Ok but higher priced than I would expect for a small truck

Delivered as promised. I even got an extra day for free. Would highly recommend.

To quote a Seinfeld episode- “You know how to take a reservation “ “You just don’t know how to hold the reservation” We were alerted a half hour before rental truck pick up time that no truck was available; they said they had been trying since the day before to find one - why were we alerted right as we were to leave to get it? We had movers coming and we were on a time constraint! We had to end up finding one at the last minute after much frustration with Budget. Never again!

These guys were professional and very accommodating. I highly recommend them.

I was supposed to have a 16ft van available for me for pickup on May 7th at 12:00 and when I got to the location they did not have one on the lot. The employee behind the desk was very apologetic and made some calls to see if she could find me one. She could not, I ended up having to rent from U-haul which cost more. I was on a tight deadline and this was a very stressful situation, especially because I had contacted Budget the day before Wednesday, May the 6th to confirm that the vehicle would be there.

Fast, easy and affordable.

Truck was old. Gas tank cover was not attached by wire hook and signage on back of truck was horrible, pealing off. Inside of truck where passenger and driver sit was unkempt.

I rented a 16 foot truck to drive from Georgia to Florida. Surprisingly this truck was very easy to drive, however it was a bit noisy in the cab. It was large enough to fit everything I needed to move with me. Both the rental check in and the return location were very easy to get to and the person helping me was very informative and answered all of my questions. The price was very favorable and included unlimited mileage, so it was much cheaper than hiring a moving company. I will definitely use Budget rental trucks again. I did add the full insurance/road side assistance to the rental which added to the cost, but since I was driving alone between two states, I wanted the assurances that came with the Insurance and road side assistance.

Everything was on point.

Easy pickup and drop off, fair pricing.

Enjoy the service I received with Budget from booking online, picking up and returning the truck. The employees In both locations were very courteous and friendly. The truck itself was great easy to drive just hard to climb in if u have bad knees and hips like I do. My dog slept very comfortably on the middle seat.

The ramp got stuck and we couldn't use it for the majority of the move. Which sucked!

If it were based on Mr.Scott it would be excellent, he was amazing he went out of his way to bring the tow dolly for the car to us because the movers were so late. He gets an A+++. The truck itself was filthy, when we disinfected the inside it was pretty dirty and then the truck itself needed a good sweep.

The basic move went OK. A large truck was hard to manurver.

Was able to pick up truck earlier than scheduled. Friendly and professional staff. Will use Budget and Kilgore's again.

Truck is old and worn out. Would not recommend using this rental.

High mileage wore out loud 16' truck and tow dolly. Truck averaged 6.8 mpg travelling across Interstate 80. Tow dolly required replacement 1/2 way through the trip. Truck required a new tire 3/4 the way through the trip.

got the job done very well

Perfect for our move

approximately $400 for cargo van and I added $179 for van insurance coverage. Very nice van, good a/c, radio, easy to drive and clean.

Better price than Uhaul. Great service, very easy and flexible.

The truck was fine and did the job, but there was gasoline or oil or something spilled in the truck when I collected it and when we dropped it off we were expected to fold all the moving blankets ourselves. It could be we just had bad luck. For an in-town move, I'll probably just do uhaul.

Budget was terrific. I called the location and rented the cargo van directly through them. It was clean and ready to go when I got there. It was a pleasure to drive - so much easier to handle than the 11' truck. And the return was equally as easy. I have used U-Haul in the past, but Budget will be my go-to for any future rentals.

The truck was comfortable to drive in and easy to navigate. Also got a little better gas mileage than I was expecting. The only down side was that the cabin didn't look like it has been wiped down at all. The cup holders were grimy and crumbs were everywhere. I made sure to wipe it down myself before sitting down.

this Budget location was not so great... we would not recommend nor would we use again in the future. We reserved a truck with a lift and drove further to this location to get a truck with a lift. We also paid more for the lift. THEY HAVE NO LIFTS AT THIS LOCATION. The person was a jerk. Do not use this location. He also told us not to leave our car in his lot as it is very unsafe location. Never again.

Truck was filthy inside. Wiped it down with towels and they were immediately soiled. Tires in the trailer were bald which was unsettling during the trip. Service, however, was spectacular!

Trucks are old and dirty

Great service in a difficult environment.

The employee and customer service was excellent! The truck was gross though. I think there was an entire cheetos bag worth of crumbs left in the console, mysterious oil substance in the door pockets, air vent covers broken off, only one cup holder, and no cruise control-for a scheduled 1700 mile move!

Good truck. No Problems

Great truck, I have used Budget many of times for different moves and there trucks seem to always get the job done with a good price. You get what you pay for and Budget keeps their trucks running smooth and clean.

Truck was dirty and a little beat up but hey it got us there and it was priced better than the competition

Budget cancelled our truck 20 minutes before pickup.

Clean truck, good rate, easy return.

From what we 1st heard of our contract until we got the truck, there were some money surprises...we did have some problem when starting the truck every time even though the gas tank was full...

I had to drive to another budget to get the furniture blankets/pads and the handtruck that I ordered. Got a watch them because they’ll nickel and dime you to death

Affordable rates and convenient pick-up and drop-off locations.

The people I was dealing with in the store were very helpful. The truck needs a lot of mechanical work.

truck ran just fine, and they were very helpful hooking up the trailor

The 16' truck was a perfect fit for moving our 2/2 apartment in one trip. Easy to drive, clean and in good condition. The staff was helpful and straight forward. $170 included the truck rental for 1 day, 3 dozen moving pads/blankets, and insurance.

The truck ran and didn't give us any issues on the road. They forgot to include (and I was in too much of a rush to notice) the dollies and furniture pads that we paid for. Hopefully, I can get that rounded when I return the truck.

we used a 16' truck and it was just about the right size for an 1100 sq ft apartment (but it was tight fit).

Due to the social distancing, I had to drive an extra 30 miles to pick up my truck. That was very inconvenient and I would have appreciated a heads up before I had already left to get the truck. It was a good thing I had scheduled my helpers for 2 hours later. I understand its no ones fault, just frustrating.

The truck handled nicely.

Budget did great on both picking up and dropping off locations.

Had reserved truck a month in advance, got periodic emails saying looking forward to my move and use of Budget truck. I get to Budget/Avis on moving-day Saturday morning and No truck; said they called, but my cell showed No call, and no voice mail, and no email; Budget/Avis staff did Not try to help me locate a truck elsewhere. I finally located another (the last available one) truck at Penske/Hertz for twice the price and larger than desired.

Exactly what I expected

We rented a 26ft truck and relocated across country. The truck did the job without issues