PODS® Reviews
This was the most convenient and affordable option I explored when moving. The truck and trailer were all clean and in working order. PODS made booking easy and was always available to answer my questions. I would definitely use them again. They helped make the stress of moving feel much more manageable.
I like PODS concept. After speaking with CS to order my PODS, basically sharing with them what I was planning to move their algorithm got it RIGHT! I had 2 PODS. 1 was a 12ftX16ft & the other was their small POD 12ftX8ft. I hired some loaders and then on the flip side I got CJ & Mall. They were Awesome!!!
After 4 years in storage my 16' POD finally had a place to be unloaded. I was very apprehensive of the condition my property and goods would be after so long. Everything was in great shape, the POD was like new, no damage, no water had leaked in, no odd or stale smell. I was very pleased. The customer service was outstanding at all levels. I've used PODS for 3 of my moves across country and would definitely use the again.
Wished that PODS offered another larger size POD. We went with the largest size POD but could've used an extra-large POD. Overall, the POD was clean and operational. My only problem with the POD logistics, is they should calculate door to door mileage and not from their regional centers. We moved only one county away but that changed the POD distribution center which put us over the 50 mile distance and we were considered Long Distance move.
Would get better review if they had brought the blankets I purchased. Instead we had to scramble to buy blankets and I had to use personal blankets which were all ruined with tape and rolling thru the mad. I called and not only asked for my money back but compensation for spending 3 times the amount for the blankets we had to purchase last minute. We got our money back but PODS just apparently ignored my other request for additional compensation. Pods did come in reasonable shape. I’m not sure if they were kept inside during to tropical storm because everything was moist from humidity.