The company was excellent, efficient, and timely, and the staff was very courteous.

I requested 10/4/24 for drop off and 10/7/24 for pick up. When I received confirmation it was 10/5 and 10/9. I was unable to change it

Stuff fell and we had a hard time getting open after they moved it. Also it was put in the new place backwards then how I wanted it. I had even explained it to the drive less than an hour before.

Great Driver who was able to navigate my narrow driveway and position the POD in just the right place. His name was Rick

PODS has been super-helpful and easy to work with the whole way. I still have one more POD to go, but so far I've been totally satisfied with the service I've gotten.

Easy and straightforward services. Very convenient and did the payment plan as well. If I plan on moving in the future, I will definitely use them again.

Perfect on time and no damage. Good drivers

Had one driver that didn't know how to run the machine, then had one that let me know he was picking up my container at the storage but didn't bother to even knock on the door so I could tell him where to put it and of course the put it in the wrong place. I did have one good driver out of the 5 so far.

DO NOT USE PACK RAT!!! I hired them and they did not show up and no communication. PODS came in and save the day!! Great communications and they showed up when they were supposed to. Saving. a couple of hundred DLLs NOT worth it. Go with PODS!

I was very impressed with how easy it was to book the POD and how easy it was. They made what could have been a stressful situation of moving out of SoCal, having to wait until I can move into my new apartment in NorCal, and storing my stuff.

Amazing delivery, on time. Effortless.

The PODs were delivered on time and with care even after moving from one state to another.

The use of the POD was very smart for our in-place needs during renovations.

PODS service was pricey, my only complaint was that our physical move from location A to B was only 18 miles, but PODS measured from their warehouse facilities. So when our POD was transferred from A to B it totaled more than 50 miles and caused us to be a Long Distance Move, thus additional cost. This was unfair in our opinions. Otherwise PODS personnel was very prompt, courteous and accommodated our changing delivery schedules.

Our driver was fantastic. We live in an apartment complex and the manager made us move the POD after it was down. He cheerfully complied with the managers request.

Very friendly and reliable

Great from beginning to the end.

Very tight packaging, made opening door very difficult. One upside down quilted chair had the fabric contacting the floor, which ended up getting wet upon unloading. Some scratches on wood end table. There was no plastic wrapping around anything, but that was possibly my fault, since there was little left of it (I had to purchase enough of it for 5 pods) by this last pod.

The pod arrived on time waiting for pick ip

reasonable and just the right size

Was given right size container for my needs.

on time, helpful customer service, and worked safely and professionally

The POD's experience was very good.

PODs provided excellent Customer Service on the telephone, great instructions, and have always answered several phone calls after receiving our POD Containers.

A little too many days from drop to drop, but it was a holiday weekend, and we were inn no hurry to receive.

Absolutely astonishing workers

Followed through as agreed. (so far)

Very prompt and professional

A significant convenience to pack once and store under cover long term without repacking!

The Pod was dropped off on time. Placed where we asked to be placed. Customer service was very helpful. The large pod held way more than I had hoped for.

Very organized and punctual

Excellent customer service

Pick up and delivery was spot on.

very professional a great experience would use again

While my overall experience was ok, one of the POD return pickups did not occur at the time I was notified of. After an hour had passed, beyond the 3 hour period, I tried to call a representative and got extremely frustrated with the inability to talk to a real person. About 2 hours later I got a call saying the POD would be picked up the next day.

Acceptable. Used for longterm storage after a long distance move.

The worst. Never again. They do not value their customers, only the bottom line.

Great affordable alternative or supplement to the big moving companies.

I loved working with PODS and having the convenience of them storing my POD and delivering it for me. The only issue was the inflexibility of having the delivery date moved to an earlier date than originally requested. I had to live in my new place without the bulk of my furniture or household goods.

PODS let me down. It started as a very satisfactory experience, but when I tried to adjust an order, the experience was the opposite. PODS and the carrier company were not able to coordinate my re

PODS is the only way to go. We used them before and never had an issue with breakage.

PODs did a great job I would use them again. Did Customer Service was always there for me and my changes?

Pods was right there when I needed them4500

Efficient and reliable

Timely and worked miracles with using the PODZilla to get the PODS into my driveway. Thank you, William

Did not explain when placing order for the POD, it would take almost 2 weeks to get it delivered, I would not have used them if I knew it would take that long to drive 8 hrs. 2-3 days maybe.

Mike was awesome! Dropped the PODs just where I needed them. Great job!

Great job. Arrived on schedule on both ends of the journey.