Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,262 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,451 moves through HireAHelper

4,262 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,451 moves through HireAHelper

4,262 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,262 reviews
92%
4%
1%
2%
1%

Ben G

(5) 5/19/2015 Durham

Very nice guys, would use again for sure!

Erin B

(4) 5/16/2015 Burlington

The movers were nice and professional. My issue is with the management. The movers said they only had an hour or two of sleep due to a late job the night before. You could tell they were exhausted.

Beth T

(2) 5/9/2015 Raleigh

I ordered 4 guys and only three showed up. They kept telling me he was on the way. The fourth guy had the dolly's with him so they did not have the right equipment. About an hour into the job on off the guys fell off the truck and got hurt. So now I was down to two guys. The other two guys were ok but did not know how to pack the truck so a lot of time was wasted waiting for them to find someone else to help. At about 2 1/2 hours they finally had to got get another person to help them. I hired them for three hours it took 5 hours to get the job done. So really I had 3 guys that worked a total of three hours and they still charged me the four hours. Telling me that they were giving me a break because they did not charge me the extra hours. The guys that were there we not the problem. I think the boss should have done a better job trying to fix the situation. I felt bad the guy got hurt. But the real issue was that the fourth guy never showed up and that was never addressed. I would not use this company again because of the management. I used Hire a help on the other end of my move and the service was great. Just depends on the contractor you pick I guess.

Elizabeth C

(5) 5/15/2015 Raleigh

They were very careful with all my items, and wrapped everything in furniture pads. The uhual was expertly packed, and the guys were courteous and professional. The only con is they were a little late, but they got done very quickly so it didn't matter!

One of my items did get scratched in transit, so be sure that someone is at the truck "directing" how things are packed.

Joe D

(5) 5/7/2015 Apex

Garrett and Eric were awesome! They kept me posted on their ETA and when they arrived, they assessed everything and went right to work. They were very courteous and careful. They took a lot of the stress out of my move. Unfortunately, I will have to move again in August, but fortunately, hopefully I will have Garrett and Eric to move me again. I highly recommend them! Thanks guys! Even phone communications with the company were pleasant.

Heather H

(5) 5/9/2015 Garner

I was extremely happy with this service! The movers were on time, efficient and pleasurable. I couldn't have asked for a better experience and would use them again in a heartbeat.

Amber B

(5) 5/9/2015 Fuquay Varina

They were extremely polite and efficient. I would definitely use them again!

Sara F

(5) 4/25/2015 Wendell

The two helpers worked very efficiently. They were very polite. They completed their job very well. In fact, I am going to request the same two helpers for when I move into my new home.

Bob C

(5) 4/27/2015 Rolesville

We were pleased with both of the workers who we hired. They were clean, courteous, and friendly. They arrived promptly and went right to work unloading our furniture and boxes. They didn't stop and the work went quickly and efficiently. We were very pleased to see how careful they both were to make sure they did not damage our walks and woodwork. We would gladly hire them again

Harry S

(5) 4/18/2015 Raleigh

Garrett was extremely helpful and conscientious, always taking care to protect our belongings and suggest the best approach for handling the storage container. I would highly recommend this group for any moving needs.

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min
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