Very helpful and kind

The PODS drivers on both the pick up and delivery were on time and very friendly and courteous. It's a very professional organization.

First PODS was delivered to our driveway, no issue. He did have to jockey the truck around a bit to get a good angle (we are on 3 acres, 480' driveway). Second PODS delivery trucker refused to drop. Said first PODS was in his way. FIRST PODS DRIVER returned with 2nd PODS container and dropped it right beside the first one perfectly. NICE JOB !! Drivers vary. YAY to DRIVER NUMBER ONE ! He was super accommodating and very professional. Our Sotheby's real estate agent messed up royally and we had to do a second move and lots of storage costs.

This is the 2nd time I used this company, need I say more?

PODS is a great idea if you have control of a suitable driveway or parking space at origin and destination. Otherwise, the space and time requirements can turn present many problems to solve. The city I moved from required a permit that cost a few hundred dollars but did not guarantee me use of the parking in front of my home... which is a hostile neighbor's favorite place to park. The destination had lots of parking, including the space assigned to me, but the BOD told me to use the visitor parking at the end of the street, effectively tripling my unloading costs. Having the POD on site for two nights and 3 days was also an issue. They will probably never allow a POD to be used on their property again.

Very nice, accommodating, knowledgeable, and flexible regarding unit access at storage facility. Delivery and pickup personnel had good advice about how best to secure items in the unit. Have not yet completed transportation to new location.

PODS is a good company with whom to work. They provide very good telephone support, and their local drivers are helpful at working with you to site the PODS. We had an inclined driveway that way relatively flat at the top, and the driver, using the PODS delivery system and his own ingenuity, was able to safely site the POD. They helped estimate the number of PODS needed, and helped adjust that number as we got closer to the actual pick-up date.

Great customer service. I would definitely use them again.

Wow, PODS is the way to go when it comes to moving. From start to finish, they provided me with all the information I needed to make an informed decision. I moved from SC to IL and didn't have to worry a bit. Would 100% recommend them as the way to go for long distance moving.

2nd time moving with PODS, great system and excellent service. No issues other than being aware that scheduling pickups and deliveries during peak times should be done promptly.

Easy to use and customer service is helpful. On the expensive end, but if you need storage along your move timeline then PODS are perfect.

Everything was good until the day of the drop at the new address. It was scheduled for 9 am (the apartment complex does not allow earlier access) but The carrier called at 6:30 in the morning and said he needed to come early. He showed up at 7 and the loud truck was under the windows causing other tenants to complain. It turned out that he had a pick-up scheduled for later and wanted to drop my pod so he could pick up the other one with one trip. That would be a reasonable way to work it if it hadn't meant coming in at 7 to get started and disturbing close tenants. His pick-up was at the far end where they were doing construction so I doubt he disturbed anyone there. However, the construction people aren't supposed to have something with that much noise before nine. It was explained to the building manager and we didn't get written up, but it was not the way to do things.

We have used Pods before and have been very happy every time.

The entire PODS process has been wonderful- great text and email communication and a great POD dashboard to coordinate my move.

A bit pricey for just storing furniture, etc. during work on house, but very convenient and easy to arrange.

Pod deliveries came as expected, being picked up at a later date

Really good experience with PODS. 3 large containers + a small one that we added at the last minute for all the stuff that didn't quite fit, haha. Excellent communication, nice website so it's easy to understand what is going on, and every driver or phone support associate I talked to was professional and competent.

The people at PODs worked well to accomodate

A good solution for many moves. However, make sure your destination allows PODS on the property.

They arrived when they said they would and kept me informed on where my pod was.

Great Customer Care and David was super informative.

PODs was on-time and did what they said they would do. Highly recommend.

It worked exactly as we had hoped: the scheduled pickup and the delivery worked as requested and the people were helpful and friendly.

EFFICIENT AND ON-TIME AS PROMISED

Pods was simple and easy - way to do!!

