Rigo's Moving & Storage, Inc - A Local Los Angeles Moving Company

(4.8 out of 5 / 1,408 reviews)

Los Angeles, CA / Moving services within 50 miles

Booked on 7,088 moves through HireAHelper

1,408 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

11 years in business

Los Angeles, CA / Moving services within 50 miles

Booked on 7,088 moves through HireAHelper

1,408 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

11 years in business


One of Los Angeles's Favorite Moving Companies

A Note from HireAHelper

We love working with Rigo's Moving & Storage, Inc because they pride themselves in taking care of their Los Angeles, CA neighbors. After several years moving in and around Los Angeles we believe you'll love working with them too!

Relocation with Rigo's Moving & Storage, Inc

As an Industry Leader in Transportation and Relocation Services. Our Mission is to serve our Customers with a Professional Service and do Everything in our Power to satisfy their relocation needs. As one of the largest companies in Southern California we count with the Experience and Equipment to complete your relocation needs in the right manner. We are a one stop moving company. We do everything in the Moving Industry, we can do Local, Long Distance, Labor Only, Packing, Assemble, Storage and more. If you hire us for any future services you can be 100% sure that we are going to show up to your job site on time and date you request it. We are the moving company with the most completed jobs at HireAHelper and that speaks by itself of how professional we are.

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Credentials

Licensed Business:
License Number
0002819599-0001-8
Issuing City
Los Angeles
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
State Fund
MC/State License:
MC #
587166
DOT #
3075110
State Lic/Cert Name
T-0191663
State Lic/Cert Number
T-0191663

Moving Reviews

Real Los Angeles area customers. Unedited, unfiltered reviews of Rigo's Moving & Storage, Inc.

4.8
1,408 reviews
91%
4%
1%
2%
1%

Sarah L

(5) 10/11/2024 Pasadena

Great, beyond expectations

Mover's response:
Thank You Sarah for choosing us to assist you with your moving needs! We are delighted to know that the movers were amazing! We are always just one call away for any future moving assistance!
- Rigo's Moving & Storage, Inc

Cathy Z

(5) 10/12/2024 Simi Valley

Very polite, capable, and hard working...

Mover's response:
Thank You Cathy for choosing us to assist you with your moving needs! We are delighted to know that the movers were amazing! We are always just one call away for any future moving assistance!
- Rigo's Moving & Storage, Inc

Laura P

(1) 9/29/2024 Palos Verdes Peninsula

I will NEVER use RIGOS again nor recommend them. Got them theough Hired Helpers which were very professional and I was honest about all the stuff i had. Al and Brian both felt 8 hours was good enough. Well rigos took 16. Started off working quickly. One crew person only barely spoke english. I already had stuff boxed and ready. They Used my shrink wrap and tape for furniture and misc when they had their own supplies on truck. Before 1st day get a call they would be several hours late. Didn't finish job as it got dark and had to come back next day because they were late. Asked for early start time 2nd day, again between 9 and 10.Prior to this move I went from a 4200sf home to 2800. Took that company one day with 3 man crew. This move with rigos was from 2800sf to 2100sf home Took them 2 full days. Second day rigos had 4 people. When they went over the alloted time they really milked it. Told me unloading would go quicker than loading. We'll guess what. It took them longer to unload than it did to load and there was no bulky items the second time. On hourly time now so let's chalk it up is my theory. One guy in back of truck constantly on a cigarette break.My phone broke. Couldn't use internet as wi fi was disconnected from home I was in and not hooked up to home moving into. Martha rudely called over 25 times and texted an equal amount of times wanting her extra payment for her workers who took extra long to do their job or she would instruct movers to stop when she was fully aware of phone service being down. She wouldn't take credit cards which is unheard of. Couldn't use her 3rd party company for credit card as it was after 6 p.m and they closed. I had to stop what I was doing and drive to find internet service.
They dropped 3 boxes, one of which was my makeup as I am a professional stylist. Good amount of it was broken. All they said was sorry when they dropped the box and it was dark outside for me to notice the breakage until I unpacked. Rigos charged more than the quotes from hired helpers, which I found odd. Martha said those were her rates. Martha never once apologized nor showed any consideration for anything. Her crew sure did a 360 when the initial time period was over.
I'm not sure if Hired Helpers should be accountable for the original time quote, but to say they were sending out their best company that had great reviews is a huge laugh. I'm still sitting here trying to figure out why in the world it took this company 2 full days to move a 2800sf home. What a joke. Rigos is a big NO in my book

Mover's response:
Hello Laura, first and foremost as you did book us through Hire a Helper, they were the ones who gave you the estimated time and gave you misinformation regarding how long your move would take. Our representatives here at Rigos would not give an estimated time because there are many factors to take into consideration that can make the move go either faster or slower. We apologize if you were unable to understand the mover's accent but he speaks and understands English perfectly fine. The movers used your packing materials because you did not want to purchase packing materials directly from us. The day before your appointment that took place on Sunday 9/29/24, our project manager called to ask if it was okay with you to change the arrival window between 9:00 A.M to 10:00 A.M which you agreed to and so the movers arrived within that arrival window. The movers have informed me that the move could have been done within the 8 hours but it took longer because there were many factors on your end. For example, on September 29th the movers had to wait for you to inform them what boxes would be going because there were multiple boxes that were open and many were poorly packed as they were unsturdy. On the second day when the movers returned they asked what was going to be taken and because you gave them a specific amount of items, they filled up the truck according to those items but throughout the move you seemed unsure what else was going to be taken so you started adding more items. This caused the movers needing to do a double trip because there was no longer any more space. Due to our policies that you were aware of, we do have to collect payment once we receive a time from our movers when they believe they will complete the service in order to avoid wasting time waiting for the client at the end of the move to collect payment. Two hours before the movers finished you told us that you had sent the payment but after an hour of waiting nothing was processed and when we called to inform you that the payment was not processed, that is when you started to avoid our calls. Finally we were able to get a hold of you through our movers.
- Rigo's Moving & Storage, Inc

Tina M

(5) 9/23/2024 Los Angeles

Santiago and Ohsmar (not sure if I am spelling his name right) were on time. They treated the furniture with care.
They had to maneuver within a senior assistant living facility in using the elevator and they did it with finesse. I wasn't sure if everything was going to fit in the POD but they filled it with a little room to spare. When we opened it up in Georgia (coming from Los Angeles, CA) everything was secure.

