ProLoad - A Local Oakland Moving Company

(4.9 out of 5 / 657 reviews)

Oakland, CA / Moving services within 59 miles

Booked on 2,285 moves through HireAHelper

657 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Oakland, CA / Moving services within 59 miles

Booked on 2,285 moves through HireAHelper

657 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM


One of Oakland's Favorite Moving Companies

A Note from HireAHelper

We love working with ProLoad because they pride themselves in taking care of their Oakland, CA neighbors. After several years moving in and around Oakland we believe you'll love working with them too!

Relocation with ProLoad

Welcome to our moving company, your reliable partner for all your moving needs! With years of experience in the industry, we specialize in loading and unloading storage containers and units, including PODS, Pack Rats, and any size moving truck. At our company, we pride ourselves on our skilled packing, moving, and relocation services. Whether you're moving to a new home, relocating your office, or transporting your possessions to a new location, we have the expertise and resources to get the job done right. Our team of friendly, background-checked employees is committed to providing courteous and professional service to all of our clients. We understand that moving can be stressful, which is why we work closely with you to ensure a seamless and stress-free moving experience. LIFE IS STRESSFUL. MOVING DOESN'T HAVE TO BE!

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Oakland area customers. Unedited, unfiltered reviews of ProLoad.

4.9
657 reviews
92%
4%
1%
2%
1%

Bruce B

(5) 7/22/2020 Hayward

Noah and Carlos were excellent! On time, very courteous, very efficient, and professional. Thank you for a job well done!

Jennifer B

(1) 7/19/2020 Redwood City

Issues we had with service.
1. Movers showed up more than 2 hours late and didn't even bother to notify us that they were running late. We thought no one was going to show up on moving day.
2. Movers took masks off for a majority of the move-in the middle of a pandemic and in a state where masks are required! My husband and I were home and helping and both of us had our masks on the entire time. It was disrespectful, and put us at risk that they were not wearing their masks in our home while we were working with them.
3. These were not professional movers. We could have had our friends come over and move faster and pack better. After they left my husband and I had to reorganize a good amount of stuff they put in our POD because it was so poorly packed.
4. They ruined one of our pieces of furniture by stripping the screws.

All in all bad service. I would have rather not had them here at all given the entire experience. I would not ever use this moving service again.

Randall P

(5) 7/16/2020 Walnut Creek

Excellent service. They showed on time and worked non stop for the entire 2 hours I needed them to move my stuff from a PODS to my apartment. They were polite and took great care not to "rough handle" my furniture. Great job....highly recommend.

Laura J

(5) 7/19/2020 San Leandro

Wonderful experience! Our helper was prompt, friendly, worked quickly but carefully moving our items, shared advice for the best way to load, and made sure we were all set. Would hire again!

Ethan K

(5) 7/16/2020 San Mateo

They were on time, worked quickly, and were careful with my things. I would highly recommend them.

Martin S

(5) 7/15/2020 San Jose

Knowledgeable, fast and friendly

David H

(2) 7/7/2020 Oakland

We had a number of problems with this company. First, we were assigned one mover and coordinated with them. Then the morning of the move we had another mover contact us saying they were coming at a different time which created confusion. Second, they tried to sell us tape, Saran Wrap, boxes etc. before they even made it inside. Third, immediately upon entering before stepping through the foyer they said there was no way it could all fit and asked what we would be willing to leave behind. When I made suggestions of how to more efficiently pack he’d told me it wasn’t his first time doing this. We ended up having to leave two pieces of furniture behind due to poor packing efficiency. They also put boxes sideways and some boxes were torn open with the tie ropes. Finally, they spent a lot of time wrapping cheaper furniture and not wrapping the expensive stuff. They said at the beginning they could stay late if 4 hours wasn’t enough but they spent so much time wrapping, at 3.5 hours it looked like they would run out of time and they said they couldn’t stay later. They had moved all the boxes first leaving heavy furniture behind with no more blankets even when we asked those pieces of furniture be wrapped and moved earlier. Two stars because nothing in boxes was broken but there was grease left on my favorite chair and blood left another item.

Mover's response:
The only reason Carlos offered the supplies is to try to help and offer great service. The home was not fully packed and Carlos gave the customer 10 free boxes and packed the loose items. The movers loaded the pod floor-to-ceiling for 3.5 hours, wrapping all furniture safely. Finally, the working condition for the move was far from ideal. A neighbor had past away and the smell of the body had consumed the entire hallway, the movers could barely breathe yet they persisted. A police officer who entered the scene even told the movers they could leave if needed and that they didn't have to work in these conditions but they responded that they wanted to help finish what they started for the client. The movers worked very hard and this is a really unfortunate way to look at the work done. We have reached out to the client offering to further resolve the issue but never got a response back.
- ProLoad

Matthew J

(5) 7/12/2020 San Jose

Excellent movers. They are careful, friendly, ask questions and allow you to direct them as needed. They showed up early and stayed late - worth the money!

Greg G

(5) 7/12/2020 Oakland

Great job by the guys who came by. Friendly and professional.

Hannah K

(5) 7/11/2020 San Ramon

Efficient, helpful, nice people. I wish they could be the ones to help with all my moves. Definitely recommend.

Service Area

We handle moves within 59 miles of Oakland, CA 94612.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$45.00/ea.
Rope:
$15.00/ea.

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$170/hr
for 2 movers after 2 hr min
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