ABF Relocube® Reviews
We used 2 trailers. Customer service on both ends was amazing and had no problems there at all. We had to store our belongings in the trailers (2) for about 2 weeks at our destination location. The whole process was very easy. I gave only 4 stars because one of the trailers was older and had repair patches in the roof - the other was noticabley newer. The older one left our belongings very dirty, dusty and a little damp inside in a few places after the long trip and storage. The newer one was fine. I would use them again if I had to but would try to get newer ones.
U-Pack was amazing with the delivery of the containers. Our apartment complex manager was difficult to work with, and refused to let us use two parking stalls. The UPack delivery person navigated 2 Relocubes into a single parking stall, opening the containers at both ends without affecting neighboring vehicles.
The relocubes were excellent! They arrived on time and were picked up as scheduled. I would like to caution that the amount of space needed may be calculated conservatively. Per the site directions, I had scheduled two cubes for my two-bedroom townhouse (no couch or dinning table and chairs) but I ultimately needed three cubes. The third cube was delivered the following day and all went well.
I took the advice of the person on the phone about how many containers I would need - turns out I needed twice as many. Because I needed 2 more delivered, I lost my window for expedited delivery. Not only that, they were supposed to pick up the first two cubes and deliver the other 2 at 4 pm but their truck broke down so they didn't get there until 8. At least 3 of the shipping cubes were in rough shape, having a bunch of Bondo repairs to hold them together. I hope my stuff makes it intact!
Using U-Pack was the cheapest option I came across by far. It was less than half the cost of renting a truck and driving it the 1000 miles myself. I was generally happy with the customer service. However, when the driver was delivering the trailer to my residence, he drove the it into a ditch, causing all of my belongings to crash and smash around inside the trailer. Thankfully, I had put tie-downs in place, wrapped and boxed my stuff fairly well, and packed the trailer very strategically so very few items were destroyed. However, many more items did sustain some form of damage, and the potential avalanche of incredibly heavy items being held back by some tie-downs was really dangerous and tricky to unload. Furthermore, the insurance provided by U-Pack is essentially worthless. The insurance reimburses you $0.10 per pound; so yeah, that means that something that weighs 10 pounds will get you back one whole dollar. In sum, U-Pack was a relatively inexpensive option with essentially no accountability. If you use them, I recommend securing your belongings to the best of your ability.
Our belongings arrived on time and NOTHING was broken. We only used on cube which made our move super affordable, but I am not sure if we would use them again if we needed more than one cube as it could get costly. Cost aside, I have no complaints about ABF Upack. Our belongings arrived safely and that is all I wanted.
ABF provided a great alternative to the rent, load, drive and unload outfits I've used in the past - and the cost was the same, without having to do all the distant driving. The trailer was clean and well kept for loading and I was given more than ample time to load. Upon arrival they placed the trailer right where I needed it, making unloading a breeze. Great service all around.
I used U-Pack relo-cubes for my move from Ohio to Las Vegas, Nevada. They had the best prices and service choices. The customer service team communicated with me throughout the process from help arranging the number of cubes needed to delivery price quotes and scheduling. My items arrived quickly and in excellent shape! They were delivered within the specified time frame and the delivery driver, Harvey was quite helpful making sure everything went smoothly! The cubes were placed in my drive and removed as soon as they were emptied by the movers. This was important due to the Home Owners Association restrictions in my new area. Harvey was very professional and communicated with me throughout the moving process upon arrival in Las Vegas. The service was excellent and I am very happy I chose to move with Upack. I would highly recommend this company.
This was the best option for our needs. We took delivery of our trailer on a Friday and had until the following Monday to load. We hired another service for packing and loading. We will take delivery at our destination after 8 days and then hire another service to unload. We have every reason to expect a great outcome.