handled the moving of my furniture delicately.

Mover's response:
Thank you for the kind words, Jessica! ~Tiffany
- Smart Move, LLC

Larry B

(5) 11/4/2021 Greer

They did a good job packing the truck,it just took twice as long and cost me double. I know it takes more time to pack and they did an excellent job there. I would recommend them.

Kevin T

(5) 11/13/2021 Durham

James and crew were the best. On time, positive attitude and so polite. Would hire again without a doubt.

Mover's response:
Thank you for the review, Kevin! ~Tiffany
- Smart Move, LLC

Penny D

(5) 11/10/2021 Goldsboro

These guys are great! They work with us all afternoon when we had a scheduling issue with our pod got here early and waited in the driveway for the pod and then got right to work. They finished a half hour early and so we were able to spend the extra time getting a few more things arranged where we wanted. They were very polite and we will definitely use them again!!

Mover's response:
Thank you for the review, Penny! Customer satisfaction is our number one priority! ~Tiffany
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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