Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,262 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,451 moves through HireAHelper

4,262 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,451 moves through HireAHelper

4,262 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,262 reviews
92%
4%
1%
2%
1%

Eric P

(4) 7/28/2015 Durham

Arrived on time. Worked fast. packed securely. Only suggestion: remind these folks to bring a hand truck and/or dolly.

Nick P

(5) 7/18/2015 Raleigh

Danny and Angel were very helpful, courteous and diligent. Good job guys.

Angela W

(4) 7/12/2015 Raleigh

Our helpers were 15 min ahead of schedule. They were not prepared for the job. No moving supplies (blankets, dolly, tape). They worked hard. Yes, they were very respectful of our property and goods. Yes, I will use them again.

Mark S

(5) 6/27/2015 Raleigh

They were very respectful and polite. They worked hard! The only bad thing is that they were not on time but called because they were getting some rope. At about the 2 hour mark , he wanted to add some time. When I reminded them that they started at 9 and not 8,that was all that was said about it and we were done at 3 hours. Money well spent.

Kristine N

(5) 6/24/2015 Chapel Hill

On time, quick work, even in 100 degree temps they were hard-working and respectful.

Thank you!

CARL G

(5) 6/6/2015 Fuquay Varina

Hard working...very easy going and polite...worked steady the whole time and did a great job.

Eustaquio B

(5) 5/30/2015 Burlington

The two guys from Smart Move, LLC who came over to load and unload our stuffs arrive on time, they were very courteous, they are prepared for the job, they really work hard, they were respectful and i don't have any complain about them. Yes I will hire them again and recommend to my friends if they need load/unloading job.

Harry S

(5) 5/21/2015 Raleigh

Garrett and Brandon are two of the most hard working individuals around. They are both polite and accommodating to a fault. They followed directions and responded to requests without question or complaint. Garrett is extremely competent and loaded the truck in the most efficient manner possible. There was not a square inch of wasted space. The moved the contents of a 1900 square foot home in nine hours. I highly recommend this team.

Andrew D

(5) 5/15/2015 Raleigh

I was very impressed by the service. Both gentlemen Garret and Edmund went above and beyond to make sure all items were major were packed well and placed inside the container to maximize space. They also lifted some extremely heavy plant pots around 200-250 lbs which very unwieldy and difficult to move.
They were very polite and friendly. They deserved a good tip as well.

Very pleased with the service and will be using them to unload at my new home at a later date.

Julia V

(1) 5/22/2015 Raleigh

DID NOT SHOW! We hired them to help us unload and they did not show. We were on time and contacted them b/c they were not on site to meet us. At that point, they told us they were running late (potentially past the hour window they have). We said that was ok and they were supposed to call when they were 30 minutes away. We waited and never received a call from them. (Waited for an hour and 45 minutes). I called two numbers I had for them several times and was unable to reach them. Then called Hire a Helper who was also unable to reach them. Ended up cancelling the order with them and Hire a Helper found us new unloading help. After the Smart Move order was cancelled, THEN they called me and tried to blame us for the problem! Worst customer service I've ever experienced on a move.

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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