We wanted the trailer picked up on our day of closing and it was not

My entire move from packers to the ABF trailer was amazing

Trailer was ready and waiting when we arrived. I moved from Cleveland to Phoenix in June and my furniture was in storage in North Ridgeville. Furniture was moved from storage to the Upack Service Center.

This option worked well for moving from Mass. to Texas. Condition of trailer was great. Drop off was timely and efficient.

The process was so easy to do online and the pricing was shown up front and did not change! They provide a schedule for drop off, transit, and delivery and it is all on time. Would definitely use this method of moving again.

It was OK. We have had much better, and we have had much worse.

No stress move with this company. Great phone support. Trailer drop exactly as scheduled with a knowledgeable driver named Mike who gave us the best orientation to the process, the details of the trailer, suggestions - which I followed -about what to get to keep the contents safe and secure. Destination drop as planned. Defintely smooth process. No question I would use ABF again.

Drivers were timely and friendly, and very helpful in explaining how things worked. The dispatch at each location were also helpful and easy to communicate with.

Arrived a week ahead of schedule. No major damage to my belongings. Much cheap then some full service moving companies. But you have to pack by yourself and hire separate mover to load and unload.

Several things arrived broken and communicating with them was not easy. Also arrived a week later than when they told me.

Timely, good website, and shipping went smooth.

Good service. Communication is poor but otherwise a good experience.

I love this way of moving across states. The company is easy to get a hold of. They were patient and flexible and the whole system is brilliant. We had a crisis when our housing fell through and UPACK was able to help us adjust and put our belongings into UPACK storage for a month. That was a major relief!! I highly recommend especially because our belonging arrived in great condition.

Delivery driver didn't call prior to drop-off

Amazing customer service, communication, and timeliness!

Awesome experience at a fraction of the cost of a POD.

This was so smooth. They dropped off the trailer and we had three days to load it. Once we were done they picked it up, charged us only for the space we used, and brought it to us. Same on the unload side, we had three days to unload and then they picked it up. It was very convenient and cost effective.

Great customer service from each driver

Great so far haven't completed the move

Having trailer for several days to load before they drove it away was very helpful. Excellent price for a large load across many miles.

ABF U-Pack worked very well for me. The trailer was in good condition; it had no problems on the road. Their customer service was superb throughout the move. The drop-off was on time. I expect the pick-up will also be on time. Booking was easy. I chose this company because of the cost. Other companies were quoting me at least $15,000 for my move. ABF U-Pack was able to do it for $4334! I would definitely use them again.

They were fast and efficient. They worked with us to make our move across country successful.

I used 16' of a 26' trailer to move from St. Petersburg, FL to St. Louis, MO. The trailer was dropped at the curb in front of my home. An interior bulkhead and 10' ramp were provided. I had 3 days to get everything loaded, the locked bulkhead in place and ready for pickup. Although they originally estimated 5-7 days for delivery based on optional pickups of other loads, mine was a direct ship and arrived in 4 business days. They do not drive on the weekends. There was only a couple of things cracked/broken, but you are responsible for breakage unless you purchase additional insurance which I did not.

Real easy to work with

Communication could have been better

they dropped the trailer on time, but the delivery was 2 days late

Fantastic company. Highly recommend

Great communication, friendly staff, did a great job! I'd definitely use them again for any move.

Larry dropped off the truck and was very nice. Gave us good instructions on the ramp and other things we needed to know. Truck was picked up on Monday, the 15th with no problem.

Quite literally between $13,000 and $17,000 cheaper than other moving quotes. Dropped off and picked up on time. Not a thing damaged on the inside (just make sure you strap everything down with rachet straps and paracord). The flexibility to reserve X feet of space but can expand up to 28' was a huge relief.

Showed up on time and parked it just right.

Way less expensive than PODS

Great price, lower than others I had compared to. Trailer delivered on time, very painless and I am very happy/

Delivery was on time/ early for drop off. Guy was super helpful. Had trouble getting in touch with dispatch and asking questions when needed. Drop off was on time and again had to keep calling for concerns/ issues. Dispatch seemed irritated by the calls but we did not have any other choice to get in contact. We were also told our items would definitely fit in the container and we ran out of space.

I ordered 28' trailer and they delivered a 26

On time for delivery and pickup of trailer for loading, as well as on the other end for unloading. I was able to track the trailer as it crossed the country. Flexible delivery to fit our schedule. Good communication, friendly drivers. Absolutely no issues.

The trailers arrived on time and were immediately removed when ABF was called for pick up.

Excellent service! So glad I found them, I'd recommend them without reservation

We loved this mode of transportation for our move. We had estimates from places like North American and were quoted $15,000 to $19,000 to move our stuff. We paid under $5,000 for a 26 ft truck and they charge by the linear foot. You need to hire your loaders and unloaders but we still paid only half of what we were going to pay using the do-it-all companies. The only issue we had was that there were some holes in the roof and a few of our items got water damaged. I would check the truck over before excepting delivery. Also, we underestimated the space we would need and had to rent a 15ft Uhaul. That was on us.

They delayed for 8 days to deliver.

ABF UPack was a great way to make our long-haul move from the NY to TX. Scheduling the trailer was simple, trailer dropoff and pick (both at departure and arrival locations) was very easy. The trailer arrived almost 5 days earlier than expected. I would highly recommend ABF UPack for those looking at a great moving service with very good rates.

The truck was extremely dirty when it was dropped off. There was black soot and pieces of broken wood throughout the whole interior. We had to clean it before loading our items and the items we loaded still ended up with black soot on exterior of our boxes, etc. The company did give a $100 credit for the vehicle being so dirty. Rest of process worked as advertised. I would have used a pod instead of trailer but when signing up I was advised that I would need at least 12' and we only really needed 7'. Drivers were helpful and courteous. Enjoyed being able to track vehicle and process & was kept well informed. Website helpful and informative.

We encountered a couple of minor scheduling issues and they were very accommodating to our needs. I was able to meet both the pickup and delivery drivers and found them both to be friendly and engaging. I don't plan on moving again anytime soon but would certainly use ABF again.

This is my fourth move by container (second or third with ABF specifically) because moving by container continues to work for me: they match my budget, apartment size, and storage needs. ABF generally does a good job of streamlining everything, but this particular move less so. The terminal offices at departure and arrival really determine more than the employees in the call center and there just wasn't as much orientation to detail and efficient communication as in the past. Still, I would use ABF again because the system and cost match my needs and overall the staff are solid.

Very timely. Few things were broken as I think it was packed too tightly

A great moving company. Kind and respectful agents. Quickly responsive. The individuals at origination and destination centers were very helpful. We would highly recommend them and will use them again with our next move.

I was overall pretty satisfied with ABF UPack. I was moving from PA to TX and had paid an additional fee to have my stuff delivered by a certain day (due to my circumstances) and that worked out well. I did not wait until the day before to call and schedule pickup and drop-off though, in fact I called a few days before. I had told them I would like the trailer dropped off by 3pm as I had scheduled movers to help me unpack. I wasn't given a specific drop off time but they ended up dropping off at 12p. My stuff shifted a lot and I had one broken desk, but I know that's not their fault, it's how I packed. Ultimately, everything went well and both dispatchers and drivers in both PA with my pickup and TX with my drop off, super nice and understanding and got me all taken care of.

drivers and costumer service very polite.