Wonderful customer service, very polite and professional. Relo-cubes very clean and in good condition. Would definitely use again and recommend.

ABF was absolutely outstanding. ABF clearly communicated pickup and delivery instructions oh, and they also updated me on the progress of my shipment. What's also great is the drivers are unionized, these guys are professionals.

The container was dropped off in a timely fashion. I was told by both the central dispatcher and the driver that I should call for pick up as soon as I knew when I'd be done and that pickup would be the same day. When I did this, the local dispatcher insisted that he needed 24 hours notice so that pickup would be the following day. I had specifically hired movers to load the container the day after drop off so that my belongings would not be on the street overnight. Had I been informed correctly, this would have worked out. As it was, my loaded container spent the night on the street, but luckily nothing was stolen. The interior walls only attach every 2 feet, not every foot, but I was only charged for one of the two feet, which was good. What was NOT GOOD was that there are no straps in the truck to secure items. My shipment arrived looking like it had been through a blender. Be aware: you need an extra long lock to lock these containers which will be cut off by the shippers to load other transport into the container. Throw away lock. Drop off and pick up went smoothly. The driver made an extra effort to line the container up conveniently.

No complaints! Everything was done to my satisfaction, even the customer service when I had to have PODs held 5 days.

They moved my property quickly and had excellent customer service. I would use this company again.

The whole UPack experience was disappointing and not worth the money saved vs using PODS. The freight companies in Santa Maria, CA and Denver (ABF) did their best but I made over 15 phone calls to ensure everything was happening as promised. Seems UPack has trailers sitting with them and what starts out as one thing ends differently. It began in California with a huge trailer arriving instead of a pod, then it sits for 7 days. Then it took 10 days to get to CO because of 2 weekends but because it sat for 7 days in CA even though we were done in 2. Then in CO the big, high trailer pulled by a semi arrives without a ramp! Luckily the 2 Gentlehands movers we hired were amazing! When the price seems to good to be true it usually is, lesson learned the hard way...

Cost was $3013. for the entire 28 foot trailer. I am unable to submit this as it continues to ask me for the content of the trailer

The trailer showed up much sooner than expected but ABF held it for us and sent it to us when we called for it!

The delivery/truck drivers were very nice and helpful. The prior planning and explanation of the estimated time from the dispatch center was repetitively different. This made scheduling difficult.

Upack was the right choice for my move. The container was clean and easily accessible. Customer service answered all my questions and was one of the primary reasons I choose Upack and would use them again.

I had some bad information when getting quotes- the woman I had spoken to recommended waiting to place my reservation so it would be cheaper. It ended up costing us more than anticipated. Otherwise, it was a hassle-free experience. Some of the folks that I spoke with related to freight were kind of cranky, but the guy who dropped off the cube was super nice. Much cheaper than any other moving service we checked on, cube was as advertised.

Very cost efficient and easy process to setup and throughout the move

Very cost efficient and easy process to setup and throughout the move

Excellent job! Everyone has been very professional and kind. UPACK/ABF got all of my my belongs from Ohio to Texas in one piece and no drama.!! No surprise, you paid what you were quoted and that was that. Thank you so much!! Would definitely use them again if the need arises.

Nice customer service reps

Great service - lost a star due to lawn and driveway damage at pick up and delivery points.

all good. thank you.

They made a mistake on the and scheduled the wrong day for the helpers to unload my POD. I had to hire another group at the last minute.

Very pleased with this company. The cube was in good condition. Their service during booking, pick-up and drop off was excellent. I would highly recommend the company. I would use them again.

ABF Pack Relocube worked perfectly for the size and distance of my move. The cube was clean and ready to pack when it arrived. At all locations of the move they arrived on time and the employees performed there jobs professionally, safely, and quickly. My property arrived safely without damage. I would definitely use ABF again.

At first I was not happy with the customer service as someone initially cancelled my reservation and hung up on me, however, when I called the corporate office I was received by a very nice gentlemen named, I wish I could remember his name, anywho, he sorted out my issue and helped me get my POD, he was AWESOMUS! I would recommend this company as some staff takes a moment to sort out an issue and accommodate its customer. Thank you UPACK!