Outstanding Experience with PODS - Consistently Reliable and Attentive I have had the pleasure of using PODS for my moves on four separate occasions, and each experience has been nothing short of fantastic. Here’s a breakdown of why I keep coming back to PODS and why I highly recommend them: Did this transportation option work well for the size and distance of your move? Absolutely! PODS provided the perfect solution for both short and long-distance moves. The flexibility in container sizes made it easy to choose the right fit for each move, ensuring that all my belongings were accommodated comfortably. What was the condition of the truck, trailer, or container? The condition of the PODS containers has always been excellent. Each unit I've used was clean, well-maintained, and felt brand new. This level of upkeep gave me confidence that my belongings would be safe and secure during transport. How was their customer service during booking, pick-up, and drop off? PODS' customer service has consistently been top-notch. From the booking process to the pick-up and drop-off, their team was attentive, helpful, and professional. They communicated clearly and ensured that all my needs were met promptly, making the entire process smooth and stress-free. Why did you end up choosing this company? I chose PODS because of their reputation for reliability and flexibility. Their ability to deliver and store containers at my convenience, coupled with their excellent customer service, made them the ideal choice for my moving needs. Each time, they have lived up to and exceeded my expectations. Would you use them again? Without a doubt, yes! Having used PODS four times already, I can confidently say I will continue to use their services for any future moves. Their consistent quality and attention to customer needs make them my go-to choice. Other general comments, concerns, or interesting tidbits: One thing that stands out about PODS is their commitment to customer satisfaction. Whether I had a last-minute change in plans or needed extra assistance, they were always ready to accommodate and assist. Their flexibility and dedication to service are truly commendable. In summary, PODS has made my moving experiences easy and efficient time and time again. Their well-maintained containers, excellent customer service, and reliability make them a standout choice for anyone looking to move. Thank you, PODS, for consistently delivering such outstanding service!

This is the 3rd POD container we loaded for this move. Thier service was great

Was there when they said they would be. Got a call prior to arriving and that was appreciated.

Pods was the right choice for me, as i was not moving the entire contents of my old home.

We used a POD container to help prepare for showing our home

So far, so good! I've yet to schedule the POD drop-off, but the delivery to the original location was seamless.

The POD was clean and in good repair.

Prompt, large POD and small POD moved to new home, each on it’s own time schedule, without any problems. Helpful and friendly from top to bottom … will certainly use PODS again.

So far so good. We are storing our things in a POD for the summer before moving the POD across the country. PODs gave us what seems to be a fair price (it was comparable to Pack-Rat). My only complaint is that it was a bit hard to understand the women I spoke with when booking the POD, but she was very nice and informative. Overall they answer the phone right away (or within a 5 minute wait), which is nice. She recommended the perfect size POD after I described what items we were moving (small 4 bedroom house) They called before dropping off the POD and called again upon pick-up. The POD arrived when scheduled and was clean.

These people are lying thieves. I arranged to have a pod delivered in front of my building. Spent hours on the phone making sure everything was planned for and paid for the service. Well the morning the pod was supposed to be delivered the guy shows up, has me sign additional paperwork and then decides he doesn’t feel like unloading the pod. He starts telling me they can’t leave the pod on the street even though that was clearly what had been arranged on the phone and had been previously done. He tells me I have to leave it on a side street. I find him a space on a side street that is much less convenient. He decides no, a side street won’t work and says “I don’t have time for this” and starts to drive away. At this point I am screwed. I have to be out of my apartment at a certain date and I had hired movers to come and too late to cancel. I’m crying and on the phone with my landlord trying to figure something else out. Finally, after me literally BEGGING, this rude man leaves the pod (illegally I might add) in a parking lot 100 yards away from the entrance to my building. They refused to compensate me for the additional moving costs. These people are lying crooks. Avoid at all costs!

The two men were great. Did not waste anytime, worked hard and steady and met the criteria as outlined.

PODS container was delivered to our home on tiime.

I've never had a process that had this many steps (drop off empty, pick up full, deliver, pickup empty) where everything was to the minute of when I was told it would be. I received texts all along the way, so knew what the program was and when every step of the way.

excellent, would highly recommend

Always a professional job.

PODS sucks. Didn’t deliver, couldn’t get anyone on the phone. Terrible.

POD WAS DELIVERED ON TIME. GREAT CUSTOMER SERVICE AFTER THE ORDER WAS MADE.

Whenever I called the PODs group, they answered the phone, and they address my needs quickly and efficiently. The driver who delivered our POD took time to explain to me what he was doing and gave me tips on loading our container.

PODS is very easy to work with. Recommend

The two 16 foot PODS were enough to fit in all of our furniture, etc. The scheduling rep suggested two on my description of what we were shipping. Containers were clean and in good shape. Customer service was excellent all the way. My wife said we should use them so I chose them as our movers. Would definitely use them again. Recommend setting up an online account to track progress of your containers and/or make changes to the schedule.

Overall, everything went well from scheduling deliver, pick up, etc. Help with finding a labor for moving was good too. Communication via phone, emails and website was excellent.

PODS was great during this move. The only downside was that due to our location we had to deal with parking permits mostly on our own.

Everything was perfect