I would definitely use these two guys again.

Tina

Mover's response:
Thank You Tina for choosing us to assist you with your moving needs! We are delighted to know that the movers were amazing! We are always just one call away for any future moving assistance!
- Rigo's Moving & Storage, Inc

Sarah M

(5) 9/20/2024 West Hollywood

Outstanding!

Mover's response:
Thank You Sarah for choosing us to assist you with your moving needs! We are delighted to know that you were satisfied with your service outcome! We are always just one call away for any future moving assistance!
- Rigo's Moving & Storage, Inc

Nancy W

(5) 9/28/2024 Arcadia

Outstanding job. Hard work. Friendly. Will definitely use again when we cross country.

Mover's response:
Thank You Nancy for choosing us to assist you with your moving needs! We are delighted to know that the movers were amazing! We are always just one call away for any future moving assistance!
- Rigo's Moving & Storage, Inc

Jazzmin M

(5) 9/28/2024 Corona

Great job will definitely use them in the future fast and efficient

Mover's response:
Thank You Jazzmin for choosing us to assist you with your moving needs! We are delighted to know that the movers were amazing! We are always just one call away for any future moving assistance!
- Rigo's Moving & Storage, Inc

Sarah J

(1) 9/23/2024 Santa Ana

The movers took 10 hours to move a 2-bedroom apartment less than a mile away, and left the majority of our boxes behind. They did not take the tv's off the walls like they said they would, so we had to hire a contractor to move the tv's and rented a truck the next day to move the boxes ourselves.
They seemed to move as slowly as possible to earn more money (taking multiple breaks, and 20 minutes to come back after loading each piece of furniture). To make matters worse, the moving company held our belongings hostage in the parking lot until we agreed to pay for 4 more hours for them to unload the truck.
Run, don't walk, away from this scam moving service!

Linda G

(5) 9/12/2024 Huntington Beach

Calvin and Dustin did a fantastic job. Very professional and efficient.
Thank you for all your help. I highly recommend their help for any size job!!

Mover's response:
Thank you Linda, for choosing us to assist you with your moving needs! Our top priority is to always leave our customers satisfied and to provide them with high quality of work. We are always just one call away for any future moving assistance.
- Rigo's Moving & Storage, Inc

Van T

(5) 9/26/2024 South El Monte

Great team of movers that made a hard job quite easy. Had a small window to load truck and their help made the job get down quick and efficiently. They arrived early and got right on the job. Would recommend to anyone looking for help in moving or loading/unloading.

Mover's response:
Thank You Van for choosing us to assist you with your moving needs! We are delighted to know that the movers were amazing! We are always just one call away for any future moving assistance!
- Rigo's Moving & Storage, Inc

Service Area

We handle moves within 50 miles of 4385 E Olympic Blvd, Los Angeles, CA 90023.

Get To Know Us

What can a customer expect after booking with you?

We are a professional moving company where our clients always come first. Our customers can expect an amazing job outcome by our movers because we are trained and have the proper materials needed for the job.

What can a customer expect on moving day if they hire you?

Our customers can expect a well prepared crew with all the materials needed for their move. They can also expect to be stress free during their move because of how reliable our movers are.

How should a customer prepare for moving day?

Customers should prepare for the day of the move depending on what services they get/want. We reccomend that clients remove clothing from drawers, wardrobes, etc, to make the items less heavy for our movers. Always label your boxes. We also recommend to speak with our project manager about materials needed for the job to have them ready for the day of the move. Lastly, feel free to ask questions with our project manager about any concerns to be informed on what to do the day of the move.

What types of moves have you handled?

As a professional moving Company we have the experience and equipment to handle any type of moves. -Long Distance Relocation -Local Relocation Load/Unload -Pack/Unpack -Baby Grand/Upright Pianos -Safe Guns/Heavy Items -Antiques -Corporate Jobs -Office Moves -School Moves -Moves within same House or Apt/condo complex

What's your favorite part about being a mover?

Our favorite part of being a mover is seeing the relief on our clients face after getting the job done. We love being able to make our clients move stress free as much as possible.

What training do you provide your crew members?

We provide all of our employees with a one month training program at our head quarters to help them gain experience by teaching them good communication skills, how to pack fragile items into boxes, move heavy items using the proper equipment, stack the trucks or containers using every inch of space, etc.

Rigo's Moving & Storage, Inc Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
The health of our customers and employees is our top priority We provide Face Mask, Gloves, Hand Sanitizer and any other Safety equipment on every job., (always included, no fee)
Hand tools for assembly:
We provide basic Heavy Duty Tools, (always included, no fee)
Hand truck:
We provide a Heavy Duty Hand Truck, (always included, no fee)
Plastic wrap:
We provide plastic wrap for 2-3 furniture items, any additional plastic wrap used will be a $35.21 dollar charge., ($35.21/ea.)
Rope:
We always provide straps to load/unload (we will need them back or a fee will be applied), If is Load only we recommend you to ask about our packing materials prices., ($7.04/ea.)

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$113/hr
for 2 movers after 2 hr min
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