Smart Move, LLC - A Local Bailey Moving Company
Bailey, NC / Moving services within 60 miles
Booked on 16,445 moves through HireAHelper
4,259 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
Bailey, NC / Moving services within 60 miles
Booked on 16,445 moves through HireAHelper
4,259 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
20 years in business
One of Bailey's Favorite Moving Companies
A Note from HireAHelper
We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!
Relocation with Smart Move, LLC
Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.
David T
Incredible crew! They were very efficient and careful. Everything was moved into the new place exactly as I asked and they put items precisely where I wanted. Each of the crew was extremely polite and knew exactly what they were doing. I would definitely use them again.
Shirley B
Jason and Jason did an excellent job. My family told me everything would not fit and these two young men got everything in. I am very pleased with the job they did
David C
Hard workers! Will use again
Linda D
These two were amazing. They were nonstop and clearly Tetris players! Incredible job. Would recommend highly! Thank you! ??
Ed F
I found that they helpers were nice; however not respectful of our house and the good. Lots of banging into doorways, and even when I stated that the container was fragile, they did not handle it with care. I think they were focused on getting the job done quickly, rushing and not working as a team. They did not have tools to reassemble the furniture and I needed to provide them with the tools as he stated, “I did not bring my truck”, even after I confirmed this with the dispatcher prior to the unload. Rushing, they broke a bed frame, of which putting a claim in won’t even pay the tax for the repair. Disappointing after the loading in Seattle was seamless and great care in handling our possessions and loading was outstanding. The “owner” was an attentive when I texted him initially; however, have not heard a peep from him, other than “file a claim”. I am hoping that they can do better for you.
The bed frame was damaged prior to the move. Our crew was working efficiently to save you an hour on your bill, not rushing but moving with a sense of urgency. Due to the existing damage, they were hesitant to assemble the bed to avoid being blamed for the prior issues.
We have issued a $150 refund on your $240 move (before tax), essentially completing your move for a minimal charge. We did our best to navigate the small rooms and tight doorways with your large furniture. While we strive to make every customer happy, sometimes circumstances prevent us from achieving that goal.
Melissa R
Hardworking crew, they did an excellent job with care to my items.
Jill G
The movers were courteous, on time, and very fast. I think they did a wonderful job. The only worry I have is how many boxes were stacked on top of my furniture. There were a lot of heavy boxes and I worry about the legs and support at the base of my furniture. But it was a pleasant experience. I would definitely use them again.
Steven L
The guys were great. Super fast, friendly and efficient. I would hire them again!
Kenny P
The actual movers that showed up were great guys and worked hard. However, I ordered movers for 4 hours and was told they would stay as long as the job got done and I would pay for every additional hour. After my 4 hour block, they stayed a little longer and then told me that their boss was taking them off the job to go to another job. Again, the actual workers that showed up were great. Whoever this "boss" is has no clue what they are doing and is a moron. I had to complete about 25% of the move myself with my 16 year old son and 19 year old daughter. We moved our belongings into the PODS until 2:15 AM. This was completely unacceptable. Something needs to be said up front about how they have a deadline and would have to leave. At least then I could have hired some other movers to finish the job, or gone with a different company all together. If I hadn't already paid, I wouldn't have paid the full amount.
We apologize for any inconvenience this situation may have caused. We want to clarify that we fulfilled our pre-booked time and went beyond it, loading all containers available when our crew arrived. The additional unit was rented only after our departure.
Service Area
We handle moves within 60 miles of Garner, NC 27529.
We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.
Get To Know Us
What can a customer expect after booking with you?
After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.
What can a customer expect on moving day if they hire you?
On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.
How should a customer prepare for moving day?
Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.
What types of moves have you handled?
We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.
What's your favorite part about being a mover?
My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!
What training do you provide your crew members?
Our training consists of live experience at our warehouse before going in our customers' homes.
Smart Move, LLC Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 9:00 AM - 7:00 PM |
| Tuesday: | 9:00 AM - 7:00 PM |
| Wednesday: | 9:00 AM - 7:00 PM |
| Thursday: | 9:00 AM - 7:00 PM |
| Friday: | 9:00 AM - 7:00 PM |
| Saturday: | 9:00 AM - 7:00 PM |