PODS is a horrible company, their online system is simple and easy to use but the buck stops there entirely. I ordered the POD for the 24th it was moved to the 27th by the company (I was notified of the change). Then like most companies they give you a window of time, mine was from 1:15-4:15, at 4:30 I called the company to request an update on when I might see the POD. They said in 45-50 mins. That was alright...ish. Then after 60 min I called again they said they would have the driver call me. Dante was great (not trying to shoot the messenger here)! He explained to me that he was not going to be able to deliver the POD that night because the company would not allow him to take one due to the fact that the weigh station was closed for the night (we would not have had this issue had the company not overloaded Dante's schedule for the day making it impossible for him to succeed). So he called his supervisor and they came to the agreement that I was going to get the POD that night but that I would need to move my stuff to a different POD the following Monday (I was driving my car from MA to CO starting Sunday so that would have been impossible). The POD finally arrived at nearly 8pm! I can honestly say that I will never be using PODS again, including deterring friends from making my same mistake!

It's not the POD's fault but we were told it would fit 5 rooms but half of our stuff is in my parents' garage because it didn't fit in the 16' unit. However, the drivers were really flexible and the customer service was top notch. Delivery was prompt and pricing was competitive.

Using the PODS for moving was much easier compared to regular storage. If you do not have a place to move in yet, you can use it for storage and only need to load and unload once. The service from Middletown, PA was very nice. I will recommend it to anyone who need to move.

Lived having a Pods so that my items were all together and no one else could get to them. A very positive experience.

Reasonable experience. Frustrating not having definitive times for delivery, Especially when trying to arrange movers to meet POD

The guys were early, very prepared, worked so hard I was worried about them in the heat! They did the best packing job I have EVER seen and that includes govt. packers. I will absolutely use Sebastion Moving again to pack my POD.

PODS was a super convenient and cost-effective way to move across the country. I would highly recommend it. I had a few glasses break, but I'm sure they would have been broken any way I moved. The vast majority of the stuff made it just fine, even with not the greatest packing on the load-in end of things. I recommend using a quality mover who knows how to pack a POD versus just a regular moving truck. Customer service was always very responsive. I'm glad I chose PODS!

This crew took advantage of a 84 year old man that couldn't really supervise them or really know better. I hired another crew the following week and were able to get everything done in just over two hours. Almost a complete house when these guys only moved items in two bedrooms in three hours. I imagine if I was there to ride heard I would have fired them or they would have stepped up. My bad for being out of time for my dads needs, but I had hoped this company would have performed better and not be rude to its customer.

I don't like this questionaire

Pods seemed to be the best option for a cross-country move when thinking about ease of traveling and transportation of a larger volume of things.

This was my first experience with PODS - it was quite easy and definitely the way to go if you need time in-between moves. It was very convenient although I thought it was a bit pricey.

PODS was excellent. Super convenient the POD arrived on time and as promised, everything from their website was user friendly.

PODS worked out well, had to call them everytime I needed something since their website information about your account isn't always up to date.

So far so good. They delivered a clean POD on time and have given us a 3 hour window for pick up.

Very smooth and easy so far.

Awesome. So convenient. My 2 bdr apartment fit in one 16 ft pod. Had them pick it up and didn't need to be there. They stored it until we were ready and a simple call got it right to our new place. Price right on par with other companies, but this style of moving wins out. Highly recommend.

The POD was overall a pretty good experience. The only complaint that I had was that I specified which way the door should be facing and they showed up with it facing the wrong way, both times. That, and the delivery window that they give you is meaningless. Otherwise I thought it was a good thing.

forgot to schedule pickup in time.They made time for us anyways. Awesome.

Hire a helper and Go Hard Transports were great! Pods also we will see how the pick up and drop off end works.

Delivery was on time and they made it easy to find movers to load the POD.

Good service. Easy to use. Just be available when they drop off the pod

Well.... this site if forcing me to review the PODS when I don't even have my stuff back yet. I want to review the movers who loaded it, and to do that I also have to do this part, which I am really not ready to do yet. I am sure that when I have my stuff sent to me from the PODS storage facility it will be fine. But since I am still mid-move, I really can't say yet.

Saved our lives, they were the right price at the right time!

Just starting the move process. However, my experience with POD people so far is excellent. Very professional, and enthusiastic about their business, and satisfying customers.

Over all I was very please with PODS. They delivered everything they promised. The only negative I have is they did not estimate very well on how many PODS I would need to make my move. I had to rent a 10' U-Haul and make 2 trips in it to accommodate all my belongings.

A great alternative to keep our belongings safely stored between residences. Economical, no hidden costs, very customer friendly.

PODS came in a timely manner

PODS was great for my small parking area.

PODs met our expectations for service and reliability. The PODs were delivered, picked up, and moved across country on the days promised. The customer service was very good and we liked that you can do a chat session with a representative on the PODs website. We chose PODs after considering three companies and chose PODs based on price and reputation. We would definitely use them again and recommend them.

We love Movers for cause and pods thank you for being you!

Pods is one of the really great ideas about moving to come along in quite a while, it really makes things pretty darn easy. Clean well-maintained containers, friendly people delivering them. The truck to deliver the pod also looks well-maintained. Customer service has been great if I ever need to move anything again I will certainly put pods at the top of my list. M.D. Burns

Moved into pods for now.

Very efficient. Came, dropped and came back and picked up. All done very professionally and the drivers were courteous, responsive and very helpful.

Overall I was happy with PODS. It served my moving needs. My only negative is having to pay extra to secure time slot.

They were just awesome helping with last minute changes at the local level, confirming plans and providing updates. Highly recommend.

Great. Everything went like clock-work. Very pleased with my first experience with PODS.

They did a good job in loading, but I had to wait till 3:30 PM for them to show up 5 and half hour late which is unacceptable.

They did a good job in moving my belongings. I felt they respected me property and were pleasant to speak with.

Not as easy to work with as I would have liked. They don't deliver on weekends. Refused to park pod in the street without a permit which the City of San Antonio had to fabricated because they don't have any such a thing. Really the quality of how your things arrive depends on how well you pack it.

I would recommend PODS. It is so much easier not to have to drive the truck w/all of your belongings especially when moving 1/2 way across the country. I don't know that I will ever move again, but would certainly use PODS

PODS on the East Coast was much more reliable and forth coming than on the West Coast.

POD container was delivered on time, was clean inside, let us take our time to load up.

PROS: I appreciated that you could do just about everything online (set up, sign, pay, etc.), if you pack it right your stuff won't move, works great if you have a private driveway and can take advantage of keeping it for several days to pack/unpack at your own pace. CONS: If you don't have a private driveway (condo or apt), the last minute notification regarding drop off/pick up time makes it nearly impossible to schedule any help loading/unloading. Busy condo/apartment complexes often don't allow them over more than one night, and it could feasibly arrive at 5:00 PM and be picked up at 8:00 AM the next morning. No control of timing in any circumstance can make this impossible for some.

Hard to downsize from 2500 to 1565 square foot home. But with PODS and Moonlight movers we were able to pack and store what we needed to move.

Both the POD and helper experience were terrific.

The delivery driver at Pods was excellent. He was on time and followed up as promised. He also made sure to place the pods based on out needs.

Still in progress. I will complete the review upon PODs delivery.

First time using the POD system. Our experience was terrific! Easy to schedule on website; POD arrived "on time". Driver called day of arrival informing when he would arrive. Robert, driver, took great care in positioning the POD on our driveway.The POD was clean & ready for our shipment. Two days later Robert returned & removed the POD, very carefully, for the trip to Texas storage. The POD system was exactly perfect for our needs.