Marcus and Sam the dispatchers were awesome thank you for all your help

Cant say enough good things about ABF U Pack It. This is the second time I have used them and they are on time and the drivers are great. They make sure everything is explained when they drop off and pick up the units. Highly reccomend using them.

Very quick delivery to destination !

They didn't make the window for delivering the cube, 8-12; arrived about 12:45. If you are hiring helpers, plan for the day after delivery, especially since it gets dark early this time of year. Other than that, their customer service has been excellent and I recommend them.

Upack did a great job, arrived when they said they would arrive and were very prompt and communicated well. The drivers were friendly and helpful. There was no damage to my belongings. I would definitely use them in the future.

They were great. ABF Upack have been professional all the way, if I ever have the misfortune to move, I would use them again. We also used PODS. which has been less than awful. Our things from them still haven't arrived, due to a 'system error" on their part. Not my favorite company to say the least.

UPack was so easy to coordinate times, dates, and pricing. Everyone from customer service, dispatch, and the driver who dropped the trailer and picked up made the whole experience pleasant and less stressful. I chose this company because the service agent listened to my needs and responded quickly with coordinating efforts with dispatch. I would highly recommend ABF UPack!!!

I would have given them five starts if it hadn't been for water intrusion at the bulkhead of both containers. Ended up with several soggy and collapsed boxes.

We used ten feet of an ABF trailer IL to AZ. Everything arrived in perfect condition. Had tracking during its travels. Good price. On time performance. Would gladly use again

Dropped off and picked up on time. Adequate storage facilities.

I was relieved to find out that I could order a trailer packet myself have them hold it for me for a month and then deliver it to the front of my new hall. So if fission I didn’t have to do any of the driving. The local office in Tucson was so accommodating they drop the trailer off on a Friday and picked it up probably on Monday.

ABF dropped off & picked up on time at source and destination loacations. Friendly, professional, and polite people. Easy website to use, excellent tracking and text updates.

My husband originally ordered a trailer but when the trailer was delivered it would have damaged the part of our tree overhanging the driveway. The driver was very helpful and that very day we cancelled the trailer and had 3 pods delivered to our driveway.

ABF provided excellent and prompt customer service. They're a freight company so they provide trailers and containers (called "Relocubes") that they transport along with commercial cargo. You'll only have 3 days to pack, which keeps costs down. Their customer care folks were knowledgeable and helpful, their trailers/cubes were delivered on time, and they picked up the empty containers and trailer within an hour of my contacting them. They provide a combination of reasonable cost and excellent service, so if you want to do some packing yourself, I would definitely recommend them. Moving is a horrible experience, but ABF helped make it bearable.

Really efficient and curtious.

EVERY driver was extreemly helpful and had a great attitude. I highly recommend ABF.

They took the stress and burden from me and handled it! This is the way to move!

AWESOME!! This was the best way to move our stuff as long as you don't mind getting a sweaty loading up the trailer. No damage and on time!

Excellent experience

We found that a trip in an ABF uPack was more damaging to our stuff than van lines in a single trailer. I think the 28 ft trailers wobble down the highway when in the second or third positions and the slams the stuff inside around. Traveled over 2000 miles

Delivered on time with reasonable price.

Very happy with using them and they were less expensive than POD's.

Definitely affordable and easy to use. Personnel very friendly and helpful, both drivers and office. However, be prepared for damage to your goods.

The trailer was delivered on time and the inside was clean. The driver was very nice and helpful.

Still waiting for one last POD

Please don't rely on their quotes and recommendations for hired helpers. You will be very disappointed in the service you get and the total cost of your move. I called and spoke to supervisors several times the day of my move. Supervisors with both the HireAHelper company and Upack. They don't care that they are not properly packing your container. Both companies make extra money. They admitted that it was unfortunate but I did hire these companies. My quote from Upack was for $3,405.00 and my quote from HireaHelper was for $532.00. I actually paid $5,205.00 and $982.00 respectively. I told the movers i wanted to take pictures of the inside of the container but the would not open the doors for me to do so. I did manage to get a few pictures before they were finished. I was forced to leave some of my things behind. Important things. Things I valued!

very good service on time as promised.